Atlassian Automation

...e’d love to hear how you’re using these APIs and where we can improve during this EAP. Please drop your feedback in the comments below or add it directly to the public feature request ticket above. T...

• Article
• api
• automation
• cloud-automation
• jira-automation
• rest-api

Hi Community! We’ve heard your feedback - editing Confluence pages through automation has been one of your top requests. We’re excited to announce the new “Edit page” action, now available in Confl...

• Article
• automation

Hello Atlassian Community, Camilo from the automation team here. We're excited to announce a significant enhancement to our email automation capabilities. As part of our ongoing efforts to provid...

• Article
• automation

...ou orchestrate end-to-end workflows across teams and products, moving beyond single-task automation to true business process automation. Why this matters : Eliminate manual workarounds: No m...

• Article
• automation
• cloud-automation
• confluence-cloud
• jira-automation
• jira-cloud
• +3 more tags...

I have setup an automation rule for when 'Total Story Points' custom field changes on an Epic issue type the parent issue that is linked to that Epic as the parent should have the 'Total Story Points...

• Question
• automation
• jira-datacenter

I want to create subtasks based on a list of checkboxes that the user can tick after the rule is triggered manually from a story: My assumption was that I can check whether it is ticked (true...

• Question
• automation
• checkbox
• condition

I have seen some contributors on here have had success using automations to roll up logged time from story/bug/task to Epic. I want to do the same, and I also then want to roll up to Initiative. I h...

• Question
• automation
• time-tracking

Hi Atlassian Community! Building on our Enhanced email customization capabilities available in Automation, we’re excited to announce that you can now add attachments to customized emails that ar...

• Article
• attachment-email
• automation
• email-action
• hr
• hrsm
• +4 more tags...

I am really new to automation. We started using Teams instead of creating Service Accounts that can be assigned tickets. I am creating automation to detect when the Teams field is changed to a spec...

• Question
• automation

I have several pages in my confluence pages and my Jira projects. I am trying to add an automation that creates a new Task for anything that got updated and commented on in Confluence. 

• Question
• automation

Hello,  I want to create an automation by sending a POST request with subtask data. The subtask should be created inside a story that I have defined. So, I have project X, story Y, and I want ...

• Question
• automation

I was trying to create live doc on a daily basis for team to log down issues.

• Question
• automation

Hello, I have set up an automation rule (trigger Sprint Completed) to send an email listing all items added after the sprint began. When I manually test the rule, either before or after the sprint e...

• Question
• automation

I am trying to create a weekly Slack Report using Jira automation for issues that are near due or overdue and have the Slack alert formatted to show the count of issues in each category and the list ...

• Question
• automation

I've follwed this post here:  Solved: Pick a new assignee each work week for a new ticke... however for me it does not work as I get an error on all three of my If blocks. "error renderi...

• Question
• automation

I use Trello for task management and Google Calendar for scheduling, but I struggle to keep both updated automatically. What’s the best way to sync Trello cards with due dates to Google Calendar so c...

• Question
• automation
• trello

I need to set up recurring tasks (like weekly reports or monthly reviews) in Jira Cloud but haven’t found a native way to automate this. What’s the best approa...

• Question
• automation

Using Edit work item action on a multi-line text field. The results of my smart value has a pipe | symbol in it. Unfortunately, because I'm putting this smart value into a table (with a lot of o...

• Question
• automation

Hi, Is there a way in Jira Automation to capture the "Comment Edited" event? I have created an automation to handle the "Comment Added" event. However, I want to capture a comment-edited scenario an...

• Question
• automation
• jira-cloud

Hi, Just FYI, or maybe the documentation is not up-to-date, but I ran into the following: In a comment triggered automation, I wanted to test whether a comment is internal or customer reply. Usuall...

• Question
• automation
• comment
• jira-service-management

Hi all, I already have an automation that publishes a page in Confluence from a Jira ticket (+ additional info). This is a "traditional" page which needs to be published every time. I want to create...

• Question
• automation

Hi All, I am currently using the Send Email action in JIRA automation and the content has <img src="data&colon;image/png;base64...> and works perfectly fine. But when the same content...

• Question
• automation
• sendemail

When a work item's status is changed, jira should compel the developer to add latest comments for that workitem. If the comments are not provided it will have the same status. If the latest comments ...

• Question
• automation

I'm having a multi select field with name Assigned Teams, it has six options when a user creates a Story he have select some options in this field. For each option selected here, it should create a t...

• Question
• automation

Hello, We created the following rule: When the "Labels" value (T2) is added, send an email to a select group of people. I opened a random issue and added the label, but the rule is not getting t...

• Question
• automation

How can I create an automation that inserts a predefined template into the Description field when the Create button is clicked?

• Question
• automation

With the recent changes to Incoming Webhooks, we are getting new webhook urls when when we import our automations after refreshing our Sandbox.  This is a huge pain because we have to reconfigur...

• Question
• automation
• export
• import
• jira
• refresh
• +2 more tags...

Dear Community, I have set up a rule so that when I have an Epic open and I go to add create a linked work item that the newly created story automatically takes over the content of certain fields fr...

• Question
• automation
• clone
• rule

I'm looking to enhance our engagement process (which is currently completed via Jira forms). We currently have qualifying questions in our form, such as 'Is there a material impact to risk and contro...

• Question
• automation