Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

How to only allow Jira tickets with Sev 1 to alert opsgenie and ignore others

Jason Goldberg
Jason Goldberg
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
January 21, 2020

As of now as soon as a ticket is created it notifes me in opsgenie but what i want is that one a ticket is set to In Progress and has a Jira priority of Sev 1 it should then send the notification to opsgenie

Answer
Watch
Like # people like this
999 views

1 answer

1 accepted

0 votes
Answer accepted
Jason Goldberg
Jason Goldberg
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
January 21, 2020

I was able to get the filters to work. Seems the status has to be in all caps. No idea why but it works.

Screen Shot 2020-01-21 at 7.36.50 PM.png

View More Comments
Kate Clavet
Kate Clavet
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 24, 2020

Glad you got it to work! Thanks for sharing your experience, I'll pass this feedback along :) 

Like
Reply

Suggest an answer

Log in or Sign up to answer
Opsgenie
Opsgenie
TAGS
AUG Leaders

Atlassian Community Events

    See all events