Atlassian Community
Discussion List
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JPD Field Restrictions in general & because it is Team Managed and not Company Managed Project
My wish list: 1) I wish JPD would support all the same field types that JIra has. Specifically, JPD does not support any text fields that are longer than short text. Also, JPD does not support radio buttons. Reason for my frustration: We currently have a workflow where all development requests get funneled through Jira…
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No access to tickets
Hello, We need your assistance. We can access our Atlassian domain, but since this morning, no one has been able to view or update any requests! Our URL is: https://septeoresalys.atlassian.net/browse/RSL-14645 We receive the following error on all tickets: Hash: 1H9DRZR Trace: 97838ff4c3bf47c08a947beefcf902b3 thanks for…
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open-source browser extension: AI code review copilot for Bitbucket cloud PRs
Hi everyone, I built an open-source browser extension called ThinkReview that adds AI-powered code reviews directly on Bitbucket pull request pages, so you can get AI analysis without leaving the PR and without wiring up heavy integrations. Source code * GitHub: https://github.com/Thinkode/thinkreview-browser-extension *…
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Transferring Trello Subscription
Hi, I want to transfer a Trello Premium subscription from my colleague to myself. How do I do this?
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New to the Customer Service Management app? 🌟➡️ Start here! 🌟⬅️
Hello everyone! Welcome to the Customer Service Management app on Atlassian Community! We're so glad you're here. The Customer Service Management app is Atlassian’s purpose-built customer service solution to help you deliver faster, smarter, personalized external support (available as part of the Atlassian Service…
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Links Menu: Add custom navigation to Company Hub
Hi community! We’re pleased to announce that you can now add a Links Menu to your Company Hub. The Links Menu sits at the top of your page and makes it easy for your visitors to find evergreen content and important links without needing to scroll through the entire page. Check out a demo of the feature here: To get…
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Add a "Watch" option to follow posts/articles for updates and new comments (separate from Bookmark)
Right now, if I want to stay updated on a post or article - for example when someone might reply, edit their answer, or post a follow-up - the only available option is Bookmark. The problem is that Bookmark is really designed for saving content that's personally important to me for later reference, not for tracking…
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Feature Request: Organization-wide policy guardrails and custom instructions for Rovo Chat
Summary We need organization administrators to be able to define central instructions and policy guardrails that apply to the general Rovo Chat and, optionally, to all Rovo agents in the organization. The controls should allow administrators to identify organization-specific prohibited use cases, prevent or discourage Rovo…
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why do jira cloud email messages not show comments all of a sudden
Since this past weekend, when we receive email notifications from jira cloud, the text of the comment is NOT in the email. Why did this change all of a sudden? This makes it time consuming to click on every email to see if the email notification is useful.
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Bamboo Child Plan Needs Artifact from Triggering Build (Including FAILED Builds) Instead of Latest S
Hi,I'm trying to build a reusable AI failure-analysis workflow in Bamboo and I'm stuck on artifact handling.Goal=====I want a generic Bamboo plan that can be reused by multiple other plans.Example:SAF-QCLV↓COM-QTFAA (AI Analysis)The source plan runs tests and produces artifacts such as:- test_result.html- junit.xml-…
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How do you balance incident communication with website visibility?
Hi everyone, I’m interested in how service based businesses handle communication when their website or online services experience an outage. Statuspage seems useful for keeping customers informed during incidents, but I’m also wondering about the broader impact on the business website. If customers regularly rely on Google…
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Building a new Company Hub
Are "Sections" used for different spaces that functional organizations would then build out (think spoke) back to the Company Hub page? So, HR, IT, Procurement, Product, etc can each work on their organizational pages that link back into the Company Hub? So owners and authors can work asynchronously on their respective…
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How to prevent pull request metadata updates from triggering CI builds (BCLOUD-21184)
Hi Atlassian Support Team, We are currently using Bitbucket Cloud and have a webhook configured to trigger our CI/CD pipeline (AWS CodeBuild) whenever a pull request is updated. The issue we are facing is that the pullrequest:updated webhook fires for every single metadata change on the PR—such as updating the title,…
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Font size varies between Confluence pages
Here are two pages as an example in our public knowledge base, which do not have the same font rendering. Has anyone an idea what the cause is and how to fix it? https://netxautomation.atlassian.net/wiki/x/OABXOg https://netxautomation.atlassian.net/wiki/x/rIDHO I cannot figure out what the difference is. It seems that the…
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Teamwork Graph capabilities roadmap
Hello We’re a Marketplace Jira app team exploring Teamwork Graph (TWG) to improve reporting capabilities for our customers. Before we invest further in extending our reporting capabilities, we’d love to confirm a few things I couldn’t find clear answers to in the docs. Custom entity types in Teamwork Graph Will Marketplace…
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Where do you get a word count on Confluence Cloud pages?
