You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
I understand there are some limitations where some integrations are assigned a default (P3) priority if OpsGenie cannot determine the priority from the payload.
I have been relying upon this override, and attached screenshot of the API integration in question, and its settings.
Despite this the alerts are still being treated as P3. It appears this functionality is not working.
Am I doing something wrong?
Welcome to the Atlassian Community
The API does provide a setting to set the Priority in the body. Have you tried it out?