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Global notification

andrea February 25, 2020

Is it possible in Opsgenie to make global notification rules? That is to force workflow for every user (first sms, few minutes after voice call etc.)

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Nick H
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 26, 2020

Hi Andrea, 

Yes! The best way to do this is with Central Notification Templates: https://docs.opsgenie.com/docs/central-notification-templates

CNTs provide the ability to define shared notification settings that are managed from a single place, and can be assigned to user(s) account roles. They standardize notification rules and can be configured to notify via sms first, voice a few minutes after, etc.

Let us know if you have any additional questions or issues around this!

Best,

andrea February 27, 2020

Thank you!

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