Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,455,417
Community Members
 
Community Events
175
Community Groups

Ncentral user acknowledgement in OpsGenie

Since the OEC is tied to a user in windows when an alert is ack'd it comes through as the user you have setup in the config. I am not a developer but I would like to have the python script send the actual user to the ncentral server in a note. All my on-call users have to login with their M365 account so when they ack in Opsgenie is reports as them. It appears the note portion does not really work either, and if it came through there that wourl work as well. I checked with support but they said that is up to us as an end user.

Has anyone done this or found a work around for this?

1 answer

Wow I just read that, and it may be confusing. I am looking to pass the opsgenie (logged in user) ack to ncentral in a note so it records the actual user vs the generic OEC user. Support says the python script needs to be altered and I don't know how to do this.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
TAGS

Atlassian Community Events