Alert email template

[Olga Videc]

Hello, 

Is there a way to edit opsgenie alert looks, when you send it to people.

In my case, the email notification has too many unnecessary fields.

Is there a way to change that?

Thanks, 

BR, Olga

[Samir · Accepted solution]

Hi @Olga Videc - it's not possible to customize what Opsgenie alert notifications will include. However, we do have a feature request for this which I can add you to.

You can however, create email notification templates for incidents (incidents only available on enterprise plan) - where you can customize what the email notifications sent to stakeholders for incidents will look like, but this isn't currently possible with alert notifications.

[Olga Videc]

Hello @Samir 

Thanks for the info.

BR, Olga

[Edmundo Rangel]

Hello @Samir what is the status of this new feature? can you also add me to the list? we also want it to support html tags so the look and feel of the email is more meaningful to our operators and it can also support our company logo.  Thanks!

[Samir]

Hi @Edmundo Rangel - this feature request is currently in the backlog. We don't have an ETA on if/when it will be implemented. I have added you to the feature request!

[Sravan Softility]

Hi Samir, I know that this feature request is in backlog now. Could you pls add me as well to the list of watchers. Thanks.

[Samir]

Sure @Sravan Softility , I will add you to the feature request as well!

[Jeff Guthrie]

Can someone send me the link to the issue in the backlog so that I can track it?

[Weixing Xu]

Any update?

[Martin Boehme]

Hasn't been implemented three years later, it seems :(

[Martin Boehme]

@Samir Could you please add the link to the feature request here?