Hey Automation Community! 👋 The Automation team have made some exciting updates to the Smart Values Help Panel that will make it easier than ever to build powerful rules. What's new? W...
I’m having some difficulties creating an automation in Jira. The goal is for the Epic’s “Fix Version” field to automatically receive the same value as the Story’s “Fix Version” field whenever it i...
Dear all, I am creating an automation. My goal is to have specific priorities when a specific work type is created. Trigger: When Work item is created. Condition 1: Issue Type equals Incident A...
This guide shows how to add a formatted wiki‑markup warning comment on issue creation for a specific customer filter and then pin that comment via REST, all using native Automation for Jira on Data C...
Hi community! I am currently doing a bunch of automations, basically trying to ensure some automated reactions for DoDs and such. Now, I've run into some problems I can't figure out. I've broken t...
Tired of seeing the Jira reports being skipped every week? Let’s face it! Stakeholders quickly lose interest in static reports that are overloaded with numbers, lack context, and use repetitive for...
Hi, I’ve set up Jira automation to create three sub-tasks (Sub-task 1, 2, and 3) when the issue transitions from Sizing → On Deck. However, if the status moves back to Sizing and then again to On D...
...etting an "unable to run the search while custom values were being defined" error. Error and current testing iteration (with manual trigger) in screenshots. I get the same error if I schedule the automation...
I want to automatically populate the Target start date of an issue based on the responses in two other fields (SizeOfMatter & TargetEndDate). I'm not sure how to annotate this in confiforms &...
I would like to create an automation that automatically populates the Project Start of an idea when the ticket is transitioned to IN PROGRESS. I know how to do it in Jira Software, but I c...
In an automation in which I create stories for multiple sprints I want to also directly assign the created stories to those sprints. However I am limited to just assign to active and next sprint by d...
How to Auto-populate Month-Year (MM/YYYY) from Actual Submission Due field In JSM forms
Im looking for a way to check with automation if the target start matches 7 days from the current date. If so i would like to flag the Userstory. It al works when i use the start of day w...
I am wanting to create a global automation between 2 projects. When a new Epic or Task is added in Infrastructure projects and enhancements, based on certain conditions i want it to link to a d...
...iss goodbye to all issue relationships, comments, and attachments. You'll spend hours rebuilding connections manually. 2. Automation Rules Craft complex triggers that create issues based on t...
I am trying to write an automation to change the status of a ticket when a comment is added and Share with Customer is selected; or do not change the status when a comment is added and Comment I...
Since the default notification options in JSM are very limited, I was looking into JSM automation to create custom email notifications to send to our clients using different triggers (like creating a...
Hi all, I have say a list I need to run through as a branch (say a list of fields or array value). I then want to create a work item for each one. The issue is I can't seem to be able to assign a u...
Hello all, Sorry for this I am not the smartest with Jira yet but I am trying. I have recently been given the rights to make automations from our company admin and I am looking to m...
Hi everyone, I try to write an automation for when an issue's issue type changed from a certain issue types, change it back to what was it before. Let's say the issue type was x they changed it to y...
...ption and then 3 subtasks get created making a total of 5. I use a trigger of "issue field added", but I can't for the life of me figure out how to get those details into an automation. In p...
how to set resolution=Resolved when status=Done in JIRA sw ?
Hi! I'm trying to execute a global reflexive transition (from any status to itself) with Jira Automation, but I cannot find that transition anywhere The transition name is "Update customer i...
Hi everyone, I'm looking for a way to automate the process of extracting today's events from a Confluence calendar (Team Calendars for Confluence) and sending them as a message to Microsoft Teams or...
See attached image, here is my example: I would like to edit/create a page or a database line item in Confluence based on a Jira work item being created. The end to end flow would be: User submits f...
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