Community resources
Community resources
Community resources
- Community
- Products
- Jira Service Management
- Articles
Jira Service Management
-
In today's ever-changing business environment, efficient workflow automation is sometimes the competitive advantage for organizations striving to deliver exceptional service. Integrating Jira Servi...
-
Hello Community! 👋 For those who joined us in New York City, Munich, or London for Team Tour: High Velocity, the Jira Service Management team really enjoyed being able to meet you in person and shar...
-
Hello Community! 👋 We are working on improving agent efficiency in Jira Service Management. We are conducting research to better understand your needs when it comes to working on issues and we w...
-
Summary As Opsgenie is being consolidated into Jira Service Management there are some steps you need to take to ensure a complete migration to JSM Operations from Opsgenie. If this is not completed...
-
...d.public.comment".internal}} "equals" true or false For example: Some tips In order to automatically add the comment as a project role (in this example I used the "JSM &a...
-
Hi Community, What do we want to achieve? Sometimes, there is a need to share JSM tickets within the organization. In our use-case, customers have the possibility to report dangerous situ...
-
Hi community friends, Have you or anyone at your organization ever struggled with setting up a service desk, especially with building a service catalog to support your customers or employe...
-
Hey Community 👋 We're thrilled to announce the introduction of natural language in the Jira Cloud Automation rule builder powered by Atlassian Intelligence ! Creating automation rules is a gre...
-
Concept Relates To Application Type Jira Service Management Deployment Type Jira Cloud What is shown? A customer portal and an example request form created...
-
Hello, Atlassian Community! As we continue to unlock the power of Atlassian Intelligence in Jira Service Management, we’re exploring ways to help operations teams better detect, prevent, and resolv...
-
Concept Relates To Application Type Jira Service Management Deployment Type Jira Cloud, Jira Server, Jira Data Center What is shown? An issue in Jira Servi...
-
In a previous post we explored the default behavior of the Organizations field in Jira Service Management. We uncovered how agents inadvertently share requests with entire organizations when manually...
-
We're excited to announce the release of a new feature to easily insert a list of Jira issues directly into descriptions and comments, allowing for seamless cross-referencing within your pro...
-
Concept Relates To Application Type Jira Work Management, Jira Software, Jira Service Management, Jira Core Deployment Type Jira Cloud, Jira Server, Jira Data Cent...
-
Hey Atlassian Community! 👋 I’m @Prithwish Basu , and I’m a Senior Product Manager here on the Jira Service Management team at Atlassian. I’m excited to meet everyone here in the community—...
-
Hi everyone, We're focusing on enhancing the navigation experience in Jira to make finding and progressing with your work effortless. If you’re keen on helping us improve this experience, we’d love...
-
Concept Relates To Application Type Jira Service Management Deployment Type Jira Cloud, Jira Server, Jira Data Center What is shown? A defaul...
-
In this tutorial we showcase how you can create a Jira Service Management widget for your external website so that customers can quickly create requests. The key to having this feature enabled is to ...
-
We’re back with another webinar for Jira Service Management! Join the webinar on March 27 at 11 am PT to learn why businesses choose Premium and Enterprise editions to help them confidently scale and...
-
Dive into the future of ITSM with Atlassian at Europe’s premier event, SITS - The Service Desk & IT Support Show, happening 17-18 April in the heart of London, UK. Get ready to be part of the ITS...
-
...he ability to block public links from within Confluence. These controls are both at the space and instance level. To understand more, follow Learn about preventing public links. Policies can also now b...
-
I’m excited to share that Asset reporting for Jira Service Management Premium and Enterprise is now generally available! The rollout is in process and you should notice it in your instance soon. As...
-
Hi All. So this is a little late I am aware but due to a few things, it has taken me some time to get all the things sorted. ACE Solent had two events in January. Our own mini Jan slam if you will. O...
-
G’day Atlassian Community! Are you working with both Jira Service Management and Jira Software Data Center? We would love to gain a better understanding of your cross-product workflow...
-
Hi Community, After gaining expertise in Jira Service Management and obtaining certification, I wrote an article offering best practices from my point of view and valuable tips to assist Jira/JSM a...
Related collections
Atlassian Community Events
- FAQ
- Community Guidelines
- About
- Privacy policy
- Notice at Collection
- Terms of use
- © 2024 Atlassian