Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Alert email template

Olga Videc Community Leader Jan 13, 2020


Is there a way to edit opsgenie alert looks, when you send it to people.

In my case, the email notification has too many unnecessary fields.

Is there a way to change that?


BR, Olga

1 answer

1 accepted

0 votes
Answer accepted
Samir Atlassian Team Jan 13, 2020

Hi @Olga Videc - it's not possible to customize what Opsgenie alert notifications will include. However, we do have a feature request for this which I can add you to.


You can however, create email notification templates for incidents (incidents only available on enterprise plan) - where you can customize what the email notifications sent to stakeholders for incidents will look like, but this isn't currently possible with alert notifications.

Olga Videc Community Leader Jan 14, 2020

Hello @Samir 

Thanks for the info.

BR, Olga

Hello @Samir what is the status of this new feature? can you also add me to the list? we also want it to support html tags so the look and feel of the email is more meaningful to our operators and it can also support our company logo.  Thanks!

Samir Atlassian Team Aug 12, 2021

Hi @Edmundo Rangel - this feature request is currently in the backlog. We don't have an ETA on if/when it will be implemented. I have added you to the feature request!

Hi Samir, I know that this feature request is in backlog now. Could you pls add me as well to the list of watchers. Thanks.

Samir Atlassian Team Sep 23, 2021

Sure @Sravan Softility , I will add you to the feature request as well!

Can someone send me the link to the issue in the backlog so that I can track it?

Suggest an answer

Log in or Sign up to answer

Atlassian Community Events