Hi I´m Trying to get the my teams schedule from the API with my Teams Geniekey and get´s an error "Api key is not authorized to access the schedule" as reply I´m able to get who is on ca...
Hi there, I am running prometheus community in k8s using helm, and have my alert rules and alertmanager files as values I pass to helm during upgrade. As such, I am having difficulty using the...
Hi Team, We have integrated Opsgenie with JSM project and configured alerts & Incidents from Opsgenie to JSM and JSM to Opsgenie but after creating the issue in the JSM project, i am not getting...
We have noticed this error intermittently when trying to view our polices and schedules. When this error does occur, would the alert process still work?
I was getting an invalid value for the key. My bad! Please ignore this! I'm trying to create an alert using the Java SDK. I've followed the guide for setting the API key, trying all so...
We're looking for a report that could be automated and sent to our accounts email address on a certain date each month displaying the days engineers have spent "on call" for the last 30 days. Is ther...
Hello! I'm currently trying to integrate logz io and opsgenie to work together. Followed your instructions here https://support.atlassian.com/opsgenie/docs/integrate-opsgenie-with-logzio/ . ...
Hey, we are using Incoming call routing and it's working great, except once in a while we get spam/telemarketers calling - creating alert waking up oncall personnel in the middle of the night - NOT C...
My OS is MIUI Global 11.0.12. I have tried every configuration possible. This is my current configuration:
I have an Advanced email integration. I want one alert to be created per email conversation. Replies should be added to the alert as Notes. In the "Create Alert" section I'm setting the Alias to the...
When a splunk alert fires, Opsgenie action is triggered and an alert is created in Opsgenie. I would like a second splunk alert to close the previously open alert in Opsgenie when it fires. Ho...
Bonjour je cherche un logiciel d’astreinte automatique pour notre service médical. ‘’j’aurai besoin de savoir combien cela coûte et plus d’information que le process. marine&nbs...
Is there a way to select a Team in Alert using Jira Service Management integration and custom field in original service request? I can configure a separate web hook for each team but it l...
We are currently trying to set up OpsGenie as part of our Major Incident process and it has been quite easy to set up so far.. however, I seem to be stuck when trying to add a stake holder as its tel...
I want to search the alerts where there are no notes or notes field is blank. Can someone please help me in this.
Hi, I am trying to create an alert in Opsgenie using Logz.io integration I am not able to set custom "alias" in order to reduce alert duplication. Is there a way to set custom alias in Logzio? &nb...
One of the things I'm able to do in PagerDuty is to edit rotations, and to define an effective date for that edit, so that if, for example, I want to add a user to the rotation, but have that additio...
Hi, We're trying to get very basic holiday management implemented with Opsgenie. Before Opsgenie (on a spreadsheet) we had multiple schedules where we cycle through team members. If a team member i...
What happens to the existing Alert in Slack when I acknowledge or resolve that alert in the OpsGenie console? Do you have a wiki explaining the complete bi-directional workflow?
Hi everyone! I have a New Relic integration in my OpsGenie that works pretty well, with working tags incoming from New Relic. I would like to parse the value of a single tag from my notification cha...
Hi All, I am trying to create an Opsgenie -> Jira integration via terraform and i was wondering if it is possible to configure these automation rules with terraform as it's shown on the console. I...
Hi Team, Has anyone used AI/ML Engine alongside OpsGenie to compare the alerts with past alerts and then leverage RPA tools to automate actions based on past findings e.g. Everytime w...
Is there a way to enforce tagging an alert when the oncall person closes it? We are gathering metrics for actionable and non-actionable alerts and asking teams to tag alerts as such while closing. It...
Hi Community We are using OpsGenie as our on-call tool, for distributing alerts from our monitoring systems to our on-call-personel. We don't send everything, as that would create quite a load on o...
Hi, Whenever I try to Add Incident Timeline, I get error 40301. What should I change in the API Key's permission to allow Add Incident Timeline? Attached are the URL, Header, Body, Response...
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April 3, 2024 4:41 AM PDT |