Opsgenie

I've setup the integration with statuspage in our opsgenie account and alerts that are created are also creating incidents in our statuspage as expected. I'm having issues using tags to map incidents...

• cloud
• opsgenie

How to connect Prefect URL to set real time alert in Opsgenie  

• cloud
• opsgenie

We have the Jira issueKey coming in through the extra properties of an alert. Is it possible to match on the issueKey in incident rules and create an incident based on that? Right now if I try ...

• cloud
• opsgenie

Hey all, I have JSM and Opsgenie connected and working.  When an issue is created in JSM that meet the alert criteria in Opsgenie the alert is created and I can see the JSM issue linked. I hav...

• opsgenie

I'm able to receive alerts from Jira Cloud. So then a selected the alert and created and incident from it. The incident shows up in the alert list and is indistinguishable from alerts. There's nothi...

• cloud
• opsgenie

I am trying to compare two fields, the Detail (Key-Value) filter with each other.  My alter has an author id and user id and if they don't match I would like to close the alert. Is this possibl...

• opsgenie

Currently I am unable to assign opsgenie alerts in Slack to users.   When I click "Assign" I am given a dropdown of users to choose from. All of my slack users show up in the dropdown.  I...

• opsgenie

When an alert is created, I would like to send a webhook that includes as part of the paypload an access token which has these specific properties: Can increase priority of the alert associated wit...

• cloud
• opsgenie

Looking for options to disable "Option2" close alert during phone call trigger for few or all alerts. When a call is received to user it provides option 2 to close alert and we wnated to disable thi...

• cloud
• opsgenie

We have OpsGenie set up so when our 3rd party partner has something to report, they e-mail the OpsGenie alert e-mail. An Alert is then created.  Problem is when people "reply" to that e-mail ch...

• opsgenie

PagerDuty has an integration called DeadMansSnitch, which creates an alert when another alert is not firing. Is there anything related in OpsGenie? A basic use case, I have an alert that is always ...

• cloud
• opsgenie

Historically, I'd follow something like this, where I'd change the notification scheme, close all the dead tickets, and put it back on track: https://community.atlassian.com/t5/Jira-Service-Mana...

• opsgenie

I have added a new rotation to an existing schedule. Looking at it in OpsGenie appears to go into August as intended, but subscribed calendar only shows until May 31st (2 months and 4 days from now) ...

• cloud
• opsgenie

How can I remove the auto generated conference bridge when creating an incident and specifically from an incident template?

• cloud
• opsgenie

Hello, I'm struggling getting the communication between Opsgenie and Icinga2 to work. From OG to I2 everything works great but I'd love to be able to Ack Alerts in Opsgenie and have them Ackd in Ici...

• cloud
• opsgenie

Hi everyone, Currently I've setup OPSGenie and JIRA Cloud to work together, what I have so far is when JIRA ticket has been raised. Opsgenie alert will be send to oncall engineer. Once the engineer ...

• alert
• automation
• issue
• jira
• opsgenie

Hi, We have Opsgenie as part of the JSM standard package (cloud), and looking to collate our alerts/monitoring in one location. I have set up the integration as per the article here: https://suppo...

• jira-service-management
• opsgenie
• solarwinds

Hey folks! I'm a new user trialling OpsGenie and hoping to add it to the organization as a way to monitor and address alerts on the go. I've already gotten the integration set up on the Solarwinds s...

• cloud
• opsgenie
• solarwinds

How to unregister/unmount specific API key in Microsoft Teams V2 integration

• cloud
• opsgenie

Trying to get the opsgenie webhook following these instructions https://support.atlassian.com/opsgenie/docs/integrate-opsgenie-with-new-relic-alerts-new/   Testing the notification isn't yiel...

• opsgenie

Has anyone had to do this before? We need to link a team with a different name in ops genie to a team in service now so we can segment who is in that group. We want the same functionality as normal t...

• cloud
• opsgenie
• servicenow

Hi I would like my team to be on-call, in rotation, from Monday 9AM until Wednesday 12PM, with the new on-caller starting Wednesday 12PM until Friday 4PM. I don't believe this can be done currently...

• cloud
• opsgenie

I have an integration with Zabbix setup, and I have already modified the integration, so it matches the P1-P5 schema using our Zabbix priority (so disaster is P1, high P2, warning P3, etc, etc). This...

• opsgenie

Hi In our extra properties we have an ID, SYS_ID I want to use a policy to state that when an alert comes in, extract that extra property value and add it to a URL so the user can click on it eg ...

• opsgenie

Hello! Is there an option for Incoming Call Routing to keep trying forever, verse sending to voicemail or hanging up? For instance, if our escalation plan has 7 people, we want only those on-call...

• cloud
• opsgenie