Title. There are emailed alerts triggering on multiple servers indicating a heartbeat has not been received. I checked the history of each server's scheduled runs to ping a heartbeat and they all s...
Hi there! We have set up the integration between OpsGenie and Jira Cloud so that when an issue is opened in a given project in Jira, an alert is automatically created. The problem now is we also wor...
Hi all, I have set up the Datadog integration to the letter following this guide: https://docs.datadoghq.com/integrations/opsgenie/ When a monitor triggers in Datadog it is successfully sent and c...
Hi everyone, Is there a view that I can verify and audit that all team members have the mobile application installed/active? Thank you
My company is currently using OpsGenie to manage after-hours support. We would like to restrict phone calls from ringing through to an agent during our normal business hours as we will have the full ...
Hi, I have set up an AWS CloudWatch integration with OpsGenie. I am receiving alerts that I don't want to receive. When a CloudWatch alarms goes from INSUFFICENT to OK I get an alert in Ops...
Hello, I have setup Jira and OpsGenie Integration. Everything in the integration is working fine apart from the rule that if I change the status to Done of a Jira Ticket, it should close the...
May I know if anyone knows how to integrate App alerts from the developer console with Opsgenie? What I wanna implement is: When my Forge App has alerts in Production environment, Opsgenie...
Hi, we configured a notification delay at night due to the fact that we only provide 9/5 support. Unfortunately the MS Teams integration sends alerts during this times. Any idea how this c...
We are currently testing Opsgenie. Our alarm sources cannot access the Internet directly. Only via proxy alarms could be sent from the systems to Opsgenie. Is there a solution for this, like an agent...
Hello, I'm not receiving test notifications from New Relic into OpsGenie Is there a log I can look at within OpsGenie? I am an admin of the Team but when I check under settings I can see no...
I'm testing out the new integration between Jira Cloud and Opsgenie and so far so good. However there is one scenario I am having trouble with that goes as follows: When an issue is created in Jira ...
There are some alerts in cloudwatch that may not be closed correctly through the integration setup. If that happens, is there a way to "Manually close" alerts. Today if a user tries to manual...
We have integrated our on premise SCOM monitoring with OpsGenie cloud so that the SCOM alert will create an OpsGenie alert, which will then create and incident ticket in Jira Service Management. ...
i'm opsgenie user with admin role, but i can't find its button except basic setting. does anyone could help me?
Hi, We are trying to get alerts when someone tagged the user in comments(comment body) and here is our setup: But it is not working. However, when the 'Assignee' 'Matches' {oncall user ...
I am new to OpsGenie Cloud. How can I bring Salesforce.com system health data into OpsGenie? So we can filter them and present into our StatusPage for our user community. So our use...
Hi all. We are trying to use opsgenie to send voice calls (alerts) to our maintenance team. For this we want to implement our own gsm gateway (or similar hardware) Is there a recommended comp...
...oken 'P1': was expecting (JSON String, Number, Array, Object or token 'null', 'true' or 'false') at [Source: (String)"P1"; line: 1, column: 3] Tried chat support with Opsgenie, no help from them. i...
A number of our users are seeing the error "User id can not be empty" when they try to toggle "Enable quiet hours" under "My profile" in the mobile application. I can replicate this in Android ...
I'm trying to create an alert in Opsgenie. I created an api integration and I'm using the Geniekey from that integration. I'm actually using postman but postman very helpfully outputs a cURL f...
Hi Everyone, Does anyone know if there is a how-to guide that explains the end-to-end process to set up new components and services in both Opsgenie and Statuspage that are fed from a Uptimerobot ...
My role listed under People > Users shows that I'm an Admin for Opsgenie. I was recently asked to see if I can modify individuals Notification rules (e.g. some people don't want a text messa...
With regards to integrations, it has been noticed that the GET https://api.opsgenie.com/v2/integrations{integration id} does not reflect the same configuration that the OpsGenie UI does for the ...
Hello, I have set up an integration in OpsGenie and New Relic. Currently the integration in OpsGenie receives both Critical and Moderate alerts into the OpsGenie integration from New Relic Is ther...
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