Community resources
Community resources
Community resources
- Community
- Tag: automation
Tag: "automation"
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Hello everyone. I’m currently working on an automation that, if a work item has gone 3 days or more without comments and is in certain statuses, sends a Slack DM to the assignee requesting updates....
- Jira
- Question
- automation
- cloud
- jira
- jira-cloud
- slack
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I am trying to recreate the automation that updates the ticket status to open on a Zendesk ticket linked to a Jira work item when the work item is released/resolved. I've set up a web request automation...
- App Central
- Question
- automation
- cloud
- jira
- jira-cloud
- zendesk
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Hi Everyone, In Jira Service Management, what is the best approach (fields or automation) to capture affected customer details from Assets in these scenarios? A customer creates a request d...
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We are on Jira Cloud and have set up a very simple rule: When a ticket changes into status X, notify user A (defined via email address), within a single space only. However, User A gets notifie...
- Atlassian Automation
- Question
- automation
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Hello there! I’m Elena from Communardo Products. Over the past few weeks, I’ve been reflecting on how automation is shaping our day-to-day work with Atlassian tools. In conversations with c...
- App Central
- Article
- automation
- confluence
- jira
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...tyle criteria how teams manage validation in Jira workflows using tools like Smart Checklist and automation rules What is the acceptance criteria in Jira? Acceptance criteria are s...
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...prints Permission Enforcement All automation respects Jira’s native permission model: Only users with Manage Sprints on the project(s) permission can configure sprint automation...
- App Central
- Article
- automation
- sprint
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I have a requirement. When I receive an email in the Jira Inbox from "test@mail.com" with the subject containing the string : test successful for {ABC12345678} body contains : test succes...
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...roduct Discovery deviates from how standard Jira works, and can cause confusion with automation rules. Jira Product Discovery date fields can store dates in three different levels: a single date, a...
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Can anyone help me to create a manual automation rule. I want to create a linked issue in another space and set the right request type (work item type). I can create the issue but it doesn't seem t...
- Atlassian Automation
- Question
- automation
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...atabase Type field to show "SQL Server" and the Edition field to show "Enterprise" for easier reporting. Is there way to trigger an automation when a Field is updated in an Asset Record?
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I am helping a colleague who wants to copy comments from child issues up to parent issues whenever comments are added to child issues. I created an automation that triggers on Work I...
- Jira
- Question
- automation
- cloud
- jira
- jira-automation
- jira-cloud
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I have just been building a rule in Automation and notice some of the actions allow you to create things or integrate with Microsoft Azure Devops. Is there any documentation on what you can a...
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Hello! Have JSM for years for our IT Dept, The default (now "classic") automation was included so when a comment was made to the ticket, it would change the status to "Waiting for customer" if a s...
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...ffectively. Today, we have not one, but five, clever tricks we've found to help automate compliance processes and requirements, using a combination of ScriptRunner's advanced automation functions and C...
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I am trying to fetch email addresses of stakeholders field and use it to send email to them. However I could not find a way to do so.
- Atlassian Automation
- Question
- automation
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👋 later this week, with my colleague Bree, we'll kick off a new series of events showing how to build Forge apps. In the first episode, we'll present two topics: Forge automation a...
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I define a rule to auto log work when user change effort value. Step 1: Calculate the diffday difference when the developer actual effort field (customfield_19616) changes by subtracting the old v...
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...nly in the UX, and cannot be used elsewhere (e.g., JQL searches, work item export, automation rules, etc.) This is mostly the same for other space types. We want something a bit more reusable. &n...
- Atlassian Automation
- Article
- automation
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...bsp; I’ve created several automation rules (both manually and using the AI automation builder). The rules are: Enabled Have the correct project scope Created while logged in as a JSM admin H...
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I am trying to add change approver against services in Asset management. For this I have created a group and add user permission for Jira and asset. However it is not reflecting in change approvers f...
- Atlassian Automation
- Question
- automation
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We want to create and update Atlas Projects through JPD automation. Is there any plans to expand on automation to include this?
- Atlassian Automation
- Question
- automation
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Hi Community! Charlie here from the Atlassian Automation product team. We're working on making it easier to test & troubleshoot your automation flows, and we'd love to hear your feedback. I...
- Atlassian Automation
- Question
- automation
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...sers from closing an epic unless all child issues are closed. I tried taking help from ROVO AI but the automation does not work. Can you please help?
- Atlassian Automation
- Question
- automation
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Hi there community ✌🏼, I want an automation rule to fetch all linked issues and put them as a filtered and sorted list into a multi-line text field, when a new issue link is made or removed. I u...
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