Hi Everyone, In Jira Service Management, what is the best approach (fields or automation) to capture affected customer details from Assets in these scenarios? A customer creates a request directl...
As a Jira administrator, I was once asked a deceptively simple question by management: “Where is this field used?” The goal was reasonable: They wanted to analyze the instance, optimize performa...
TL;DR In regulated industries like finance, Jira lacks built-in, fine-grained control over who can view or edit sensitive custom field data (e.g., salaries, budgets). This cr...
In Jira, acceptance criteria describe the conditions a user story (or other issue types) must meet to be considered complete. Clear, testable criteria align the product owner, development team, teste...
The shift to the cloud is transforming how we work, but for government agencies and regulated industries, that shift comes with a unique set of challenges. You need the speed and innovation of the cl...
Hi, I am working on a company managed Jira cloud with full admin permissions. Currently I am trying to solve an automation issue for migrating values from the Product Discovery Space (PDS) to a sepa...
Preciso adicionar no formulário do Jira software um campo do tipo select com duas opções, esse formulário irá criar um ticket. Criei o campo mas não consigo incluir ele nos campos que podem ser util...
We have Jira Cloud. I am using in-browser script console. I have a script that runs with expected outcome as long as the issue key is hardcoded; which of course defeats the purpose. I...
I'm currently working on a backend integration that creates Jira issues using the Jira REST API v2, specifically the /rest/api/2/issue and /rest/api/2/issue/bulk endpoints. I'm able to successfu...
We are on Jira Cloud. OBJECTIVE: To retrieve the account id from the display names and update custom field. USE CASE: When a user mentions another user(s) in an email reply to a work ...
And how you can do the same with a little help from Custom Fields Every December, offices around the world reenact the same familiar ritual: a predictable pile of gifts, a predictable exchange of p...
Imagine standing in a daily stand-up and asking: “Why is this task still In Progress?” And instead of vague guesses, everyone can see “3d 06h in In Progress” right on the card. That’s precisely...
We are on Jira Cloud. I have automation rule that extracts the account id from the users mentioned in the comments and appends these users to the custom field. But this only works when the ...
Hi, I’m struggling with a Custom Field filter in Jira. We have "Personen" objects, which contain attributes like "Einsatzbereich" (which points to another object type) and "User" (which points to a ...
Hi Community, My use-case is: 1) There are 2 different workflows: Parent (Initiative - issuetype) WF and Child (Portfolio Epic - issuetype) WF. Parent issue and Child(ren) issue(s) is/are linked by...
Hi, I am setting up a team-managed project and I would like to have different lists that have different columns/(custom) fields depending on what I want to see. Say that I have three Work Type...
I want to add a dropdown with preset options to our Atlassian Projects view. (This is a question about Atlassian Home, NOT about the Atlassian Jira product.) We have separate workstreams, and when s...
Hey Community, We've all been there. You need to find out who changed the Story Points on a task last week, or why a critical bug was moved back to "To Do." You open the issue, click the "His...
We are using Jira and Jira Product Discovery with Released to share our roadmap with customers and allow them to vote for their favorite ideas. We successfully set it up with our Jira software pro...
Our team has a lot of custom fields and some that are named the same. As I understand each custom field has a unique ID that is mapped to the display name, and that's why we can name fields the same ...
Hi community and Atlassian Team, Does It possible, from my Ideas Board in my Discovery Project, to group my work Items by a Custom Field? I'm modelling in Jira Discovery my custom views of id...
How to add my custom url field to card on board view? Added it through Jira settings, added to default scheme and then added to fields available to edit. I already added it to the List view, but ca...
A small signal can change behavior. This micro badge shows “🌱 3 mg CO₂e saved” right in your issue view. You can use the same for other badges or calculate values. It’s intentionally heuris...
Hi everyone We're building a Forge app with a custom field using the jira:customFieldType module, and we're using Custom UI for the rendering. Our goal is to display the field value as a ta...
Hi there, I am hoping to get some assistance with the Assets objects field configuration. My goal is to filter asset objects in this custom field based on the Request Type of the JSM wo...
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