Atlassian Community
Discussion List
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Restore Confluence sites from back-up
Hi! On the 11th of september I requested a restore from my confluence pages (request: CA-4229768). Can you please help me to get it restored asap? Many thanks in advance! Kind regards Nicky
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š£ New Workday connection for streamlining HRSM
Hi Atlassian Community! š A few weeks ago, we posted about the new 3P integrations in Automation for Jira, and today I wanted to spotlight the Workday integration (actions and a trigger). These new components are designed to streamline your HRSM business processes by connecting your Workday data directly into Jira Serviceā¦
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How can I improve the organization and navigation of a large Confluence space?
Hi everyone, Iām currently working with a Confluence space that has grown significantly over time, and Iām finding it increasingly difficult to keep the content well organized and easy for users to navigate. Iād like to understand the best practices for structuring a large Confluence space, particularly when it containsā¦
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Is it possible to config what commits are displayed on the JIRA story?
I was trying to see if one could avoid commits from feature branches and only have main and release. When we have commits showing up from feature branches it shows duplicate commits one for main and one for the feature branch.
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Is the page still the right unit of knowledge in Confluence?
For years, Confluence was relatively easy to understand conceptually. You had a space, inside that space you had pages, and pages were essentially the unit of knowledge. The page tree gave information a place and, even when it became messy, the mental model remained fairly clear. That model is starting to change.ā¦
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Introducing Release notes on Atlassian Community (Beta) ā a new home for Cloud release notes
Hi Atlassian Community, Weāre kicking off the public beta for Release notes on Atlassian Community ā a new, realātime public hub for Atlassian Cloud release notes that will eventually replace the Atlassian Cloud blog as the primary source of truth for whatās changing in Jira, Confluence, and other Atlassian Cloud apps. Youā¦
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š Beep beep - The forums platform is moving!
Hello, community! Within the next few weeks, our forums will be migrating to a new platform, currently planned to go live on September 22. Here are some other Q&As about the change: Why are we migrating? We have been dealing with degraded security and performance on the forums, which is hosted by a third-party platformā¦
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App - WBS Gantt-Chart : can we add existing cross project epic underneath an story of a Gantt
As i creates a Gantt structure in a Project A, under each story/issue task, i would need to add an existing epic from Project B. I create an link item as Contains in. So i would need it appears as below : Issue 1 (project A) Epic-xxx (project B). However, the Gantt put Issue 1 in project A row and issue B in Project B rowā¦
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I had created a manual jira ticket in opsgenie and once it is created the priority is getting P0 by
I had created a manual jira ticket in opsgenie and once it is created the priority is getting P0 by default and the opsgenie alert is not getitng into the JSM
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Comala Approval Workflow Use Page Properties User for Approver
We are migrating from DC to cloud and in DC we were able to set a page properties for a page with one of the properties being ProcessOwner. I can then use the variable ProcessOwner in the approval step in the workflow so that only the person that is in the ProcessOwner property can approve the page. In cloud this does notā¦
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My confluence space disappeared
I logged into Confluence today after being inactive for about 30ā60 days, and I discovered that my entire space is missing. When I try to access it using the exact URL, I receive the following message: Page unavailable Your Atlassian Cloud site is currently unavailable. Please checkĀ Atlassian StatusĀ for known problems. Ifā¦
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I can't add an account
I'm unable to add a Google account via email in the "Channel & Self Service" section of the Jira Service Management board. Help me :/ 11.jpg Ā» first step 22.jpg Ā» second step
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Three separate issues affecting our Customer Service Management (CSM) project
Project type: Customer Service Management (CSM) ā Jira Service Management Cloud We've run into three separate problems on one of our CSM projects that all point to the same underlying pattern: the newer Customer Service Management project type seems to be missing admin controls / has bugs that classic Jira Serviceā¦
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REST API 400 Error: "Local Service Desk users cannot be added to groups" when adding user to group
Hi everyone, I am using Power Automate to add users to an Atlassian group via the Jira Cloud REST API: Endpoint: https://exte-wipp.atlassian.net/rest/api/3/group/user?groupname Headers: Authorization (Basic Auth / API Token) / Content-Type: application/json Payload: {"accountID": "(accountid)"} For some users, this requestā¦
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Atlassian Rovo installation to Slack
When installing Rovo agent for Slack I get barebones installation page with: < Three installation steps ~ tab/list style , inactive & text only > Install the Rovo App for Slack You've installed the Rovo app. Add your site details to continue setup. ā No way to continue forward. Console Error: { "msg": "An error hasā¦
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ź²°ģ¬ ģ·Øģ ķ“주ģøģ.
