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Alert email template

Olga Videc Community Leader Jan 13, 2020


Is there a way to edit opsgenie alert looks, when you send it to people.

In my case, the email notification has too many unnecessary fields.

Is there a way to change that?


BR, Olga

1 answer

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Answer accepted
Samir Atlassian Team Jan 13, 2020

Hi @Olga Videc - it's not possible to customize what Opsgenie alert notifications will include. However, we do have a feature request for this which I can add you to.


You can however, create email notification templates for incidents (incidents only available on enterprise plan) - where you can customize what the email notifications sent to stakeholders for incidents will look like, but this isn't currently possible with alert notifications.

Olga Videc Community Leader Jan 14, 2020

Hello @Samir 

Thanks for the info.

BR, Olga

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