ページを回復してください。

Question

Martin Runge · Answer

Hi @tsuyoshi.nakamura, Welcome to the Atlassian community! I would first check whether the page is really gone or just failing to render, because that screen covers both. * If it was deleted, it is still in the space trash. I would open Space settings > Content > Trash, and restore it from there. * If it is not in the trash, the content is probably intact and only the view breaks. While logged in, open https://.atlassian.net/wiki/api/v2/pages/?body-format=storage in a browser tab. If JSON comes back with your content, nothing is lost. Then I would open the page in the editor rather than view mode, or restore the last working version from Page history. A broken app macro or a very large table is the usual cause. Worth a quick test in an incognito window too, since a browser extension can produce exactly this generic error. The error code itself is only readable by Atlassian, so I would open a ticket at support.atlassian.com together with the exact time, your timezone, and the page URL. Those logs expire quickly. Servus, Martin

Tomislav Tobijas · Answer

Hi @tsuyoshi.nakamura ,

This is a pretty generic message. Can you describe what you're trying to access (and how)? 👀

Also, if there are other users on the instance, are they seeing the same thing? Can they open the page you're trying to access?

If the issue persists and you're on a paid plan, I suggest reaching out to Atlassian Support and sharing these details. 🎟️

Cheers,

Tobi