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I have different accounts in Sourcetrees, e.g. to different GitLab CE servers. When I now want to add a remote repository, I see a list of my accounts, everywhere I have the same user name. How can I distinguish which account belongs to which server? Can I add a description field or display the URL to the server in this…

Loom account access lost after Atlassian migration Hi Loom/Atlassian team, I’m an existing Loom user and I have suddenly lost access to my original Loom account following the Atlassian migration. When I originally tried to log in to Loom using Google, I received the message: “Please use Single Sign-On to sign in to this…

My customer, Boston Dynamics uses Atlassian Network Services Inc web application. Who do I need to talk to? My customer can’t get to 104.192.142.17, through the Cogent network. Can you provide names and email address for the network Admin and Infrastructure at Atlassian, so I schedule a meeting to resolve the issue?

Me and my team all have member level access and are unable to add and remove profiles from our Trello board. The one person that was admin level is no longer working at our company. Is there a way for that admin profile to be removed and for me to be changed from a member to the new admin?

After a bit of fiddling with the CODEOWNERS file, I managed to get it to work for pull requests created through the web UI, but it's not being respected when creating pull requests through the REST API (at least not when using an access token). Is that expected, is it a bug or did I do something wrong? If this is normal…

For a large application, the QA process should be simple but structured. Organize test cases by feature, create reusable regression suites, assign clear ownership, and track each test execution separately. Jira can manage bugs and requirements, but as the number of test cases grows, spreadsheets or normal Jira issues can…

Hi Atlassian Community, Need some guidance on setting up a new Scrum project with the following requirements: * Separate Workflows* An independent workflow for Epics. * A separate workflow for Story/Tasks. * Both workflows should be configured according to their respective requirements. * User Groups / Teams* Create a…

I have a windows server 2019 standered edition. I have a service that is running on windows IIS. I have installed JEC on this service and set up an automation for whenever i get an alert is created that this service running on IIS stopps working, JEC should run a restart_iis.ps1 script that is on the server to restart iis.…

Getting following error while trying to Create a Site after signing up, could you please help

I’m using Jira to think through a personal project that has many tasks, deadlines, and dependencies. For example, the project includes planning a budget, maintaining a list of participants, booking different services, sending invitations, scheduling activities, and completing final preparations. Some tasks depend on other…

Everytime a card is moved from one board to another or copied and moved why do we need to always refresh our boards. This is becoming a very timely waste of time for a program that is paid for. Anyone know of a fixe for this one?

Hi fellow Atlassians via the Admin sections i'm encountering often 'Customer Service Management' as part of the Service collection. (which we've been moved to a brief while ago) We've been a loyal JSM Premium user for quite an amount of time, but i'm confused what this new product does. I've created a test project to see…

Here are some helpful queries, formats, and functions to use in Jira Service Management (JSM). Approvals There are many helpful JQL functions for querying approval data. A function allows the use of variables in a JQL query. The function substitutes the applicable values at the time the query is run. This avoids the need…

I have an API token that is about to expire, but I don't remember how it was created (just 'create' or with scopes). Is there an API call I can make to find the attributes or otherwise get info on the token itself?

error al modificar Incidencias Enlazadas

We have an intake form that created for the team but we are seeing that some of the peers do no have the access so it does not show the intake. QQ: How can we advise the users that if they can not enter they need to get IIQ access? How can we inform them?

Update August 21, 2026 Hi all, As of today, all Bitbucket workspaces on paid plan are eligible to be linked to an Atlassian Org of your choice. As a reminder, to perform the Org linking, the user must be an Admin of Bitbucket workspace and the Atlassian org. Update May 11, 2026 Hi Bitbucket Community, We’ve started linking…

Im trying to create an automation that attaches a card and the custom field value after the custom field value is updated. Here's an example of the automation i made. Everything looks right but when it gets to adding the item to the checklist it doesn't post the custom fields value. Here's a screenshot showing the cards…

I do not receive the verification code and the recovery key does not work. This continues to happen about once a month lately and I'm starting to become very frustrated with not being able to find a solution so it does not continue to happen.

There’s already a lot written about this, but I can’t figure it out. I’m looking for an answer to the question whether, with our team (one team) that works on multiple IT applications, we should use one project or rather a project per application. I read that the principle is to use one project per team. However, in our…

EDIT 8/25/26: Based on your feedback, we’ve recently released the ability to create Jira work items right from Trello. Earlier this year we announced the new Jira lists feature in Trello that can help manage your Jira tasks right within your boards, and we heard your feedback about the need for smoother native linking…

I am mirroring pages from one space to another via the "include content" element. The original page has lots of headings and a table of contents with an overview of all contained headings. Now on the mirrored page, clicking one of the links in the table of contents does not let you jump to the respective heading. It does…

Has anyone else noticed that the web search disable/enable feature has disappeared within Rovo Settings? This is how I was able to get to it a few days ago: To enable or disable web search as an option: * Go to Atlassian Administration Select your organization if you have more than one. * Select Rovo, then Rovo access. *…

I'm having trouble accessing the Helpdesk portal at https://[myclient].atlassian.net/servicedesk/customer/user/login. The page gets stuck with a spinning loading icon at the top and won't let me click on anything (not the email field, not the "Next" button). I've already tried the following to rule out an issue on my end:…

i cannot create a new Site "Something went wrong on our end. Please try again. If this keeps happening, contact support. (Issue ID for Atlassian use: Trace ID: 1b6a0ef198e041f39ec4d58c42a401ac)"

Sometime back I was able to login to bitbucket using MFA through my phone. Somehow lost MFA and hence unable to login now.... Kindly advise how to re configure MFA.

Hello! We are trying to find a dynamic solution to automate moving a ticket from project to project WITHOUT giving access to the target project. Ideally, the agent would be prompted the same as the move feature (project, request type, issue type, etc.) but no project access. The trigger could be some field change,…

Hi, I'm new. I have a repository inside my workspace, but it doesn't appear when I access the workspace via the UI. Access to the repository itself is still working fine, so I suspect this might be a display bug. Any help would be appreciated.

An account has been created using the email address of a colleague who no longer works for us. How can we access this account without having the login details?