Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,293,413
Community Members
 
Community Events
165
Community Groups

Why can't I save changes to a custom search?

Edited
Esther Strom Community Leader Jan 27, 2020

I've set up some custom searches in the Alerts view. I recently decided to add a parameter to each search, but when I tried to resave the saved search, it insisted that I provide a new name for the search and created a second saved search. I tried just entering the existing search name, but it won't let me do that; says that search already exists. So now I have to delete all of my existing saved searches and recreate them with the new params.

Is there not a way to save query changes to an existing search? It's kind of a pain to have to do this for a dozen or more saved searches...

1 answer

0 votes
Emirhan Atlassian Team Jan 28, 2020

Hey @Esther Strom , 

 

Thank you for reaching out to Opsgenie Community. 

Unfortunately, being able to edit saved-searches is not an option at present. On the other hand, good news are, there is going to be some improvements regarding saved searches in the future. In addition to above, we already have an open feature request related with your issue. 

 

What I could do for you is adding your account name into the ticket and raise the count of waiting customers for this ability. How does that sound to you? 

 

Sincerely, 

Emirhan from Opsgenie

Esther Strom Community Leader Jan 28, 2020

Well, at least it's acknowledged that this is a shortcoming. Yes, please add my name to the ticket.

Will OpsGenie tickets ever be added to the jira.atlassian.com site so we can track and vote on them ourselves?

Hello,

I'd like for our account to be added to the ticket also, please.

Thanks,

-Jerry

Like Emirhan likes this
Emirhan Atlassian Team Feb 13, 2020

@Esther Strom , 

 

Unfortunately, Opsgenie's tickets are not publicly exposed to jira.atlassian.com where you can track and vote. Could you please share your account name in Opsgenie so I can add your company name under it? 

 

@Jerry Gluck Of course, I would be happy to do that! Could you also share your account name in Opsgenie? 

 

Let me know if anything else is needed, would be happy to assist!

Hi, the account is Associated Press. Thanks.

Esther Strom Community Leader Feb 13, 2020

We are pizzahut1.

Hi. Please also add skywalker (Opsgenie EU) to the list. Would be great to easily change/adjust existing custom searches directly.

I would also like our account to be added to the list, account name: providencehealthplans

@Emirhan is this feature coming anytime soon? Please also add compass-tech to your upvote list for being able to edit saved opsgenie searches. Our use cases are in the Incidents view/list. Thanks!

Indeed, it would be nice to see some movement towards adding this feature!

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Jira Service Management

Jira Service Management Documentation Opportunities

Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...

171 views 0 4
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you