Atlassian Automation

...ou orchestrate end-to-end workflows across teams and products, moving beyond single-task automation to true business process automation. Why this matters : Eliminate manual workarounds: No m...

• Article
• automation
• cloud-automation
• confluence-cloud
• jira-automation
• jira-cloud
• +3 more tags...

Hi Community! Mehak from Automation Platform here, announcing that we have enabled rich text formatting to a few of our automation actions. These actions include: Publish new page in Confluence...

• Article
• automation

Update May 30, 2025 In January 2025, we shared that all automation rules using an incoming webhook trigger will begin to be routed through a more secure endpoint. As of May 30, 2025, the legacy inc...

• Article
• automation

I am trying to trigger some actions (email or Slack msg) when someone updates the rank of a certain set of work items.  The condition I am currently using is: Trigger: When work item updated ...

• Question
• automation

I have a user that is requesting to enter a distribution list in the request participants field in JSM or Jira and have that get all the users within that DL to add to the Request Participants field ...

• Question
• automation

Over the next few weeks, some AI features [click.e.atlassian.com] will be activated in your Atlassian Cloud Standard subscription or trial at no extra cost as part of our first phase of roll out...

• Question
• automation

Hello, I have a question that is probably simple, but I can not figure it out and would appreciate the help of the Atlassian community.  It is on a JSM project. When a work item is created: ...

• Question
• automation
• jira-cloud
• jira-service-management

Scenario- we have multiple components & each component has its own JIRA project. When a project is started, it will have tickets under these components.  Currently I have MANUALLY to add la...

• Question
• automation

Hi, I am trying to display a field from Jira in the timeline view in Jira product discovery. The use case for this is, that I want to display in the JPD timeline view, when the last update on a lin...

• Question
• automation
• custom-fields
• jira
• jira-product-discovery
• jpd

We have Stories with Description and Acceptance Criteria. We would like AI like Jira - Writing assistant to leverage the Description and Acceptance Criteria and create Release Notes. We would like to...

• Question
• automation

How can I automate a scenario were a ServiceDesk Plus ticket is created either request or incident that is assigned to a group is then created as an issue in Jira?

• Question
• automation

In audit trail, I am seeing this message: As there is no work item present, cannot get the value of the field: assignee, reporter Successfully sent email with message id: abae8df0-270b-4f24-...

• Question
• automation

Hello Atlassian Community, Camilo from the automation team here. We're excited to announce a significant enhancement to our email automation capabilities. As part of our ongoing efforts to provid...

• Article
• automation

Hi team, I'm working with Confluence Cloud Automation, and I'm running into an issue when trying to move a page and its children based on a label. Here’s what I’ve set up: I manually add a label...

• Question
• automation

i'm attempting to create an automation that would add a specific responder team to an alert if a specific note is added.  or have an alert rule in the incoming call integration that would add t...

• Question
• automation
• incoming
• jiraservicemanagement
• jsm

We have about 15 monthly tasks that occur and I am trying to set up an automation to clone all 15 tasks every month. I see mentions in the documentation multiple issues can be cloned at once, but don...

• Question
• automation

In a Jira Work Management project, I noticed that the automation button shows itself in the top right corner of the project. I was hoping this was an indicator that maybe we would be able to trigger ...

• Question
• automation
• cloud

I cannot add the related item to "Related Work" of the Version This is the error message:  Failed to submit link to DD. Remote link rejected <Sorry I have to remove the image> &...

• Question
• release
• release-management
• version

I'm using Jira cloud and have 2 projects with some linked work items. Both projects have the same settings with the same permissions.   I have an automation rule to synchronize status between...

• Question
• automation

Hi, We have setup a project where all issues/work once delivered to the customer will have a warranty days clock started and everyday this field needs to be updated with the increase in number of da...

• Question
• automation

When i change the status of an Epic from "Backlog" to "Genehmigt" I want the Tasks and Sub-Tasks to also change from Backlog to Genehmigt.   Sadly Jira automation doesnt detect Sub-Tasks in my...

• Question
• automation

How do I setup the automation for  where when first use story status change any status   same is updated on feature and epic level  and when the last user story  status is&nb...

• Question
• automation

Hello, I am trying to setup an automation in confluence that will trigger manually. This automation will be used on the following page structure: Parent 1 Child 1 Child 2 etc. Parent 2 C...

• Question
• automation

I have a drop down list In Progress At risk Complete   If the at risk option is selected can the font colour be changed to red?

• Question
• automation

I have synced the GH repo and Jira Board, but the branching and PR actions do not change the status of my issues on Jira. How can I implement this?

• Question
• automation
• cloud

Create a rule when an version/release is created then assign specific users as approvers

• Question
• automation

Is there a way to automate this?   When a specific Confluence page is edited and the changes published --> then have it automatically create a PDF of the page and send the pdf via ema...

• Question
• automation
• confluence-cloud

Hi - I'm trying to access the Commerce REST API so I can retrieve my Invoice and centralize my SaaS billing data in a BI solution.    The API is not accessible via a Forge and O...

• Question
• api
• automation
• cloud
• invoice
• rest-api