Atlassian Automation

Hello! Could you please help to create a rule which will copy due date field from end date field? I have created two rules: 1. Changing due date when the issue is created. It works. The timel...

• Question
• automation

I have two scrum boards in the same project.  ‘Grp-EngLeads’ has the permission to  Manage Sprints. This is a project-wide setting, but people in that group are only able to manage one of t...

• Question
• permission

Hi all, we set up a Structure that uses Automation (because Automation can sync issues managed by Plan (former Portfolio)). Now I would like to have in addition issues without any link to be added as...

• Question
• addon-com.almworks.jira.structure

Hi everyone, we have a automation that create 3 Subtasks. (dtp, grafik and video). We need a comment on the dtp sub task when the grafik subtask is transition to done. I try several things but it ...

• Question
• automation

I am trying to have a rule wherein if the ticket isn't in the correct status when the pull request is created, a comment is added addressing the pull request creator to transition the ticket in corre...

• Question
• automation
• cloud

Hello, I am looking for help using Automation for JIRA to copy the author from the last ticket comment into a custom (user Picker) field, when a ticket is commented on. As shown below in the screen...

• Question
• automation
• jira-service-desk-server
• jira-service-management
• jira-service-management-server

Hey Hi, I want to automate this particular scenario. 1] Only the User Stories and Bug's is transited to particular Column (In review) from other columns (To Do, In Progress, Blocked and Done) it ...

• Question
• automation

I have a custom field that displays a list of client codes.  This field is a multi-select field.  Using JIRA automation, I want to take each selected client code for that issue and insert t...

• Question
• automation
• label

Hello we have a rule setup that sends out an email notification anytime a User modifies the Original Estimate field on a ticket while it's in an active Sprint. The problem with this setup is that th...

• Question
• automation
• email
• estimate
• notification
• time-tracking

Hi,  I am making a notification using this tool Automation for Jira - Server. I'd like the notification to not be sent if the person attaching selects 'Add to Issue Only, as below.  &...

• Question
• automation
• jira-service-desk
• jira-service-desk-server
• jira-service-management
• jira-service-management-server

I'd like to receive an email when tickets are added to an epic. What's the best way to set this up? I have the following:   When: Issue created Parent is not empty Then: Send email  

• Question
• automation

I'm using an automation job to search for issues that are overdue and send reminder emails to the assignee. What I want to do now is send a similar email on Mondays with a list of issues that are du...

• Question
• automation
• jira-cloud

Hello, I cannot enable the Send MS Teams Message action because Automation tells me the webhook URL is not OK. The webhook URL looks like this https://COMPANY.webhook.office.com/webhookb2/XXXX...

• Question
• automation
• cloud

The user captures a issue called "Customer repayment", there is a field called “ID magento” (unique and unrepeatable), and other data customer fields like name, lastname, telephone number. When the u...

• Question
• automation
• cloud

Hi all   I've replaced a labels field with an Insight multi picker field, but I'd really like to backfill the new field with the contents of the old automatically. Now, the automation for Jira...

• Question
• automation
• cloud
• server

Hi,  I am looking at moving a ticket created in the SD portal to another project and emailing the requester the new  ticket number so they can access the ticket in the new project.  ...

• Question
• automation

The task successfully changes from TO DO to IN PROGRESS but assignee fails with this message: "Unknown fields set during transition. Field may not be on transition screen. Fields ignored -Assignee...

• Question
• automation

I know there is functionality on Jira Cloud but not on Server, so is there another way to do this?

• Question
• automation
• bitbucket
• jira-server

Hi, I am trying to write an Jira Project Automation that sends a webrequest.  If I get a response code that is NOT 200 I would like to send another webrequest to another url. I am trying to u...

• Question
• automation
• cloud

I have seen the tutorial to sync a value across issues for a specific field change.  Is there a way to have a single automation rule when trying to keep issues in sync for many different fields,...

• Question
• automation

I have an automation rule which runs when an issue is linked and tries to copies the field values from the linked issue over to the source issue. It seems to run fine and issue keys seem to match wha...

• Question
• automation

i need to send email to project users i try {{issue.project.users.emailaddress}} this value but in logs - "Could not send email, the 'To' address field is empty. If you have referenced a field i...

• Question
• automation
• jira
• jira-server

Hi there!   Is it possible to block duplication of subtasks within the parent issue when changing its status backward / forward? Please have a look at the below;   When: Issue Transit...

• Question
• automation

Situation: We use Jira Cloud, and the Service Desk for internet ticketing. When a user creates a ticket, three knowledge base articles are suggested. More often than not, these are overlooked by t...

• Question
• automation
• cloud
• jira-service-desk
• knowledge-base
• smart-value
• +1 more tag...

I am trying to create a rule that searches another project and links any issues found in that search to the trigger issue. Also doing similar rules that pulls matching field data from one project an...

• Question
• automation