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Alert email template

Olga_Videc Community Leader Jan 13, 2020


Is there a way to edit opsgenie alert looks, when you send it to people.

In my case, the email notification has too many unnecessary fields.

Is there a way to change that?


BR, Olga

1 answer

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Answer accepted
Samir Kafel Atlassian Team Jan 13, 2020

Hi @Olga_Videc - it's not possible to customize what Opsgenie alert notifications will include. However, we do have a feature request for this which I can add you to.


You can however, create email notification templates for incidents (incidents only available on enterprise plan) - where you can customize what the email notifications sent to stakeholders for incidents will look like, but this isn't currently possible with alert notifications.

Olga_Videc Community Leader Jan 14, 2020

Hello @Samir Kafel 

Thanks for the info.

BR, Olga

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