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Opsgenie needs to show Caller ID for call notifications

ganchimegm January 17, 2023

Hi Opsgenie support,

As Opsgenie calls are being used as a primary urgent alert notification for support/responder teams, calls need to be identified with single caller identification as "opsgenie" or with a single call number that can be easily identified. As these kinds of international spam calls are common, it is a needed feature among Opsgenie users.

Please let know if this feature is to be supported, or is planned for near future. 

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Answer accepted
Nick H
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 17, 2023

Hi @ganchimegm ,

Our vCard has all Ospgenie contacts that notify via sms or voice: https://support.atlassian.com/opsgenie/docs/send-voice-and-sms-notifications/

If you download it from your mobile device, you should be redirected to your contacts with an Ospgenie one populated. All you have to do it save it!

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