Atlassian Community

i need jira cloud query that calculate the of estimate story points for a sprint and certain component , for example i need to sum all story points of sprint =1234 and component = FE

Starting in September, they are planning on enforcing a limitation to the number of grants per permissions scheme of 50 total grants. I do understand the rationale for this. However, in my opinion, it is completely unrealistic that we could achieve this limitation. From what I have seen, most of our permission schemes have…

We've had to create confluence pages for releases that provide more information about them (e.g. milestones for significant dates before release time, links to filters and go/no-go decision pages, etc.). I can link Confluence to the release, but I can't provide a breadcrumb in the release back to the specific Confluence…

Hi There are many marketplace apps for managing documents like Comala Document Management. Is there any for managing whiteboards as our main documents are process maps on whiteboards

Hi, I am unable access Jira through Mobile Edge browser as it says "don't have access to my account". This works in the laptop, desktop PC. Here is the link https://vodafone-global.atlassian.net/jira Note: However the confluence/wiki page is accessiable. Need your assistance. Kr, Prasada.

Hi everyone, I'm trying to build a report with the following requirement: * Issue Type A is linked to Issue Type B. * Issue Type B has a custom field called Risk Category Level with values such as Low, Medium, and High. * I want to count Issue Type A issues based on the Risk Category Level of their linked Issue Type B.…

This morning, 26 August, I went looking for Confluence Slides on an Enterprise setup. I opened a page, found Present in the more actions menu, pressed Ctrl Alt R, and got a beautiful full-screen view... of the wrong feature. So I did it properly. Atlassian's documentation lists exactly four ways to start Slides. I checked…

I have a repair service and I would like to create 12 catagories for types of repairs. How best to do that? The reason is to share service experience with other users. I will soon have multiple locations and I need to share between locations.

Hi everyone, We are currently evaluating our Confluence Cloud access model and have a requirement to provide read-only access to approximately 1,000 internal users who only need to view space content, with zero permissions to create or edit pages. For our use case, two capabilities are absolute must-haves: * Page-Visit…

Hello Atlassian Community, we are currently setting up Jira Service Management as a customer knowledge portal and would like to manage our Approved Domains / App Access Settings programmatically. Our goal is to onboard approximately 15–50 customer domains. For each approved domain, we want to configure the same access…

I'd like to create a bunch of folders in one space like: Dept 1a - apply a specific workflow Dept 1b - apply a different, specific workflow Dept 2a - Another different workflow Dept 2b - another different workflow Does anyone know if this functionality is possible? Thank you so much for your assistance!

Can someone please help me in creating Sprint retrospective agent , Create capacity and velocity predictability agent . please make it in such a way that i enter team label and it creates Please provide me agent instructions

Hello. We're looking to get some insight into how we can improve our authoring and publishing workflow as well as the usability of the help documentation we currently publish from Confluence to our customer portal. Right now, information is hard to find and does not look like a professional customer centric help…

Seems all external users now moved under managed directory. i invited few external accounts. given we use SSO for our internal manage accounts, do i need to add those external accounts to my SSO AD groups? 

AI-assisted development is moving pretty quickly, but I’m curious how other teams are handling the practical side of it. We’re seeing more teams use AI for coding, documentation, ticket analysis, testing, and repetitive engineering tasks, but the challenge seems to be keeping everything traceable through the existing Jira…

JIRA makes me sad. Our project always silently expires sessions at the worst possible time. * i opened a new browser tab to JIRA * it loaded the board * i started drafting a work item in our TODO column * hit enter.. * session expired. wut - how? I would expect that if my session has expired, it should prompt me to…

One the members on our premium account has 2 profiles. They seem to both be associated with a single email and password. One profile is @firstname and the other is @firstname1. We are not sure how this happened. @firstname shows up as a part of my shared workspace. @firstname1 shows up as a single board guest but it seems…

Hi Atlassian Community, I am currently reviewing Rovo credit usage in Atlassian Administration → Insights → Platform usage → Rovo credits. I noticed that a user named Atlassian Assist (halp.com@connect.atlassian.com) consumed 100 Rovo credits. What I would like to understand is which Atlassian Assist activity is…

I have a question regarding Confluence. We use Confluence here at our company. At the moment, I’m having trouble linking or embedding a PowerPoint presentation or an Excel spreadsheet from an internal SharePoint site onto a Confluence page in such a way that the entire slide is displayed, rather than just a heading or…

Hi, our users are reporting issue with Jira mobile on iOS after the recent update - 240.2.0 - Alerts are not loading and we get the api didn't return a valid response

Trying to follow instructions on https://bitbucket.org/blog/ssh-host-key-changes without success. Running SourceTree 3.4.13 on Windows11 and instructions were obviously not written for Windows. C:\Windows\System32>ssh-keygen -R bitbucket.org && curl https://bitbucket.org/site/ssh >> %USERPROFILE%/.ssh/known_hosts # Host…

Before, by double clicking on any space in the board, list was added. But nothing happens now. I've been using that function often but now it is gone, so it is very uncomfortable. How can I bring back that function?

I have not been able to find a way to delete projects or goals. Is this not possible, or have I just missed it?

I am admin for one of my Workspaces and cannot remove a member that is no longer employed by my company. When following the instructions in this article (Remove a member from a Workspace | Trello | Atlassian Support), I get an error message stating, "Couldn't remove (User's Name). Try again."

Hi Our organization is mainly based around JIRA, with little or no use of confluence currently. In spite of this, we are seeing the following events occur: * Users are attempting to sign up for a confluence account based on either accessing a link or an email invite * Our mailbox is getting spammed with confluence emails…

We need understand regarding the email domain allowlisting/whitelisting behavior in Jira Service Management (JSM). We have configured and whitelisted an entire email domain in our JSM project with the expectation that any user from the allowed domain should be able to create a ticket by sending an email to the project's…

I do not want to us sub-tasks or linked issues for this as it can make the board to look overwhelming. 

Hello, I'd like to know how I can reply to/solve all tickets that are considered to be about the same issue at once without having to go in one by one to reply/solve? I have tried to link the duplicated issues together but this only lets me know that there are tickets similar tickets to this one. Thank you!

Our customers are not licensed JIRA users, hence their access is limited to just submitting a ticket through the Customer Portal and receiving automated notifications via e-mail. For our escalation process, since customers do not have a way to open the ticket and directly make changes to the status, we have utilized our…

I'm currently using Jira Service Desk to keep track of vendor maintenance notifications. These are automated emails, and we frequently receive multiple of the same email. Every time an email is received, an issue is opened. Is there a way to automatically combine issues with the same title when they come in? For example,…