Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Create single incident and associate similar alerts to it.

Deleted user January 6, 2020


In our environment, we received alerts into opsgenie and create incidents manually. Using alert deduplication it's possible to have single alerts with multiple counts.


Is it possible to to have an auto incident create and all the alerts associated to be added automatically? 

I am new to Opsgenie and please guide.




1 answer

1 accepted

0 votes
Answer accepted
Mark Campbell-Vincent
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 6, 2020

Hi @[deleted]-


Great question. You can use Incident rules to accomplish this. This is configured under a team's Services. In the incident rule, you can configure a filter that will allow an incident to be created, and aggregate similar alerts if the specified conditions match.   


Deleted user January 6, 2020

Thank you and I'll try to implement it.

serge calderara
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
May 27, 2021

dear @Mark Campbell-Vincent , I have quite similar case where I need to create automatically an incident in opsgenie when the Alert count is for instance > #3.

I could not find the way to filter on COUNT in incident rules.

How can I do this ?


Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events