Providing great service isn’t just about responding to requests—it’s about doing it on time and meeting expectations. That’s where Service-Level Agreements (SLAs) come in. They help teams define resp...
Tracking time isn’t just about measuring team productivity—it’s also essential for accurate client billing. That’s why Planyway now lets you mark time entries as billable or non-billable, making invo...
I am trying to pull a report for the field of "AMS Tracking time" on a weekly basis. I only want to run it for one project with the main issue and the "Open" child issues.
Jira, a powerful tool used by agile teams to manage projects and track tasks, comes with built-in features for time tracking. However, the default time tracking functionality might not always meet th...
Hey Trello users, We’re excited to share some great updates about time tracking in Trello using Planyway! If you’ve been looking for an efficient way to manage your time directly within Trello card...
In the competitive landscape of service-based industries, every minute counts. Whether you’re a software development agency, a consulting firm, or a marketing team, accurately tracking billable and n...
Service Level Agreements (SLAs) play a crucial role in ensuring timely and efficient service delivery. In today's fast-paced business environment, tracking SLA response times accurately can significa...
Hello, I have an automation rule set up to copy the value from the original estimate time tracking field in jira to a custom field "original estimate (copy)" whenever it is changed. This works fine....
SLA performance tracking has become even smarter. Now, you can dive deeper into your team's productivity by analyzing SLA metrics based on Jira fields or custom criteria. Whether it’s priority, sever...
Hello, everybody. Is there, any way to set a predefined text in the description field in the standard Time tracker to display to everyone? Many thanks :) Jan
Hello everyone! Just following up on our previous post about the new on-demand feature for Viewtracker – Analytics for Confluence Data Center! If you missed it, there’s still time to get involved...
Hello Atlassian Community! 🌟 We are thrilled to announce that My User Manager for Jira is now available for Jira Cloud! 🎉 Our app brings a host of new features designed to enhance your user manag...
New year, new habits: Mastering time tracking in Jira January flew by so quickly. Getting back into the groove after the Holidays and kicking off new initiatives and plans for the year took longer t...
Logging time is one of those tasks that sounds simple in theory: document your workday, do it daily, and you’re all set. Yet, for many Jira users, it doesn’t become second nature so easily. Instead, ...
This week’s Report of the Week spotlights a powerful time tracking visualization designed to monitor project progress and assess estimation accuracy for unreleased versions. What Does the Repo...
We all know time tracking can feel like a pain; trust me, I’ve been there! So, if your team is feeling frustrated or if you’ve outgrown Jira’s native time tracking, we’ve got some good news that mak...
Time tracking in software development often stirs mixed feelings. For many, it’s synonymous with tedious timesheets and micromanagement. But with the right tools and mindset, time tracking transforms...
Hi, I just checked some stuff around reports in our system and noticed, that BurnUpCharts looked odd. So I have some questions: 1. I think this is more of a"Bug": If I want to get a BurnUpChart usi...
Task management can be a burden. Without proper structure, and accurate tools designed to assist you with monitoring the progress and summarizing the results, it can turn into a never-ending cycle of...
Dear Support Team, I’m reaching out to report an issue with the Time Tracker app in Trello that is affecting some of our team members. While the app works perfectly for me, one of my collea...
Hello there! We’re excited to introduce a new on-demand feature for Viewtracker – Analytics for Confluence Data Center: the ability to track the average time spent on content in Confluence 9. Th...
Hi Everyone, I need some help. I'm trying to get the "Time Tracking" field to display in a report or a filtered issue navigation search. I don't understand why I'm unable to add it since it's...
Jira provides a wealth of reporting options to track your project progress. One of the many helpful reports is the "Average Time in Status" report. This report offers teams a clear understanding of h...
Tracking and managing logged time is an essential part of project management, whether you're tracking billable hours, analyzing team productivity, or ensuring your project stays on budget. If you're ...
The market for time trackers in Jira is constantly evolving, just like the needs of its users. But sometimes the needs of the user and the needs of their solution provider don’t necessarily align. De...
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