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Hi Team, We are running into a reporting issue in Jira and need your help resolving it. Example ticket where our associate <Name>logged multiple hours: When we go to Reports > Sprint Report and download the sprint details, the exported work log shows the user as a GUID rather than a readable ID. For <Name> entry we see:…

Hi Atlassian community, I recently have been working with teams where written communication is super important and Jira notifications are the only way to keep up with the number of changes. I often receive 20-40 notifications a day that I need to read/respond to. My workflow is to…

Hello, I created an automation rule that includes generating an email that should include the link to the Jira work item. It used to be included automatically. Now it appears to be an extra step we need to do. Can someone tell me the steps of how to include the link to the Jira work item within the generated email? Below…

I need to filter based on the status of the features linked to a particular feature. Please suggest.

Assets objects can be displayed in Confluence, but the relationship is one-directional and query-only, correct? There is no way to see, from an object, which Confluence pages document it, and no way to insert objects into a page without writing AQL. We are moving our ICT infrastructure inventory (servers, network devices,…

Olá, bom dia! Notei que um cartão sumiu da minha area de trabalho. NOME: G GERALDO (2358). Pra onde foi? O que ocorreu com ele? Meu medo é terem sumidos outros que só vou notar com o tempo.

* After submitting the app, I received an email saying that a JIRA ticket (ECOHELP-94575) had been created so I could track the review progress. * However, I never had access to that ticket throughout the process — the link always showed that I didn’t have permission. * Ten business days later, I was notified that the app…

My account was deactivated end of July, 2026. I just recognised. What can I do to reactivate the account or at least download the data?

Hello, Feature request here: In our case, we are missing a way in time scale to a yearly view when using timeline, so we could easily see a 5 year plan in one screen. Thank you for your considerations

I want to obtain a Team's ID in order to assign it to a work item or mention it in a comment via automation. The Teams API only offers me to fetch all teams in a paginated list, but due to the limitations of Jira automations I cannot loop through it to find the matching entry. There is no endpoint that allows me to search…

When I want to display images in the description field or in the comments, I use the rich text editor button to upload the image. I do not use a link to the image as I dont want to host the image on a server. Unfortunately uploading the image automatically turns it into an attachment and it will show under the attachments…

We use Jira Service Management (JSM) for our customer support portal allowing customer users to search and view documentation in the portion of Confluence exposed through our support site and to submit and track Jira support tickets. We would like to enable all our customer users to submit ideas for product improvement…

🗒️ Request Lists Aren’t Service Catalogues If your IT service catalogue can’t tell you what services you offer, who owns them, and how they deliver value, it’s not a service catalogue. In many organisations, the “service catalogue” is really just a list of things people can ask for. Too often, what shows up is: “Request a…

I can't connect my Microsoft outlook calendar to my planner. It keeps saying I need admin approval. How can I resolve this?

need to reset password

Hi, I want to build a Rovo agent in Rovo Studio that answers based on a specific set of documents. This works well when the documents are in Confluence, because I can select a specific space or a parent page as the knowledge base. Now we have another use case: a knowledge base made up of multiple PDFs of various sizes. I…

Movi uma lista ("Ideias novas e antigas") do quadro Julho 2026 para o quadro Setembro 2026 e uma lista ("Prontos ñ utilizados") de Agosto 2026 para Setembro 2026. As listas foram movidas, mas todos os cartões que estavam nelas desapareceram. Eles não aparecem na pesquisa global, nos itens arquivados do quadro de origem nem…

I tried creating a local repository as well as cloning one from bitbucket website. I'm really new and just want it to work please. Command: git -c diff.mnemonicprefix=false -c core.quotepath=false --no-optional-locks ls-remote https://******@bitbucket.org/trd-niac/*****.git Output: Error: BUG (fork bomb):…

Use JGit to perform clone, add, commit and push Git operations with Bitbucket access tokens. I’m using Eclipse for development with Bitbucket Access Tokens. I found that the 2022-03 version of Eclipse was able to clone Bitbucket repositories using Access Tokens. I found that the ‘Clone URI’ operation using Bitbucket Access…

I've installed SourceTree 3.4.13. Remote source URL of GIT server is http://192.168.0.23/Bonobo.Git.Server/TEST.git and I've inputted it I know the red issue on Remote button and find wrong URL ( https://http//192.168.0.24/Bonobo.Git.Server/TEST.git ) and I can't see the list after Push button. My browser is Chrome on…

I wanted to submit a bug report for this under JRACLOUD but apparently, I can't create issues there. The new issue creation screen lacks a toolbar for the description field's editor, which makes formatting (apart from what you may do with keyboard shortcuts) impossible: Thus, you need to create the WI, then edit it, to be…

Hello, First of all, thank you for your efforts. I am currently using Bitbucket API Tokens, and I noticed a potential inconsistency with the new conflict detection APIs. The endpoint: /repositories/{workspace}/{repo_slug}/pullrequests/{pull_request_id}/conflicts explicitly states that the following scope is supported:…

Hi Atlassian Community, We are exploring an initiative to create an internal "Veteran Employee" AI Agent integrated with Jira Service Management (JSM). Our Vision & Use Case: When team members or agents encounter complex issues or operational incidents in JSM, we want them to be able to ask an AI agent—acting like an…

I had a jira board with all of my project info. I had hundreds of items and all my ideas on it. It seems like Atlassian decided to DELETE IT and I cannot access it. It's my board, I'm the only user, and this is my only account. I was promised by their automated system I would get a reply in 12 hours and it's been days and…

Hallo, I was trying to get native file using eumdac python package, but when i tried the example and pass the coorination if the city I want, I got a native files for the whole word not only the specific city. Is there any special coordinations I should pass to got the part of the file? Thank you 

Does anyone know how to trigger Azure Pipeline builds (not bitbucket builds) based on Bit Bucket PRs?

From an uncertain first-timer at the certification booth to a Champion who now helps others find their place. “I leaned into the discomfort.” — Chris Rainey Chris Rainey’s first Atlassian conference almost didn’t include Chris Rainey. He walked into Team in Vegas in 2024 as a customer, representing his employer, knowing no…

I've got a free account and can't find anywhere stating how many Workspaces I'm limited to, but I also do not have a 'create Workspace' option under the create button. Help?

Hello, Could you please let me know - where can I find the tasks which I marked as 'Done'? I’m not able to see them anywhere and wondering where they disappeared? I really want to be able to view all my "Completed / Done tasks" please. Thank You!

Dear Due to changes in the user authentication process for the project, the synchronization with the old project was lost. This happened because the user notified about the change from one domain to another, but this was not reflected in the system. For example previous user: afuentes@acerosotero.cl new user:…