Hi Opsgenie support, As Opsgenie calls are being used as a primary urgent alert notification for support/responder teams, calls need to be identified with single caller identification as "opsgenie" ...
How to add 5 mins of wait time before creating incident from alert. Here I need to add 5 mins of wait time before create incident from Opsgenie alert . in this case once critical alert created Syste...
I want to search the alerts where there are no notes or notes field is blank. We basically need list of alerts which are acknowledge but no work has been done on it. Can someone please help me in t...
¡Hi community! I'm testing the GitLab integration with Opsgenie. Alerts for push events are working, but alerts are not created for pipeline/deployment events. In GitLab, I can see that the webhook...
I understand there are some limitations where some integrations are assigned a default (P3) priority if OpsGenie cannot determine the priority from the payload. https://support.atlassian.com...
Hi, I've been trying to set up the auto close feature for incoming webhook alerts (cloudflare healthcheck) for some days now. Current situation: Incoming alerts are working and trigger an alert in ...
Everything is perfectly configured in grafana like label , Data source ,contact point and Notification policies as well everthing and alert is firing in grafana but not receiving in opsgenie bu...
I have a JSM Cloud/OpsGenie Cloud integration set up. When a P1 ticket in JSM is created, I would like to create an alert in OpsGenie that would have an Extra Property called AssignedTeam. ...
This question is similar to what was asked a couple of years ago here. But the solutions/workarounds don't seem to work anymore. Basically, I have a new Samsung S22 that was upgraded to Android 13 a...
I saw in a question from 2020 that there was a feature request put in to show the time an alert was created, rather than associated to an incident. Has that come to pass? I'd really prefe...
Hi, We're facing a problem while logging to OpsGenie. After typing e-mail opsgenie redirects to sts.windows.net and it can't be found. Can anyone help me please ? Thanks in advance.
...nternal Server Error: "<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01//EN" "http://www.w3.org/TR/html4/strict.dtd"><EOL><html><head><EOL><meta type="copyright" content="C...
We have been using both OpsGenie and JIRA separately. A couple years ago OpsGenie migrated our OpsGenie users to Atlassian Admin. Recently we've moved from local JIRA to cloud JIRA, so ha...
I have setup a Jira Integration in OpsGenie. I basically have setup rules that whenever an alert is created it should also create a ticket in Jira. That I have been successfully able to carry out. H...
We are receiving mails to opsgenie from one of our systems. And don't see any way to achieve deduplication using the alias field. We've tried adding it to the extra_properties, but it keeps getting...
I have a on call schedule of the last month but it does not reflect what actually happend last month so we want to adjust it as users are being compensated for the hours worked. Is the only ...
Since the OEC is tied to a user in windows when an alert is ack'd it comes through as the user you have setup in the config. I am not a developer but I would like to have the python script send the a...
...bsp; { "data": { "success": true, "action": "Create", "processedAt": "2023-01-03T16:40:03.08Z", "integrationId": "xxx", "isSuccess": true, "status": "Created alert", "alertId": "xxx", "alias": "E...
Dear All, I have two silly questions that I can't seem to get the answer for. 1. We've been using Opsgenie for around a year now and it's been working fine. Phone notifications we r...
Hi everyone, background info: PRTG is up to date (Version: 22.4.81.1532) Opsgenie Essentials Plan I'm currently trying to get Tags working with our PRTG -> OpsGenie -> JSM Integration...
I've connected Opsgenie with Jira (using the Jira Service Management Cloud integration) so certain alerts in Opsgenie are reflected as an issue in Jira. I'm including YAML code blocks in the al...
Hi, How does alarm deduplication work when the alias is the same but the alarm priority is different? Suppose that I get the following, in that order: firstAlarm: alias=someAlias, prior...
Is it possible to somehow within one team, send notifications to different teams channels based on the alert source for example. Like: from Zabbix to channel Zabbix in ms teams, Sentry to sent...
Hi All, I'm currently integrating PRTG following the documentation here. At some point, on PRTG side, we have to provide the payload to send to Opsgenie when a threshold is re...
Hi, we are from eGovernments foundation. we have any chance to get community Licence for free and we are non-profitable ognanization.
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