Hello Automation Community 👋  I'm cross-posting this new feature from the Jira Community as Automation powers the new capability and will be of interest to you all, both in terms of how ...

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• automation

  Over the next few weeks, we'll be rolling out a new Atlassian Automation enhancement across all products and editions, designed to increase the reliability of your rules. Automatio...

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• administration
• automation
• cloud-automation
• confluence-administration
• confluence-cloud
• +3 more tags...

Update Mar 7, 2025 We’ve added a new feature to Atlassian Automation to help you easily identify rules that were recently triggered through a legacy incoming webhook. For existing rules with incomi...

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• automation

Hello, We have a form where users can rent assets. I want to automate the process so that when a user requests an asset (an issue is created), the status of the selected assets changes to "requested...

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• automation

Hey, What I'm trying to do is create an automation that does the following:  Upon being triggered by a ticket being closed, checks to see if there are any fix versions attached to the tick...

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• automation
• cloud
• jira
• jira-cloud

Hi, I'm looking to create an automation that automatically aggregates quantitative scores based on the tickets that are linked to it. For example: ticket 1 has a custom field called "Aggregate Sco...

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• automation

Hello everyone,  This is the first time I am using the Send Web Request action in an Automation.  I am struggling to fins decent documentation on using this action, for non developers.&nbs...

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• automation
• send-web-request

Outlook上で受信したメールを、Jiraの課題に自動的に組み込むことはできますか？ 例えば、件名「aabbcc：～～～～」の内、「aabbcc」を条件にします。 以後、「aabbcc」のメールを受信した際に、予めJiraで構築していた「aabbcc」の課題の説明欄や、コメント欄に自動的に組み込むことはできますでしょうか。

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• automation

Hello everyone,  I'm trying to create an automation rule or improve existing transition rules by including a solution to auto-assign fix versions to my tickets. Due to the way release versions ...

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• automation

hi! i'm new to confluence and jir i'm new to jira and confluence, specifically to creating rules, so i need some help: i would like to create a rule from confluence that does the following: when a ...

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• automation

Hi - can someone please help with an automation I'm working on. Here's what I am trying to do   We have a JPD idea and created a delivery ticket (epic ticket type) in JIRA. What we want to hap...

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• automation

Hi, can I create an automation which checks every Page in a specific Space that checks the date of the last Update and if it's older than 1 year, then it will create a Jira issue

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• automation
• confluence

I have created a ticket titled 'Conduct StandUp' in the current sprint with today's date. Once I complete the standup, I move the ticket to 'Done.' I want to automate the creation of a new ticket wit...

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• automation

ご担当者様 お世話になっております。Jira上に登録している課題の中に定期的に発生するタスクがあります。そのタスクを指定曜日/日時になったらTodoに起票するといったことはできますでしょうか。

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• automation

If a JSM ticket is waiting for customer to respond, is there a way to send reminder notification to reporter to comment on the ticket after lapse of certain time period?

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• automation
• jsm
• notification
• reminder
• sla

I have successfully done the whole "cascading selection" with Asset object custom fields using the Filter issues scope. This is great, when the primary issue field has been populated so that the seco...

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• assets
• custom-field
• filter
• object
• query

Hi,  I have two projects. A Service Management project (SM), open to anybody. And a Jira Software project (JS), where fewer people can create tickets. I created an automation so that when ...

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• automation

Hi there, I would like to achieve the following automation:   1. Create read-only field for Bug and Story called 'Phase'. 2. When the Parent field of any Bug or Story is updated (for example...

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• automation

Have a really weird issue I've been trying to figure out with automation. Here is the workflow we have: A "spec task" issue type is created. An automation will create an epic alongside of it and l...

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• automation

So, here's what I want to so...   I have a story with resolved and unresolved children.  I want to split the story and move the unresolved children to the new story that has the 'split fr...

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• automation

Hi Atlassian Team and Community,  I really appreciate the simplicity of Jira Work Management for business teams. However, I was wondering if there are any plans to introduce more advanced autom...

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• automation
• cloud

Hi, All How to set up an automation rule in Jira to ensure that an issue can only have the "Impediment" flag added if a comment explaining the reason is provided.  Restrict adding a flag w...

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• automation

Hi. I would like to create the following automation When: A new STORY is created Then: an EPIC is set up with the same name as the trigger STORY The EPIC is then set as the parent of the trigger...

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• automation

    Currently, a meeting ticket is generated when the component is set in the epic. If the component is changed again, another meeting ticket is created with a new ticket type. I want to ...

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• automation

Good afternoon all, we are currently building an automation that should automatically notify either the assignee's and/or reporter's manager using a smart value. We are using Atlassian Guard with...

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• automation

Hello,  we created a Jira Product Discovery template which allows us to standardize tickets creation.  However, if people create tickets from Jira, the template does not load.  ...

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• automation
• jira
• jira-product-discovery
• template

Hi, As per documentation page Manage organization detail fields, "Organization detail fields contain information about your organizations that give you and your agents important context and he...

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• automation

  Trying to create subtasks where the parent task is a service request using automation for jira, it works when i create a new task but doesn't work when i set the create new issue as a sub tas...

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• automation