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Sushant Koshy
Atlassian Team
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Senior Product Manager
Leading initiatives on JSM Help Center
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Announcing Lighthouse Program for AI-powered "Suggestions" in Jira Service Management
Article
Posted February 4, 2025
Hello 👋, I am the Product Manager in Jira Service Manage...
Article
Commented August 19, 2024
Hey folks, answers to some of the questions asked here:...
Article
Commented July 31, 2024
- This feature is only available on JSM Cloud.
Article
Commented July 29, 2024
- This feature is now generally available. If you are in...
Article
Commented July 29, 2024
- Thanks for trying out this feature. We want to clarif...
Article
Commented July 22, 2024
- Thank you for your feedback. We are working on a capa...
Article
Commented July 22, 2024
- Excited to see what you have built. Glad you find it va...
Article
Commented July 16, 2024
Re: Restrict some Service Agents so that they can only us...
Question
Answered July 10, 2024
thank you for that feedback. We understand that there is...
Article
Commented July 8, 2024
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