ź²°ģ¬ ģ·Øģķ“주ģøģ. ź²°ģ¬ ģ·Øģ ķ ė©ģ¼ ė¶ķė립ėė¤. Invoice number: ### [Image removed: Atlassian invoice receipt dated Sep 1, 2026, showing USD 67 paid and USD 0 due. Personal billing and payment information removed for privacy.]
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I can't delete my account!!!
I am completely stuck in a loop trying to delete my Atlassian account and data. I do not recall creating this account, and I have already tried to delete it several times and in different ways. I have also deactivated the applications associated with it, and I do not have any active subscription or paid plan. Every time Iā¦
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Cancel Atlassian Account
Hi, I would like to cancel my Atlassian account completely. I'm in 14-trial period and the system won't let me delete my account. How can I proceed?
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Can I see credits used per user to track AI adoption?
We want to see how well Rovo actually catching on per team. Is there a way to view the AI credits used per individual user?
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Any issues with Marketplace macros
We are facing issues with Marketplace Macros. This display from various tables from the page is not aligned. Display is off, some scrolling is possible within block but not seeing full view
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Two ways to update the Team field
Hello Community! As we approach the new year I am trying to get a jumpstart on one of my Community New Year's resolutions. Specifically contribute to the community more through articles in 2024. In my first contribution I offer up two ways of automatically update the team field. I got the idea for this article whileā¦
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Two active Workflow Schemas in one project
Hi. My question is about non-correct REST API work in Jira Data Center v.9.12. I have a problem with additing Workflow Scheme in project viaĀ POST /rest/api/2/project. I have developed an application for easy project creation. The user selects the types of tasks he needs, and the application creates and configures all theā¦
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Add comment and popup when creating linked case ( scriptrunner post function)
Im using scriptrunner to create a linked case on a transition, but i want to use the "additional issue actions" option more. The show a popup messages works fine, i also want to add a comment onto the current issue. Thanks
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Tasks created on board no longer inherit Component from board JQL filter after recent Jira update
Previously, I set up multiple boards within a single project, where each board was filtered by a specific component so that newly created issues would automatically inherit that component. However, following a recent Jira update, this functionality no longer worksācomponents are no longer automatically assigned whenā¦
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No issue after submitting request from Customer form
I am attempting to configure Customer Service Management for testing purposes. I have defined a form and submitted a request using it (as a logged-in user previously defined as an Organization/Customer). Unfortunately, I cannot see the requestāneither under "My requests" (as the logged-in user) nor in the workspace or anyā¦
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Automation Filter
Hi Team, I am trying to understand if we can automate filter below on Jira DC Can you please suggest an automated way to get alert if a new Jira is raised.
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How to create a project ?
I need to create a project under my name / management.
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Create a project
I need to create a project that I would maange myself. Can you help ?
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Best practices for optimizing complex Jira automation rules and avoiding execution limits during hig
Hi Atlassian Community, We are currently restructuring our project tracking workflows in Jira Software and are utilizing automation rules to handle automatic issue transitions, sub-task creation, and custom field updates based on specific triggers. As our team scales and the number of active issues grows during peakā¦
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API error
Hi Team, When I request https://api.atlassian.com/admin/v1/orgs this api I met "code":"ADMIN-400-4","status":"400","title":"INVALID_PARAM","detail":"Organization: is not with the new user management experience" this error , and we are now the UI page is certralized user management, how can I fix it? Thank you
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