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Edit an On Call Schedule retrospectively

Howard Nedd
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Jan 05, 2023

I have a on call schedule of the last month but it does not reflect what actually happend last month so we want to adjust it as users are being compensated for the hours worked.

 

Is the only way to edit this by adding an override?

 

Regards
Howard

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Howard Nedd
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Jan 06, 2023

I just figured out that this is not possible you will have to delete the entire schedule and set it up again with the startdate in the past. I believe that this is the only way for us to fix it.

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