Hi there, In insight I have a particular component with 350 objects created. There is a new insight object that is going to be added as a reference to these components (Technical Group). In i...
I have configured JIRA to send emails on behalf of our domain Configure Jira Cloud to send emails on behalf of your domain | Atlassian Support And configured project's sender email address.&nbs...
When I attempted to test a project migration to my cloud site a blocking error is that "Jira Work Management is not available on your cloud site". Is this a new requirement? I've never encountered th...
Hi there, I have a small form where a user can select a Technical Service which is an insight custom field. From the same form there are three more insight fields, which are components ...
Hi brains trust - planning our move of server products to cloud and I'm thinking about our approach. We are migrating Jira Service Management projects, Jira Software projects and Confluence (all on-p...
Hello, We're getting feedback from our clients that it's frustrating not being able to see all requests upon logging into their portal. Is there a way we can pre-set the requests to dis...
We have a ticket system using Service Management, and one of the options for users is to request new accounts. In that screen there's the field "Components" that says "Select a system" with a dropdow...
I am new to Jira and would like to use Jira for Project Management and keeping our project stakeholders up to date. We are already using Jira Service Management for a service desk portal, so the tran...
Hi Everyone! My partner and I are trying to implement better metrics for our software development teams and one of the many ways we want to do this is by using labels to better categorize work....
I'm trying to link two issues. What I'm looking for is the proper way to have one issue depend on the other. I want it to depend on each other in the fact that for example if you have issue with 123...
We use a validator on a transition screen: "Validates that all forms attached to the issue have been submitted." Sometimes we need to bulk edit issues, only problem now is you can't update for...
We're getting started with JSM Cloud. Our end users are California county employees in tax, auditor, assessor, and IT departments. We understand that JSM end-users need to have Atlassian accounts to ...
When looking at AWS WAF firewall rules I can't clearly determine which rules to apply. Any advice would be most appreciated. At the very least it would be a start. If you can point ...
Hello. I'm creating an offboard cross area portal. The process begins with the pre-offboard, which is completed in the customer portal by the area leader. At the end of the pre-offboard process, I im...
We've recently completed a migration from Jira Server to Cloud. We have established separate object types for Departments and Applications, created Insight custom fields intended to house each, and h...
Hello Currently every email notification that comes out of my Jira service project has the same subject line: Jira Request: ${issue.key} - ${issue.summary} Is it possible to edit the subject ...
I created an automation that sends to the client an email but I noticed that it always comes with this "jira automation" My question is is it possible to remove it or replace it?
Hello, I am wondering if there's a way to show on a dashboard a report of how long each ticket within a project or queue has been in each status of the workflow. I've used the "average time i...
Hi, I have this JQL (assignee in membersOf(DevOpsCoE) OR reporter in membersOf(DevOpsCoE)) AND project not in (DevOps) It shows all issues where the assignee and reporter is a member of grou...
I have created 3 components. For these 3 components I have specified the "Component Lead" as the "Default Assignee" and for all 3 components I have also defined one person as the "Component Lead". Se...
Hello, I have changed SLA for time to resolution and it isn't updated. In the SLA's field, time to resolution is disappeared. I've check some documentation about SLA's configuration, b...
A very good afternoon to all Can anyone please provide some advise on this? I cannot figure out why this automation conduction does not pass Much Appreciated Marius
Dears, I have request to provide dashboard or report for team manager for their team reported issues and I found to provide them access to filters I have to give them license and they...
Hi, My current JIRA URL is vilicom-enterprise, I'm trying to change that to just to vilicom but am not able to do so. As I understand there seems to be one of the following issue. 1) Either someone...
I'm making an automator for SD. It is necessary that after creating an application from the portal, a value from the text field to be filled in should be affixed to the name. But, when testing, I se...
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