Confluence still doesn’t show a word or character count on a page, so people end up pasting content into random web counters — not ideal for anything confidential. I built a free Forge app that puts live word count, character count, and reading time in the page byline (always visible, no click). Tap the byline for a fuller…
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How do you organize and prioritize tasks in Jira when managing multiple projects?
I am still learning Jira and trying to understand the best way to organize tasks when working on multiple projects. Do you normally create separate projects for each type of work, or keep everything in one project? I would also like to know how experienced Jira users manage priorities and avoid missing important tasks. Any…
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Do your reports drive decisions, or just describe motion?
Most service management reporting looks impressive right up until someone asks a simple question: So what should we do differently? If the answer is “nothing, but here’s a chart of ticket volumes,” then it isn’t reporting. That’s the trap a lot of organisations fall into. They build dashboards full of open counts, SLA…
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How do people deal with the Sprint +1 Issue?
I want to the ability to view items in Filtered Lists that show me the actual sprint names of anything that encompasses multiple sprints instead of seeing the Sprint +1 value. The closest workaround I've found is exporting the data into Excel. I want to see this in JIRA, not have to export it.
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Fix versions missing from Story work type after editing required setting.
Site: velos-team.atlassian.net Project: VELOS (Velos Geral), team-managed software project The Fix versions field works correctly on the "Problema" (Bug) work type, where it lists all nine existing project versions. However, it disappeared from the "História" (Story) work type right after I edited that field's required…
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Baku Exam Center ACP-120
Hello, I am looking exam center for ACP-120 in Azerbaijan, Baku Who is know where exam center provided this exam center?
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How do you manage task dependencies across multiple development stages in Jira?
Hi everyone! Excited to join the community and looking forward to learning from your experiences. In our team, we're trying to build a roadmap that shows not just individual tasks, but also the dependencies between them across different stages of development. For example: Task A (one team) → blocks → Task B (another team)…
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Trello boards blank on login. Only 1 able to display correctly at a time.
Hello, After logging in today, 3/4 boards in the same workspace were blank. No lists. No cards. No new additions to archives or activity. When looking at the board activity on one of the blank boards, clicking on a change shows the relevant card, then reloading the page shows the board as it's meant to be will all of its…
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Admin Hub(Connected apps)から Confluence / Jira アプリを更新しようとするとエラーが発生する
■ Summary Atlassian 管理画面(admin.atlassian.com)の「Connected apps」から Marketplace アプリ(Forge / Connect アプリ)を更新(Update)しようとした際、エラーが表示されて更新に失敗する場合があります。本記事ではその原因と対処手順を説明します。 ■ Environment Atlassian Cloud(Jira / Confluence) Atlassian Administration(admin.atlassian.com) IP 許可リスト(IP allowlist)を設定している環境 ■ Symptoms…
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Assets: Import multiple objects into one attribute not working
I am having problems with an import where I have one attribute that can be populated with multiple objects. It is within the same schema because we are trying to set relationships between the objects. I am trying to import via CSV file. The file is created from an export I made after I have successfully added Fred & Wilma…
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When the forums misbehave: Your guide to reporting Community bugs
🎯 Before you start: what we can (and can’t) help with TL;DR – Forums being weird? Here’s what to do If something is broken on Atlassian Community, you have two main options: Post a comment on our dedicated bug-report thread, and optionally report your own post to moderators so it’s seen faster. Email us at…
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AI Agents not showing in JIRA
Hi team, I am at a bit of a loss. I have been experimenting with some of the AI Agents in JIRA, and I set up a few through the Studio last week. They worked, and appeared on my tickets under Agents > Start Work. Unfortunately they have now disappeared from my project (SD) whilst they still appear in other projects (SC)…
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how to print
received and assignment and i want to print it, with all the info and image.
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Quarantined tests are not written into BITBUCKET_TEST_METADATA_FILE_PATH
Hello, we're having an issue where the quarantined tests are not appearing in /opt/atlassian/pipelines/agent/build/.bitbucket/pipelines/generated/test-case/meta-data.json (the file itself in not present on build machines), which causes quarantined tests to be executed during pipeline runs. Our setup: 1. Running against…
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Does anyone actually fill in Start date on their Jira issues?
Genuine question, not rhetorical — I'd like a reality check from people running real projects. I've been digging into why Jira timeline and Gantt apps so often open up empty, and found something that surprised me. I sampled 400 issues from Atlassian's own public tracker: not one of them had a Start date set. Due date…
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