Currently we are creating alerts in Opsgenie from New relic and these alerts must be created in JSM and we already have this in place. Now what we need is to have an option to customize the data in t...

• cloud
• opsgenie

We have integrated new relic with opsgenie and Can we customize summary & description in the alert created in opsgenie, I don't see the customization option on the integration page.

• cloud
• opsgenie

I couldn't find how to file a bug for Opsgenie, so I'll try this instead. When you have dark mode enabled on the website and click the "?" button in the top right corner, the "contact support", "vie...

• bug
• cloud
• opsgenie

Hi! I'd like to use Opsgenie as my incident management tool but I need to personalize some features: Depending on the type of incident, I need to use different templates (this is easy), so that whe...

• cloud
• opsgenie

Hi,   I've configured a CloudWatch integration so that CloudWatch alarms are delivered to OpsGenie. I have a CloudWatch alarm sending alarm events to SNS topic and I've configured OpsGeni...

• cloudwatch
• heartbeat
• opsgenie

If I set some json values on my azure alerts in the data.alertContent.properties block how can I access them from opsgenie? It looks like they are just ignored, even the docs page has them set but t...

• azure
• cloud
• opsgenie

We've had some issues with alerts from Grafana integrations going missing in OpsGenie due to unintended alert de-duplication. There are issues with the OpsGenie-Grafana integration for a setup with m...

• opsgenie
• grafana

Hi,   I'm trying to define a new "delay" policy that would delay until the next morning my alerts that have a tag that contains the "test" string. I created the policy as shown in the picture...

• cloud
• opsgenie

Hi all.  I have elasticsearch alerting and it works fine but I can't add OPSGenie webhook as it doesn't work at moment.  Any other idea to connect them both?  I am using elastic wat...

• opsgenie

Hi folks,  I've recently started a new job with a small company in IT. I've been put in charge of revamping the incident management process. We currently use Jira Service Desk cloud and I'm eva...

• opsgenie

i just want to undersatand how does this work any help please

• opsgenie

We have integrated MS teams in opsgenie and it will send alerts to channels when alerts fire. The problem is I have rules set on the alerts which depending on certain conditions alerts can be held, ...

• cloud
• ms-teams
• opsgenie

Hi Guys, I was trying to install OEC on my local servers (CentOS 6.10).  I ran the following command (suggested by Installation page): sudo rpm -i opsgenie-oec-1.1.1.rhel6.x86_64.rpm and ...

• cloud
• opsgenie

Good day to everyone. I have an Email integration that applies Tags to an alert. However, those Tags don't seem to be applied by the Jira integration. Instead, all I see is fromOG. In my Jira inte...

• cloud
• opsgenie

Hi all, Does anyone know how to (or if there is an improvement request in Atlassian) change the look and feel for opsgenie?   Since it is a unique website that is tied to the other Atlassian pr...

• opsgenie

Hi, I want to integrate Standalone Oracle PCRF with Opsgenie. Is there any open source tool to integrate Oracle PCRF with Opsgenie for logs analytics and alerting? Any help is appreciable. ...

• cloud
• opsgenie

My organization is adopting Opsgenie Incidents for alerting and reporting and while we are overall very satisfied with the Incidents as a feature (particularly the included postmortems), we would lik...

• cloud
• incident
• opsgenie

Hi So i've been looking into using the incident management of opsgenie and slack. I have tried using the integration but based on the current documentation that was updated 5 months ago, the integ...

• opsgenie
• slack

Hello, I am wondering if it's possible to grant Confluence access to users through Atlassian's API.  I have a Python script that creates users. I am able to get ticket information and connect...

• api
• confluence-administration
• jira
• rest-api

HI Guys, we have a twice a day notification that sends out a weather forecast to our field workers. Is there a way to 1) auto close the notification after it has been sent and  2) not to escal...

• cloud
• opsgenie

We've used OpsGenie for a few infrastructure teams for a couple of years but are now expanding it to development teams.  It's worked well for us to use priorities as a general guideline of how a...

• cloud
• opsgenie

Dears, Functionality of the integration Jira Service Management to Opsgenie isn't working correctly. When an issue is closed and resolved in Jira Service Management, the alert in Opsgenie does ...

• jira-service-management
• opsgenie

Hi,  I've set up an integration between Opsgenie and Jira Service Management which works fine. Our process is that alerts are created in Opsgenie, where after a corresponding issue is created i...

• cloud
• link
• opsgenie

I'm working with two separate teams with separate opsgenie schedules and I would like to be in each schedule but not being on call the double of time that the others that are in a single team, anyone...

• cloud
• opsgenie

i want to desactivate  trial account knowing that i 'dont have an administrator account 

• cloud
• jira
• opsgenie