Global notification

[andrea]

Is it possible in Opsgenie to make global notification rules? That is to force workflow for every user (first sms, few minutes after voice call etc.)

[Nick H · Accepted solution]

Hi Andrea, 

Yes! The best way to do this is with Central Notification Templates: https://docs.opsgenie.com/docs/central-notification-templates

CNTs provide the ability to define shared notification settings that are managed from a single place, and can be assigned to user(s) account roles. They standardize notification rules and can be configured to notify via sms first, voice a few minutes after, etc.

Let us know if you have any additional questions or issues around this!

Best,

[andrea]

Thank you!