Opsgenie

I have recently integrated opsgenie to Jira integration to get the tickets for alerts in opsgenie. But the issue is there is a lot of noise since there are same alerts again and again and similarly t...

• duplicate
• jira
• opsgenie

When we originally tried out OpsGenie a few months ago there was an icon in the lower right part of the screen that allows us to open a chat window with support. We just got our license and I've been...

• chat
• opsgenie

Hey, I have configured the JIRA and Opsgenie integration. But when it tries to create an issue it returns a 400 from JIRA, any ideas? Could not send [createIssue] action to JiraServiceDesk [JiraServ...

• integration
• jira
• jira-service-desk
• opsgenie

Hi,    Is there any solution to make Opsgenie send a full report about On-call statistics?  I have managed to send the sum of the reported hours, but we need a detailed report for p...

• opsgenie

For sending custom fields to JIRA we need to use OEC, I don't want to use OEC. So I want to create a JIRA ticket from my logging platform Azure (which is sending alert to Opsgenie)but at the same ti...

• opsgenie

I have the Opsgenie to Jira Service Desk integration configured and working to where when an alert is created in Opsgenie, it will create a ticket in JSD.   The last piece of this I need to wo...

• jira-service-desk-cloud
• opsgenie

Is it possible in Opsgenie to make global notification rules? That is to force workflow for every user (first sms, few minutes after voice call etc.)

• opsgenie

Hi ,  I have Zendesk integrated with OpsGenie. When a critical issue is created in Zendesk, Alert is been triggered. This works like a charm .  What I want to do is, when L1 agent trigger...

• opsgenie

This may be a simple answer but every time I try to make a API alert call i get the following error(below). Im pretty sure the JSON syntax is correct as I run it on JSONLint.com and see no errors &n...

• opsgenie

Using powershell to create an alert in OpsGenie via the API, and I keep getting "The remote server returned an error: (422) Unprocessable Entity" This only happens when I attempt to use the tags o...

• opsgenie

We have numerous teams that are set up in OpsGenie, but have a use case for severe issues where we'd like to create a single alert and notify ALL those teams at once based on their on-call schedule. ...

• opsgenie

We would like Opsgenie to create Jira Issues.  However, in our Jira configuration we use the term 'project' to be synonymous to 'team'.  So each team has a Jira 'project'.  Our On Call...

• opsgenie

Is it possible to configure a schedule (rotation) that does not overlap with another schedule in terms of who is on-call? What we're trying to achieve is a schedule (rotation) for help-desk duties ...

• opsgenie

I've set up some custom searches in the Alerts view. I recently decided to add a parameter to each search, but when I tried to resave the saved search, it insisted that I provide a new name for the s...

• opsgenie

As of now as soon as a ticket is created it notifes me in opsgenie but what i want is that one a ticket is set to In Progress and has a Jira priority of Sev 1 it should then send the notification to ...

• opsgenie

Hi there, we're currently using PagerDuty but I've started to look over the fence on Opsgenie.  It looks feature rich but I can't find any resources on time based alert grouping.  It's a...

• opsgenie

My Logstash using file input which mean its stream the file log. Everytime i added the new one (new log) it sent to the elastic index but it wont triggered the opsgenie to create an alert. but when i...

• logstash
• opsgenie

Hi there,  I have 2 questions to ask regarding GrafanaV2 integration: 1. Is it possible to get included in the alert chart image (snapshot) to be parsed? If so, how can I get it? According t...

• grafana
• image
• opsgenie
• tag

Hi Is there any opsgenie icons we can call? something like slack :fire: ? or we have to push UTF-8 characters if we need something like this   Thanks in advance for the help Daniel

• opsgenie

Hello,  Is there a way to edit opsgenie alert looks, when you send it to people. In my case, the email notification has too many unnecessary fields. Is there a way to change that? Thanks,&nb...

• opsgenie

I'm evaluating Opsgenie for our incident management department, and i really like it. There is just one thing that might be a show stopper and that is the ability to integrate it with our self-writte...

• opsgenie

....TeamRecipient; import com.ifountain.opsgenie.client.swagger.model.UserRecipient; import com.ifountain.opsgenie.client.OpsGenieClient; import com.ifountain.opsgenie.client.swagger.ApiException; public...

• opsgenie

Can I preview image that comes with grafana alert on incident window (in extra properties)?

• grafana
• image
• opsgenie

Hello, In our environment, we received alerts into opsgenie and create incidents manually. Using alert deduplication it's possible to have single alerts with multiple counts.   Is it possible...

• opsgenie

I'm using Grafana 6.5.2 and I'd like to map each configured alert in Grafana to a priority in Opsgenie. Is this even possible with the Free plan?  I see the Priority configuration in the Integr...

• grafana
• opsgenie