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Hi everyone,
we have a automation that create 3 Subtasks. (dtp, grafik and video).
We need a comment on the dtp sub task when the grafik subtask is transition to done.
I try several things but it doesnt work and the audit log told me every time :
NO ACTIONS PERFORMED
"I try several things but it doesnt work" gives us nothing to work with.
All I can tell you is "use an automation or scripting app to do it"
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Ok, so this automation rule says:
When a "CDN Grafik" issue is transitioned to done, if its parent issue has at least one subtask of type "CDN DTP", then add a comment to the parent issue
"no actions performed" means that the "if" conditions in there are not being met.
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