Hi Atlassian Community, I’m trying to sort a Jira backlog using multiple criteria via Jira automation, and one of the key sorting rules involves the tier of the components stored in Compass. To m...
How can I automate a scenario were a ServiceDesk Plus ticket is created either request or incident that is assigned to a group is then created as an issue in Jira?
I'm trying to create automation rules in Confluence Cloud programmatically using the REST API, but I'm getting 404 errors on all automation endpoints. What I'm trying to do: Create an automation...
In audit trail, I am seeing this message: As there is no work item present, cannot get the value of the field: assignee, reporter Successfully sent email with message id: abae8df0-270b-4f24-...
...ausing some of my automation rules to fail when they access this field with the error "Inactive User". I tried to create a rule to delete the user from the field, but it doesn't work like a labels field d...
I followed the steps in this article (link) but the automation is failing at the third step. With the error: Unable to process template language expressions in action 'P...
I'm trying to set up a daily automation that creates subtasks under multiple parent issues, but the rule stops after processing the first parent task. Here's what I'm trying to achieve: Current S...
Hi I am fairly new to Confluence automation and have tried creating a rule, where in a page tree where the parent page has a specified word in the title, all child pages and the parent page get a s...
Hi, I see a new option "PLUS: Add an advanced component" which gives me a parallel branches. I wanted to test it's execution, but I can't get it to work after first group is executed. How to activ...
Hello Atlassian Community, Camilo from the automation team here. We're excited to announce a significant enhancement to our email automation capabilities. As part of our ongoing efforts to p...
Hi team, I'm working with Confluence Cloud Automation, and I'm running into an issue when trying to move a page and its children based on a label. Here’s what I’ve set up: I manually add a l...
I'm trying to use Rovo to scale triage operations 24x7 using Jira automation. However, I'm running into a confusing problem, where despite instructions clearly asking Rovo to return a one-word r...
We’re excited to announce the rollout the first of a powerful set of new advanced automation features for Atlassian Cloud Premium and Enterprise customers. These enhancements are designed to help y...
Is it possible to have two Rovo components in a single Jira automation, so that I can reference both outputs when adding a comment to the work item? Right now, it looks like I can only insert {{a...
...rocedures. Create automation rules directly from Playbooks With this new enhancement, you can now quickly create new automation rules directly from the Playbook editor, streamlining your w...
Has anyone noticed in their environment a feature in automations called Advanced Components? There is only one component there called Branch at the same time, and if you include this component, t...
I am hitting a wall with this one. I'd like to replicate the exiting notify author of inactive pages template but instead of notifying authors of inactive pages, i want to notify owners of pages not ...
i'm attempting to create an automation that would add a specific responder team to an alert if a specific note is added. or have an alert rule in the incoming call integration that would add t...
We have about 15 monthly tasks that occur and I am trying to set up an automation to clone all 15 tasks every month. I see mentions in the documentation multiple issues can be cloned at once, but d...
In a Jira Work Management project, I noticed that the automation button shows itself in the top right corner of the project. I was hoping this was an indicator that maybe we would be able to t...
We work in a multi-team environment with lots of interdependencies. I'd like to have a field on a story/bug that has an up-to-date list of everyone who has a subtask remaining on the main...
Hi I am trying to set up an automation rule, where pages are labeled if they have not been viewed for 2 years or more. Is this possible? Maybe there is a way to include this as a smart.value...
Hello all, I'm trying to automate a process in Jira based on actions in GitHub. When a PR is approved in GitHub, I want that to automatically approve the associated Jira issue. The issue is designate...
...anually. Now i need automation rule to run like whenever i raise new ticket with some serial number it should link to respective existing task automatically. Thanks for the help.
We’re excited to announce the rollout the first of a powerful set of new advanced automation features for Atlassian Cloud Premium and Enterprise customers. These enhancements are designed to help y...
Copied to clipboard