Atlassian Community

Hi, I am trying to delete my whole Atlassian Account because I do not need any Atlassian services and I keep getting this message: You can't delete your account Your account can't be deleted because: * User is last billing admin of a transaction account that has one or more active entitlements. All I did was sign up for a…

So I signed in to atlassian with Google and it just made my account for me, and when I went to Passwords and I try to put a manual password, it requires me to put my previous password but I don't have a previous password because Google just signed in for me so how do I input a password so my account has one and I won't…

I signed up for Atlassian/Loom to try it, and now, two weeks later, want to delete my account. I'm getting this message: "User is last billing admin of a transaction account that has one or more active entitlements." I don't have any running subscriptions I know of, and I can't submit a support ticket. This is by far the…

I’m running a micro-niche site around a popular multiplayer modded game, where we release fan-made versions and updates. I wanted to know if Trello is scalable enough to plan version updates, patch notes, and user suggestions for an active game modding community? Has anyone here used Trello boards with public sharing for…

Hi, I am trying to retrieve all custom field ids, names, field types, associated project names, associated issue types but not from the environment but from the database. ok so in customfield table in the tables provided by jira, ID, name I can understand but for project & issuetype names and field types are giving "?"…

Hi, I know that filed id is_10008 but I want to know the filed name in JIRA SD. so i can know this.

Hello, I'm trying to setup an automation that needs to leverage a custom field, using the syntax {{destinationIssue.customField}}. You can see an example below of where I'd like to use it. My question, how do I get the custom field ID for a field I created in Product Discovery? I know how to do it in normal JIRA, but…

My company mandates 90 date expiration to service account credentials. So I am checking if I can set an expiry to Oauth credential under a Service Account?

Hi everyone! I managed to connect to the Jira MCP from a Copilot Studio agent. My question now is for the community: I'd love to hear your thoughts on what you see as the main use cases and added value of this MCP. When I first started trying to connect it, my idea was that the agent would later serve as a way for users at…

I’d like to create several customfields where users can enter a duration, for example in minutes, hours, days, From what I’ve found, Jira only supports this type of input for certain built-in fields available when creating an issue. Is there any way to achieve the same functionality with custom fields? I’ve tried using…

Getting Error: An unexpected server error occurred. Please try again later. While updating my candidate profile.

Hi, We have a company managed project so my only option is to use Automation. I am trying to roll up story points from all child stories and tasks to the parent epic. We use only one level of heirarchy i.e. parent to story or a task. Story or task will not have further breakdown. Also, if child story or task have change in…

Hi, I kow the automation to sum up the story points of all issues of an epic and write them into the story point field of the epic. The problen is that I do not want to sum up all story points. I wont to exclude the story points of the issues that are rejected. Do I need to add this to the "Lookup issues":…

We want to implement an automation to sum up story points to epic level. So the trigger could be when the field story points is changed or when the field epic link is updated. In this case, the total of story points on epic level should be updated. So far so good, BUT: what if I move an issue from one epic to the other?…

Remember the April 9th Champions Slack Insider asking whether Rovo could be tricked by malicious files? Well...the Champions Slack gave us a reason for a follow-up. @Josh Steckler kicked things off by sharing a report from a security vendor demonstrating a scenario in which Rovo could potentially be manipulated through…

I have a single workspace with one board. I have invited several guests but they are not able to make new cards on the board. Previously when I used Trello all guests were able to do this. Have anything changed? In the plan discription it says that with the standard version you are able to have unlimited collaborators.…

Hello, When I create a project, there is a toggle that allows me to make the project private. And then once the project is created, there is little gray lock icon overlay on the emoji of the project. There seems to be no way to toggle the privacy of an existing project. If I click the "Share" button at the top right of the…

I’m in the middle of a server-to-cloud migration, and honestly, it’s been a marathon 😅. Between testing pipelines, permissions, and data mapping, it’s easy to lose focus. Curious how others here manage short breaks to reset without losing momentum. Personally, I step away for a few minutes, check something light like this…

Hi Atlassian Community, Until a few days ago, when we pasted a Jira ticket link into a Slack thread, we could select “Sync with thread”. Today, that option is gone and we only see “Summarise.” We rely on this feature so business users can reply directly in Slack without needing to use Jira, while the full conversation and…

Hello community! We are using Confluence to store all our team's guidelines, including SEO requirements, site architecture, and content briefs. As the space grows, it's becoming a bit hard to keep everything structured. What templates or space structures do you find most effective for managing web development and marketing…

Could you please let us know when will jira maintanance will complete

Hi, I created 2 projects. I made it disable too. I tried to delete them, but i could not. From project setting i could not see the option of deleting them. Instead I see archive, and i archived it. for learning sake i was trying. Also i wanted to create backlog, user stories, and task how? Thanks Madhav

Hello community! Does anyone know the current data storage location for Loom content? I've heard that Loom might offer data residency in Germany next year 2026. Can anyone confirm or share more details? Thank you in advance!

Here is the scenario: All spaces in Jira are private and can not be searched by folks not assigned to the space authentication group. All spaces are company-managed. We control permissions by assigning the Authentication group to the team member role. The update permission scheme then uses the team role for permissions.…

when we created users in Microsoft Entra id ,automatically in jira that user status as not invited and moving the user to local directory in authentication policy and showing in audit log that Atlassian internal system.

I request you guys to help me in cancelling the pending transaction from captcha to Google Wallet 

hello i have a question, does the standard plan include being able to add more than 10 members to a board? it does not specify on the page

I can't enter the space I was invited to. I receive an email, accept the invitation, enter the code that arrives in the email, but the space still does not appear even though I accept the invitation and am added to the space by my team manager.

Hey all! I recently ran a session called "Find and use AI agents with Rovo" and got some great questions. I've pulled them out and am sharing them, and the answers below, in case folks find them useful. Curious what other questions y'all have about Rovo Agents! Drop them in the comments :D Also check out the Public Classes…

I've recently created a new Trello account (with employment at a new company) and for some reason, I'm not seeing an activity log on my cards. There's no way to make notations/comments on the cards, or have them track with team member name/date. I've been unable to find a setting (account or workspace) that would bring…