...anagement request forms Basic Jira field constraints Where it works best: Short-lived forms One-time deadlines Simple intake workflows Limitations: Rules don’t a...
...eeting pages where feature idea can apper 3. Using Smart Forms as a unified idea intake layer (all channels) Q: How can we collect ideas consistently from customers, support, and internal teams? M...
Hi team, How can I reference a public users email address which is an automatic mandatory field in forms when the user doesn't have a Jira account, in an automation? When public user s...
At the SF/Bay Area RovoCon today I was chatting with an admin who was chagrined that despite her very carefully designed forms, her users continued to submit requests to JSM via email. W...
...f some kind to report how many tickets have the escalation form attached. We have multiple other forms that can be attached to tickets so just searching for any ticket with an attached form will not w...
...lso screenshots for support. Is there any workaround to make the default value visible in the Jira Form? 'Create' Screen: Forms screen:
Hello Everyone , I recently came across a requirement that I believe many of you may have encountered as well. While Atlassian’s documentation is comprehensive and well maintained, I wanted to share...
...pproval?" You spend more time chasing information than actually doing the work. The JSM Solution: Forms. Build dynamic, beautiful forms directly inside the ticket. Conditional Logic: If t...
We are considering utilizing the Forms feature to capture input/feedback from non-Jira users. There are only 2 level of access for forms. Jira users or completely public. i.e. anyone with the link c...
Hi Power Users! We’re excited to share a sneak peek of our upcoming Advanced Conditional Logic feature for JSM Forms. Check out this short demo video to see early designs in action: W...
Is it possible to keep a form always open so that I don’t have to reopen it each time? I have already enabled this setting: Keep this form open for editing. I’ve added a form to a request ty...
Hello, I'm using the new public forms and running into some issues since it doesn't give you the ability to map the submitters email to a custom field and instead adds it to a comment on the issue i...
...rom the project access completely. Not to worry, I thought, I can use forms instead. On the documentation from Atlassian there are three access levels: Limited access: Only people with p...
How can I add a parent to the issues created? From the rule I have created wouldn't help with dropdown of epic(parent) to list all the issues under it in timeline. How can I improve the rule to actua...
Hi, Is it possible to add more rows to a table as a customer if the table is in a form? Often the table is static, which impairs functionality. Example: I got a table with 2 rows. I fi...
...elected sections or pages. Mapping individual fields to new issues is possible, but it quickly becomes messy and hard to maintain, especially with complex forms. What I’m looking for is a way to: Let t...
This project has 2 forms, both set as publicly accessible. My expectation here is when creating a rule using "Form Submitted", when I select the dropdown I should see the 2 forms listed, but "No o...
Dear Community , I'm reaching out , to see if you are as me unable to add attachements on Forms when using a android mobile phone ? It seems to me this might have a big impact r...
How to increase the width of the Jira Forms? Or make it reflow according the the width of the browser window?
Hi Guys, Has anyone noticed fields getting unlinked on Jira forms without explanation? This is like the 4th time I'm witnessing this; I create a form and months later, most of the fields gets u...
Hello, I have created a form inside my jira software project. I would like to share this form with a customer who has no account or access to our jira. When I try to test (logged out, incognito tab)...
I have a JSM form with multiple fields for a user to complete. In one of the fields I want to show them an example of an answer that includes an image. Is it possible to embed images in a form?
...he custom portal but don't allow our customers to edit it. Only the organization of the work issue may view their organizations forms.
...here an add-on like Smart Forms for Jira can fill in the gaps. Why Hidden Fields? Hidden fields allow you to: Pass internal metadata without asking users Trigger Jira a...
We have a group of agents, external to us, that always end up using the "Create" button at the top of the screen instead of the purpose built submission form. This causes gaps in our data and bypasse...
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