Wont let me upgrade my account

Question

Im trying to upgrade my trello account and it just says ´trello refused to connect´and wont let me upgrade.

Anyone have any ideas?

Arkadiusz Wroblewski · Answer

Hello Archie,

Also remember you can do that only in Browser and not through App..

Best,

Arek🤠

Tomislav Tobijas · Answer

Hey @Archie Lewis ,

So you're trying to get/start Trello Standard or Premium? 👀 Have you tried it via those official websites or via https://trello.com/w/<workspace-id>/billing?

You could try using a different browser or incognito mode to see if you'll be able to upgrade it from there, but if not, you can use the following channel: Atlassian Support: Pricing, Billing & Licensing 🎟️

Select Quotes and Plan Changes > Change cloud plan and fill in the details below to submit a ticket.

Cheers,

Tobi