Atlassian Community

We extensively use the task report and filter by page labels. At around 9:30am today (August 13th, 2026), this just stopped working altogether. This has happened across multiple spaces. Anyone else experiencing this?

Hi All, I have a concern regarding accessing Asset objects. I have created an Asset Schema and a couple of Object types in it. I have not configured any role in Schema or the Object types. In this case, every JSM user (i.e. agent), can access the Schema, the object types and its objects. Does it mean that schemas and…

Can I switch from Annual to Monthly Billing? Can I get money back prorated for noth used months?

Current: In SideBar > Tasks > the Page or Doc link opens the page, but not the specific task/action. To find the task, the user must copy the task text (or part of it) and search for it manually on the page. Expected: The link should navigate directly to the referenced task/action. Proposed solution: Append the task block…

I got hacked and someone deleted my boards from Trello, I need to have these recoverd!!!

Paid Jira Member Free Confluence plan 1 user Well I have been a long term Jira user , bought a Perpetual Licence , expired around 2018 when I went to reclaim it was informed well a Cloud version is being rolled out and I should use it I was encouraged to use Cloud version. I obliged , not that I had any options , I used…

I am trying to setup the Pipeline Autoscaler in GCP GKE Autopilot. I am trying to set the ephermeral-storage value as shown in this Knowledge Base article. Using the ephemeral-storage value as it is shown give me an error that the configuration does not meet the regular expression for the value and the runners never start…

I am trying to write up an Agent that can look at my Jira Automation which we have alot of and tends to fail from time to time with errors. I want my agent to be able to interrogate my Projects, looks at the Automation and rules for the two project and report on any Errors. So it should look at Triggers, Conditions and…

Hello, Confidentiality is compromised by comparing the page history or by viewing (subscribing to) all content in space. If you try to access a page for which no published version is yet available, and you do not have permission to view drafts, you can navigate to the page history and compare versions to view the page’s…

Hi, I want to delete my Atlassian/Jira account. My Jira Free subscription is inactive, but I still get the message: “Your account can't be deleted because you are the last billing admin of a transaction account that has active entitlements.” I do not have any active projects or subscriptions. Please help me delete my…

I have only access all of a sudden to list of my jira board but cannot access my board.. it is saying I dont have persmission but I am the adminstaror and I have a free account

need help Cannot access my board

I want to clone a space, Space1, into a new space, Space1-clone to then change the users that can access it and after that, every space will evolve independly. Is is possible to make that? I've tried with export/import but I am not confident with it... Thank you!

I have only 1 user that can be a space admin under Space settings > Current users. I've added the user during first month trial and now that the trial has finished I am unable to remove or edit the permissions. Can someone help?

I am unable to make my form link a public URL. I want our customers to directly click on the URL > fill the form > submit , i do not want them to login into JIRA and later click the form. HOw can i make the URL public ?

Good morning everyone, I am having an issue with access to a Trello account that is not the administrator. We created another account so the user could set up their own board, but when trying to log in from a mobile phone, it shows the following message: "Managed account. Your account uses single sign-on. Contact your…

We have one card that we are not able to access from the desktop app. When we click on it, we get a card not found error. We can access it like normal from the phone app. This is true for multiple people within our organization and from multiple different computers. The Trello Statuspage lists this issue as resolved as of…

Is there a way to freeze the first column or turn it into a header for confluence databases? when creating a table with multiple columns, this is more important when viewing the information on a smaller screen rather than a larger monitor, but would be helpful to be able to freeze the first column when scrolling left or…

Is it possible to put more than one Cron-Expression in one Automation Rule?

We recently migrated from our on-premises Active Directory to Microsoft Entra ID, and the migration itself went really well. Now that everything is up and running, we're taking the opportunity to rethink how we handle application access requests and user lifecycle changes. Rather than simply continuing with our existing…

Hi, I have different templates for the different statuses during a maintenace window. I would like to be able to preset those templates without having to do this manually when changing the state. When it changes from Scheduled to In Progress automatically, there is your default on, and I don't want to use this, but rather…

Hello everyone, In Jira automation, the default flow actor is the “user” called Automation for Jira. I am currently creating an Jira Automation to post a comment on a work item in a certain project space. The content for this comment is created by an Rovo Agent. My goal is to post this comment as a restricted comment on…

https://support.atlassian.com/contact#/ In the "What is your URL?" field, I type in our site name (like the super-sophisticated example shows) and it is 'not found'. That's pretty bad. Can you please fix this?

Hi Atlassian Community! Just a quick update to inform you of another change to how Manual rules work in Jira Cloud. With this latest addition, we're giving admins more control and customization options for manual rules. This is in addition to the changes we announced earlier this month: Manual trigger rules are moving.…

I found a project using this pipe failed to identify vulnerabilities whereas the OWASP dependency checker did identify. Is this pipe no longer supported?

Hey Folks, I heard there was a configuration of the risk functionality which would allow CRs to be tracked and managed. Any help would be greatly appreciated!

My $24/month subscription to loom somehow turned into me getting charged $744 for a single MONTH and becoming an admin for my entire company that I am a contractor for. I am trying to get ahold of support. No reply to my support ticket. I tried to deactivate my account and am told I have to keep this for another month - I…

SourceTree suddenly stopped working. Following a reinstall there only a splash banner appeared for SourceTree, but application does not show up. We seem to have a workaround by clearing files C:\Users\(USER)\AppData\Local\Atlassian ,however, it removes the existing repositories. How can I prevent this from happening again…

Hi guys, I have a question. Which report is the best solution to show the time to resolution for all tickets? I don't need the resolution average. I am currently using the average, but it doesn't work well for me.

Over the last week or so, I have noticed that when I am using the Trello App on my phone and adding images to a card, they show on my phone and on that relevant card but If I look at the same card on my desktop or laptop, I get nothing?