ms teams notify different channels

Is it possible to somehow within one team, send notifications to different teams channels based on the alert source for example. 

Like: from Zabbix to channel Zabbix in ms teams, Sentry to sentry channel and so on  ?

1 answer

3 votes
Rafael Meira
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Dec 28, 2022

Hey Vadim! Happy to help!

To set this up, you will need to do the following:

  1. Set up an integration between Opsgenie and Microsoft Teams: This can be done using the "Microsoft Teams" integration in Opsgenie, which will allow you to send notifications from Opsgenie to your Microsoft Teams team.
  2. Set up a custom integration in Opsgenie for each alert source that you want to receive notifications for: For each alert source, you will need to set up a custom integration in Opsgenie that allows you to route the alerts to the appropriate channel in Microsoft Teams.
  3. Configure the custom integration to send notifications to the appropriate channel in Microsoft Teams: When setting up the custom integration, you will need to specify the channel in Microsoft Teams where you want the notifications to be sent.

Once you have completed these steps, any alerts that are received through your custom integrations in Opsgenie will be routed to the appropriate channels in Microsoft Teams.

In case you have to follow-up questions, I would recommend creating a formal ticket with our Opsgenie support so we can better assist you.

Best,
Rafa

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