Atlassian Community

Hi Atlassian Community, I previously had an Atlassian account/site associated with neetirajsinh.atlassian.net, but I am no longer able to access the existing account. I have also tried to create a new account/site using the same details, but that is not working either. It appears that the previous account/site may still…

Follow @atlassian on X for details on this giveaway! NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE DOES NOT IMPROVE YOUR CHANCES OF WINNING. VOID WHERE PROHIBITED, TAXED OR RESTRICTED BY LAW OR INTERNATIONAL PUBLIC POLICY OR WHERE REGISTRATION, FILING OR NOTICE REQUIREMENTS MAY EXIST. How to Enter. To enter the Trello…

Hi, basically I can’t access the content in my Bitbucket account because I haven’t received the email with the verification code. It’s frustrating to think I’ve lost years’ worth of work. Perhaps my email account has been disabled? Thanks in advance

Hello, We migrated our e-mail from Infometric e-mail address to Vitec e-mail address, the address did not changed on the old projects. Did we miss any step when we migrated? Best regards, Rose-Marie Magnusson

Summary Audience: App developers, integrators, and teams operating automated systems or planning large migrations. Customers using Jira interactively for day-to-day work are highly unlikely to be affected. Jira Cloud is enforcing limits on work item field sizes and on the number of voters and watchers per work item. These…

Every Jira admin has hit this at some point: three teams want the same field called three different things, so instead of sharing one field, you end up with three near-identical copies just to keep everyone happy. Over time your instance gets cluttered with duplicates, and reporting quietly fragments across them — nobody…

Hey Automation Community 👋 Happy to announce that you can now use Atlassian Teams natively in automation rules to keep your workflows scalable and accurate. Gone are the days of using workarounds such as hardcoding your `teamId`. What's new? Easily route issues and assign work to the right team with: New automation actions…

Boa tarde a todos, espero que estejam bem Imagine o cénario: - Fluxo de navegação de issues: Backlog -> Dev -> Teste -> HML -> Pronto Na Sprint 1 possuo 3 cards do tipo historia sendo: - Historia 1 - 8 Pontos - HIstoria 2 - 3 Pontos - Historia 3 - 13 Pontos Todas as historias estão metrificadas assumindo que o valor do SP…

We are experiencing an issue when sharing Confluence Cloud page links in Microsoft Teams. When a Confluence page URL is pasted into a Microsoft Teams chat or message, Teams displays the link text as: “Log in with Atlassian account” instead of displaying the actual Confluence page title. Environment * Confluence Cloud *…

JIRA Cloud - in automation, how to add a new label, not edit the label. I don't want to overwrite current label, if I want to add a new label, how to do?

Hi - I've been very careful to use what I thought was the non-deprecated version of the display filter results gadget via the + add gadgets menu item, rather than whatever drag and drop options there are/were However today I went to edit one and had a UI display even with historical pages where it seemed to have completely…

Hi, I'd like to log back into my account to resume my projects. Can you help me, please? https://tobuildapps.atlassian.net/browse/SCRUM I tried to log in with this email addres: info@tobuildapps.com

Many teams automate employee onboarding in Jira Service Management, but the workflow often stops once the ticket is closed. The bigger challenge starts afterwards: * Who verifies users still need access after 90 days? * How do you remove access when someone changes teams? * How do you prove to auditors who approved each…

Unable to add Features/Roadmap items to a Product space despite being the owner Hi Atlassian Community, I’m facing what appears to be an account/workspace access issue within Atlassian Product Discovery and would appreciate some guidance. I am the owner of the Product space within my org for our product, X. However, I’m…

Public link is turned on, i can open it in my browser but our customers can't. Even going to incognito doesn't open the link. 

You are billing me and taking fees for Loom and I dont have Loom, please stop this and refund my money Invoice number: IN-007-708-876

I got the latest version of sourcetree yesterday. (April 4th 2018) I am unable to push my code changes to remote . I see the below error. How ever I have my password set up in sourcetree for my bitbucket account. Please help. git -c diff.mnemonicprefix=false -c core.quotepath=false -c credential.helper=sourcetree push -v…

We run a small distributed team, and standups were taking way more time than the updates were actually worth. Half the time it was just “same as yesterday, still working on it,” and someone was always half-checked-out because of time zones. Curious how other teams here handle this, especially anyone using video directly on…

I haven't activated WFM yet, but now that it's GA on Premium and Enterprise, I've been thinking through how it lands on a service space that already has years of JSM operations behind it. Here's what's on my list before flipping it on: * Overlap with existing Operations features. JSM already has on-call scheduling and…

Hi, Is there a way to create a Global template for each new idea type across all the spaces in Jira Product Discovery?

Hello Friends, With the changes to how Atlassian is handing metadata, our organization is very concerned as Rovo prompts and responses are being included automatically. Since the only way to truly opt out from contributing this metadata is to upgrade to Enterprise, we're evaluating costs. I've clicked on the request quote…

Playbook automations rules ran from the Playbook Actions submenu in the global automation menu does not register in the playbook execution logs. I feel like this should be a feature and I shouldn't have to include additional automation rule steps to push logs into the playbook and will probably end up with duplicate…

Hi Atlassian Community, I’m currently preparing for the ACP-620: Managing Jira Projects for Cloud certification and plan to take the exam soon. Has anyone completed the ACP-620 recently? I’d really appreciate any guidance on: * Whether the current exam topics/syllabus have changed significantly * Which areas are most…

Recently migrated JIRA Software and JIRA Service Management from 10.3 to 11.3.8 License key is active and showing active in jira admin UI portal. We now have lost functioanlity (ie. Modifying, create, and seeing queues), Also the atlassian-jira logs show that JIRA service management is starting but then stopping because it…

Hi Community, Do any of you know why some third party cloud apps needs to be manually updated? I dont seem to recall that this has always been an issue. Best regards Claus

this support system stinks. I cannot open a ticket because the "auto-whatever" does not recognize our site id and will not move the request to the next step. There is no email or phone number to tell anyone about this.

Each message has a Jira Link in a slack channel. If anyone replies to the message, i want to update the same Jira ticket mentioned in the message, to a comment section of Jira with that reply. What would be the workflow.

I keep hitting this error in chats after install Rovo to Slack

tl;dr? Answer questions on community and start getting them accepted by other users. Here's an article on finding questions to answer, a guide to writing A+ answers, and free training resources from Atlassian University to help you build your skills! Read on for lots more.... Your Atlassian Community Journey You may be…

I previously turned off the ai comment summary in jira with the link that was visible in the summary itself. Atlassian seems to have turned it on again without asking, and now the option to turn it off is missing. We would like not to have such feature forced on us, we would like a solution to turn this off.