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From Runs to Steps: What Jira Automation’s New Usage Model Really Changes for Admins
Automation has become one of the most important parts of Jira and Jira Service Management administration. For years, many of us designed rules mainly around a simple question: Does the automation work? With Atlassian’s move from automation runs to automation steps, there is now another question we need to ask: How much…
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Export your Automation audit log data as CSV
You may have noticed we've shipped a new export experience for Automation audit logs, making it easier to analyse, report on, and archive your automation activity. What's New You can now export your Automation audit log data as a CSV file directly from the audit log view, available at the global, project, and individual…
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Send a Slack message with an @mention using Web Request
My colleague asked me about this article: * Mention someone directly in Slack via Jira Automation Wherein @Daniel Eads provides a Python script to connect to the Slack API and for every user in the Slack workspace, obtain their User ID and then write a Jira User Property for each user with that ID. Which... is cool. But…
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Automation concepts – Increment a Date While Skipping Holidays
Estimated time to read: 12 minutes TL; DR: When incrementing a date by business days, we may want to skip any holidays / non-working days. You could use an external service endpoint to do so. Or...let's build a rule to help solve it! What problem are we solving? When a team uses date fields such as Due Date, they may want…
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📣 Unlock Advanced Workflow Orchestration With These New Enhancements
We’re excited to announce the rollout the first of a powerful set of new advanced automation features for Atlassian Cloud Premium and Enterprise customers. These enhancements are designed to help you orchestrate end-to-end workflows across teams and products, moving beyond single-task automation to true business process…
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Automation concepts – Using Created Variables as Numbers
Estimated time to read: 10 minutes After repeatedly re-discovering what works (or does not) for text-to-number conversion in rules, I decided to pause and fully exercise the documented functions which could be used with a created variable as a number. This article describes the results of my testing and findings as of the…
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Conditional logic in JSON for Jira Automation Rules
The goal of this article is to showcase how to do IF/Else branching with variables, and then use said variables in JSON for advanced editing. The problem: I got a ticket recently to setup an automation rule that would allow one work item to edit another linked work item. Pretty simple, shouldn't take too long. But as is…
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Automation concepts -- Dynamic searches within a list
Estimated time to read: 10 minutes TL;DR: Many issues and their fields are lists of things. Sometimes we need to find specific items within a list. Knowing ways to find them saves rule-writers effort, time, and frustration. There are built-in rule features to help search or filter lists, yet those have limitations.…
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Introducing a New Automation Action - Add Web Link to Work Item 🔗
Hey Atlassian Community, I’m Raine from the Automation team, and I’m here to announce a new action to kick off 2026! As your toolkit grows, managing all of your web resources can be a real challenge, and as a result, many of you have asked us for the ability to add web links to your automation rules. Previously, you could…
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Introducing Create with Rovo for Automation
👋 Hi Community! Sophia from the Automation team here with something we’re excited to announce! Say hello to Create with Rovo - a faster way to build automation without starting from a blank canvas. Some of our regular Automation users might remember this feature, which we've been improving over the past months. Just…
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Automation "Edit page" action now available in Confluence and Jira
Hi Community! We’ve heard your feedback - editing Confluence pages through automation has been one of your top requests. We’re excited to announce the new “Edit page” action, now available in Confluence, Jira, and Jira Service Management! If you're using this new action, make sure to check out support for rich text…
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Using Advanced Form Fields to Trigger Automations in Jira
Recently, I encountered a requirement to automate tasks based on field data from advanced forms in Jira without relying on the "Forms submitted" trigger. While Atlassian provides documentation on accessing smart values for forms and form fields, I found it challenging to obtain the necessary form UUIDs. This article is…
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Let's automate project creation using Jira Automation!
One of the coolest tools integrated with Jira Cloud is the Jira Automation. More and more users create all kinds of automation rules, but most do not realize how powerful and functional these rules can be. In this article, I will introduce you to some features you may not be aware of. Use case scenario Let's automate one…
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Request input from users when a Manual rule is triggered
Hi Atlassian Community! Just a quick update to inform you of another change to how Manual rules work in Jira Cloud. With this latest addition, we're giving admins more control and customization options for manual rules. This is in addition to the changes we announced earlier this month: Manual trigger rules are moving.…
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What would make it easier for you to create and manage Automation rules?
Hi everyone, @Michael Fedulov and I are Product Managers working with the Atlassian Automation team, and we'd love to hear how you're finding the experience of creating and managing Automation rules - how you find this today, any pain points you've found, and what improvements you'd like to see. If you're keen to chat with…
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You can now automate your workflows with Atlassian Teams!
Hey Automation Community 👋 Happy to announce that you can now use Atlassian Teams natively in automation rules to keep your workflows scalable and accurate. Gone are the days of using workarounds such as hardcoding your `teamId`. What's new? Easily route issues and assign work to the right team with: New automation actions…
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75+ more smart values are now discoverable in Automation
Hey Automation Community! 👋 We’ve made another improvement to the Smart Values panel: you can use 75+ more Jira and Confluence smart values directly from the panel. Some of these smart values were already available, but weren’t visible or easy to discover when building rules. That meant users often had to know the exact…
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Automation is now available in Rovo Studio, with a new, unified AI building experience
Hey community 👋 We're excited to announce that the new, unified AI building experience for Automation is now available in Rovo Studio! Here's everything you need to know to get started. 📢 The new Studio experience will be rolling out to all organisations over the coming weeks. Get started now, or it will be activated…
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[Complete]: Deprecation of Old Email Action in Favor of Enhanced Email Customization
Hello Atlassian Community, Camilo from the automation team here. We're excited to announce a significant enhancement to our email automation capabilities. As part of our ongoing efforts to provide you with the best tools for your automation needs, we're introducing a new, more powerful email action that'll replace the…
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Track automation changes in the [Admin] audit log
What's going on, Community? Scott from Automation here with another update! Organization admins can now get better visibility and traceability for automation flows. We’ve added new events to the audit log at admin.atlassian.com, so you can see exactly when and how automation flows are changing across your organization.…
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We've enabled rich text editing in the 'Publish new page in Confluence' action
Hi Community! Mehak from Automation Platform here, announcing that we have enabled rich text formatting to a few of our automation actions. These actions include: * Publish new page in Confluence * Edit page * Add comment to page This means you can now format your work with rich text elements, including: * Headings *…
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⚡️Introducing the Use Rovo action in Automations
Hey Automations Community 👋 We’re very excited to announce the release of a brand new Use Rovo AI action in Automations. This is now available in Automations everywhere - Studio, Jira, JSM and Confluence. What is the Use Rovo action? This is a simple self-contained AI action that allows you to use AI in your automation to…
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Attachments now supported for customized emails in Automation!
Hi Atlassian Community! Building on our Enhanced email customization capabilities available in Automation, we’re excited to announce that you can now add attachments to customized emails that are sent using Automation. This capability will be available when using the Send customized email action as part of your Jira…
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📣 Introducing Branch with Conditions for Atlassian Automation
Modern teams don’t work in straight lines. An incident can be Sev-1 for one customer and low priority for another. A feature might be ready for engineering but blocked on design. Yet most automations still behave like assembly lines: every item goes through the same steps, in the same order, no matter what’s actually…
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Jira [Automation] is Turing-Complete
As somebody who dropped-out of college, as well failing the one class in C I took (and barely passing Pascal?), I don't quite understand what "Turing Complete" means, but I can 100% attest to the conclusion that:So, if complex Jira automations feel like programs, it is because they literally are. Anyways, this is not a…