Sending priority from Grafana

[Arthur Kerpician]

I'm using Grafana 6.5.2 and I'd like to map each configured alert in Grafana to a priority in Opsgenie. Is this even possible with the Free plan? 

I see the Priority configuration in the Integration screen, but I don't understand how the {{priority}} field is parsed from the request sent by Grafana.

Thank you!

[Kate Clavet · Accepted solution]

Hi there @Arthur Kerpician yes this is because you are on the free plan. This functionality is only available for Standard and Enterprise. Hope that helps! 

Best,

Kate 

[Arthur Kerpician]

Thank you for the reply, Kate

[borysov_oleksandr]

@Arthur Kerpician How do you setup priority in grafana alerts?

[Arthur Kerpician]

You need the advanced integration feature, available in Standard or Enterprise plans, as @Kate Clavet mentioned. From the docs, I think the priority is parsed from the message itself (https://docs.opsgenie.com/docs/priority-field).

[borysov_oleksandr]

Thank you!
@Kate Clavet Can opgenie grafana integration use tags in notifications? https://grafana.com/docs/grafana/latest/alerting/notifications/#alert-rule-tags 

[Kate Clavet]

@borysov_oleksandr Yes, the integration can use tags in notifications :)

[borysov_oleksandr]

Thank you, there is a problem with their documentation. I read only the end part)

[Kate Clavet]

Hi @borysov_oleksandr yes, for sure it is confusing! :) 

[borysov_oleksandr]

@Kate Clavet 

Can you help me understand how I can use tags from grafana in opsgenie (I cant find examples in docs). When I add key=value in grafana alert I can't see it in opsgenie alerts.

Grafana v6.3.5

[Kate Clavet]

Hi there @borysov_oleksandr where in Grafana are you adding the key values? Can you give me a bit more information please? Thanks! 

[borysov_oleksandr]

Hi! It was very fresh feature and as I understand not released yet, only on master branch https://github.com/grafana/grafana/pull/20810 (opsgenie support pointed me to that issue when we try to resolve my question with tags).

[borysov_oleksandr]

Grafana 6.6 has just released and tags works good with opsgenie!