This article discusses how to effectively access and manipulate JSON data using smart values and JSON functions in Atlassian Automation Cloud. Whether you are working with data from an "Incoming webh...
Hi! I guess, that's easy, but I'm out of options to resolve myself. I have a rule which should send a comment tagging for example an issue reporter. I'm using this [~accountId:{{user field name....
Hi, following situation: In an automation in issue A i need the statusname of a linked issue There are potentially more link issues Correct issue is linked via type "Communication" and lin...
Hi! I used smart values to list all attachments in ticket: {{#issue.attachment}}"id":"{{id}}","filename":"{{filename}}"{{^last}},{{/}}{{/}} and this is working perfect. Now I created...
Hello everyone ! I have created an Automation rule that sets the OriginalEstimate of a task as the sum of the OriginalEstimates of its subtasks. I am trying to change it or add a new rule to do the...
Managing tasks effectively in Jira is essential for teams aiming for high efficiency. However, default assignment workflows can sometimes lead to inefficiencies—tasks might not reach the right teams,...
You can access the Audit log feed to track activities related to the Marketplace application installed in Jira cloud. RSS Feed: https://your-instance.atlassian.net/rest/...
Hey all, I'm trying to work with the {{now.diff(issue.created).hours}}, and as you can see in the picuters below, tickets i opened that are for sure more then hour old for some reason getting t...
We weren't aware that setting a issue as "Done" was not the same as "Resolving the issue". Now, we're trying to get some reports and some of them are dependent on the date the issue was finished. "L...
Hi team, I have a form attached to a request type on a Jira service project. In the automation of the request type, I read the form answer via smart value syntax. The below JSON is used in...
Hello everyone, I'm looking to create a Jira automation, that will allow my users to shift start/due dates of parent tickets by "x" amount of day, and all child tickets linked to that parent...
What I want A rule creating a new Sub-task when a Fix version is added to a Bug / Story (disregarding existing Fix versions in the Bug / Story), and the Sub-task should "inherit" the newly added Fix...
Hello, Is there a possibility to create a filter based on part of a string dinamically? We have a list of Epics spread across projects with the format of: <customer name>- <team> &...
Hi, I am trying to write an automation where 1. The trigger is "Issue linked" and it is automatic trigger not manual 2. The automation should search the linked issues and scan through ...
Hi All, i try to use the following expression in a JQL condition of my automation: {{issue.summary.match(".*("Verification of correctness by Legal").*")}} I receive the fol...
Hi Community, Introduction: New assets objects are to be created through automation. Each object has a unique whitelist ID. Before a new assets object can be created, the next free whiteli...
Is some special handling required when porocessing dates in jira ? I'm trying to set the date with {{now.plusDays(issue.customfield_10317)}} - the date shows up in the field just fine, but when...
Hi, in my automation, I loop through the comments of an issue using the smart value {{issue.comments.distinct}}. I want to edit the current comment. What do I put into Comment s...
Hi all, The text in the image results in the value from the first term for the first listed item being repeated for every other item down the entire list. So, if the first item was created 47d...
Hello, I am struggling all day to find a way to create such an automation: I would like to make it possible for users to manually trigger an automation from epic and to clone all the chil...
I have a custom field of type Select List (multiple choices) - this is called Program Impact. Whenever this is updated, I want to update a short text field (called PI Abbr) with a string which ...
Hi, I need to use a smart value within another smart value and do not get the correct syntax. In my case I want to get values from attached forms. As I do not know how many forms are at...
Hi Experts. I need the exact match search for labels in JIRA automation using smart value. The following expression was used in the adding a comment action and it returns none while my JIRA i...
I want to create an automation that adds label(s) when another field is updated. For example, when an asset custom field (can select one or more values) is modified, I want to set the Labels fie...
I have a Custom field which is a Select List MulitChoice. The field is called "IanTestSelectListMultiChoice". The multiple field values can each be categorized as CatA, CatB, CatC a...
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