To answer the question "What does success look like in Jira?", you need goals you can actually measure. A strong Key Performance Indicator (KPI) transforms abstract goals into concrete values. For ...
The key to true efficiency isn't just tracking how long things take (duration); it's tracking how they move (transitions). If you aren't analyzing rework, your velocity is likely hiding substantial w...
You know the drill: a ticket comes in via the Jira Service Management (JSM) portal, your team works their magic, and the issue is resolved. But for your client, the story often has a missing chapter....
Below — the five pillars we found extremely helpful. And yes, they’re simple. But simple things are often hardest to implement consistently. 1. Define the real purpose — and be honest Before aski...
Progress feels slow, even when the velocity is high. That's a common Jira problem. Velocity reports don't show hidden bottlenecks. To see the real issues, you need to ''analyze'' your Cycle ...
Imagine standing in a daily stand-up and asking: “Why is this task still In Progress?” And instead of vague guesses, everyone can see “3d 06h in In Progress” right on the card. That’s precisely...
In today’s cost-conscious environment, organizations need full visibility into how employee time translates into financial impact. For software teams, IT departments, and service organizations, disti...
Introduction Accurate tracking of billable hours is crucial for maximising profitability in service-oriented organisations. Unfortunately, Jira does not provide all the additional functionality t...
If you’ve ever tried to analyze how much time your team spends on tasks in Jira Cloud, you probably know the pain: exporting issues to CSV, juggling spreadsheets, endless manual sums, and formulas th...
Jira is a powerful project management and issue tracking tool used by teams to plan, track, and manage work. One of its key features is the ability to log work, which helps teams monitor time spent o...
It all started with a rumour. Apparently, I’d been spotted at past Atlassian Team events — before I’d ever even attended one. 👀 In photos from previous Team gatherings, Claire and the HeroCoders t...
The clock is ticking: Why SLA Management matters Imagine this scenario: a client sends a critical request, and your team has only four hours to respond, according to the Service Level Agreement (SL...
Hi all, I need some information related to Tempo API Migration. what kind of data generally we get here and where do we save that data while doing the migration. Any leads or ideas, gonna hel...
Hey Atlassian Community! We've just launched TaskFlow for Jira on the Marketplace and need experienced Jira users to put it through its paces. If you've ever felt the productivity → burnout → recove...
Accurate tracking of project costs is a crucial part of effective project management. Jira, being one of the most popular tools for agile teams, can be extended with powerful apps that allow you to ...
Hi Atlassian Community! 👋 I’m excited to share a small but powerful automation improvement we recently implemented to enhance sprint logging calculations within Jira. This method ensures that time ...
Leading a team in Jira goes beyond simply distributing work and establishing due dates. It demands precise documentation of every working hour, an essential requirement for compensation processing an...
Currently when using time tracking in JIRA, it automatically calculates the Time remaining when entering a value in the the 'Time spent' when logging hours on a subtask. This is not something we wan...
Time tracking seems simple — log hours, invoice clients, move on. But for agencies, the small mistakes add up fast: projects go over budget, people get burned out, and profits vanish. Her...
Q4 is the toughest quarter of the year, and preparation feels like it's under more pressure. Teams juggle many tasks in Q4, such as closing out projects, meeting annual goals, preparing quarterly bus...
💸 Want to know how much your Jira projects really cost — in both time and money? Managers, team leads, and stakeholders often ask this question. If you face it regularly, it’s time to choose the rig...
🚀 Yes Exciting updates — Our new JIRA Timesheet! But before we go there: ⏱️ Why do we still need Timesheets in 2025? Many teams say: “We don’t need timesheets — we trust our people.”...
Heading to Barcelona for Team '25 Europe? Claire and Danny from our Marketing & Partnerships team will be there to share the latest features for Clockwork, Checklists, and our new Portfoli...
Managing projects inside Jira often means switching between multiple apps or spreadsheets to cover all needs — from time tracking and budgeting to invoicing and reporting. This fragmentation not only...
Managing time in Jira is easy — but managing rates in Jira? That’s where most agencies and service companies hit a wall. Teams need to understand not only how much time was spent, but also what tha...
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