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×In Jira, when you press the value of an asset custom field on the issue, a pop up should not appear. There is a security vulnerability because it can see asset schemas. This must be p...
Hello together, after updating to JSM 10.3.3 (latest LTS) the automations concerning custom asset fields were at first not working - after adding the "automation-user" to the viewing-role in every o...
We use JIRA and JSM. Our IDP is Entra ID and we have Atlassian Guard configured for SSO + SCIM for user and group provisioning. My question is how to use the synchronized user attributes in JIRA or ...
Hi, One of my customers have asked for a report on when tickets are logged (inside or outside of hours). They would like this reported on during our monthly calls. I have set a custom field, ...
I have an automation setup to copy the latest comment into a custom field. However, sometimes users are entering images into the comment. I do not want the image to be copied over to the custom field...
Hi Atlassian Community! I'm excited to share another handy Python script that simplifies some of your Jira Admin tasks. This time, I'm providing a script that crafts a comprehensive list of all cus...
Hi all, I would like to have our Assist Teams App setup to have the ability to create all our current request types. After getting it setup, I have no found that forms don't display and only ...
Standard Jira fields cover basic issue tracking, and every team has unique requirements that demand a more tailored approach. This is where custom fields come in—offering a way to captur...
I have 2 projects: 1 Service project (CSHP) 1 Product Discovery project (SIR) If someone submits an idea via portal, first automation automatically creates a new and linked idea ticket in the PD...
Atlassian (or anyone else who may know), JPD custom fields "Date" type fields do not create real date formatted fields as perhaps we all know (they are text and we know the reasoning behind ...
This seemed easier than it would seem - I assume I've just mixed up my syntax... Background: I have two custom asset fields in Jira. Person (customfield_10010) - This field references the ...
We have one department that gathers information in custom fields to share with the next department in the process. This second department has a second set of custom fields they need and some ov...
Managing user information within Jira can be inefficient, especially in large organizations where employee details frequently change. Jira’s native functionality lacks the ability to store and update...
I'm looking to run automation to replace a portion of my description with a custom field value What I'm after is something like this: There are certain fields we want people to update under certain...
Hello, I created an automation using a field for when an issue is created, the priority as low, critical, etc. there will be a field changed with days, as if it were an SLA, and the date fie...
During a Jira migration to a new Jira Data Center instance where issue keys remain the same as in the previous instance”I am attempting to associate preconditions, test sets, and test plans t...
Hey Jira Admins, I’m excited to share some fantastic news: My User Manager for Jira Cloud is officially here, and it’s ready to transform the way you manage your Jira environment! ...
Through our extensive experience working with large organizations and complex Jira instances, we've seen firsthand the challenges that come with managing custom fields in Jira. Creating and ...
Hello, So, i've been using Trello as a custom, easy to use CRM system for a couple of years now on a paid plan. I've been using Zapier to create Lead cards from facebook lead ads and have had i...
Hey everyone, We’re excited to announce that we will soon be rolling out filtering for the User Picker (multiple users) custom field in Jira. Related request: JRACLOUD-40963 This means...
To simplify customer experience, we're allowing multiple selections from two custom fields (that map to two separate attributes in an authorizing document object). After issue creation, I'd like to a...
Hi everyone, I'm trying to automate the calculation of the Risk Score field in Jira. The Risk Score is a numeric field, calculated by multiplying Probability and Impact, both of whic...
Hi, I recently noticed that the “Due Date” field is not available in the custom fields list. While I understand that this field cannot be customized, other standard fields appear as locked b...
My default field configuration shows these fields: Root cause analysis Root cause analysis and workaround What are these fields and where can I enable them? They are not present on the ...
I'm trying to create a Jira issue from a slack comment, I follow the create issue button, fill out 9 different fields that the UI does show me but then the ticket fails because it requires the "Team"...
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