Loom

The best Loom users didn't figure it out alone. They found a community. Whether you're here because something's broken, because you know there's more Loom can do, or because you want to see how other...

• Article
• loom

Loom joined the Atlassian family in Fall 2023, and as part of integrating Loom into Atlassian’s suite of products, we are also changing how users log in to Loom. As this work continues, you may not...

• Article
• loom

Welcome We’re glad you’re here! If you came to the Loom Community for help with a Loom issue, this post explains the fastest way to reach our Support team. We’re unable to troubleshoot technic...

• Article
• loom

Got 5 Canva slides for Video presentation. Can I custom soze all 5 pages & then record OR where do I save the settings?  

• Question
• cloud
• loom

Hi, I have reached the free plan limit (25/25 videos) and need to upgrade my existing Loom account so I can download my current videos and continue recording. Unfortunately, all Upgrade and Billing...

• Question
• loom

 I have tried typing in my link in Loom, and it does nothing. I have missed at least a whole 35 minutes of my time, when I was supposed to be on before 11:30 am today. I missed at least 45 minut...

• Question
• loom

 I have tried typing in my link in Loom, and it does nothing. I have missed at least a whole 35 minutes of my time, when I was supposed to be on before 11:30 am today. I missed at least 45 minut...

• Question
• loom

i have plenty of memeory loom wont let me record .. doing mmy head in now support team never get back to you sick of it 

• Question
• cloud
• loom

They won't delete the account and keep trying to bill me. Please help.

• Question
• loom
• not%20applicable
• user-management

I need to save all the videos I made but I don't know if I can save them to goggle or if I can save them to a jump drive.  I have a ton of footage that I need to use for my classes.

• Question
• cloud
• loom

Has anyone successfully submitted a refund application? Is this completely legal if they don't provide anywhere to do so easily? Similar to drip pricing? Come on BIG tech! Where is your soul.

• Question
• loom
• not%20applicable
• subscriptions-and-billing

My question pretty much explains it. It was recorded July 7, after the 3 mi video already in my library. 

• Question
• cloud
• loom

Over a year ago I created a Loom SDK Application for my website. Now I wanted to update the allowed domains, so I tried to enter the Loom Developer Portal, and my app doesn't exist, the UI says: "The...

• Question
• dev
• developer
• loom
• sdk

i have a loom accont through my school during covid and now I am getting notifications that I will loose my videos if I do not subscribe to Atlassian ? I do not want to pay 25$ a month to save my vid...

• Question
• cloud
• loom

Hello, I just heard that loom will integrate with Atlassian. There will be a rate increase from $10 to $18/month. What extra features besides AI should I be expecting? Will I be able to also do so...

• Question
• cloud
• loom

i have been a client for 6 years striaght. I would like to ask to NOT raise my fee from 15/mo to 24/mo due to my long term loyalty to loom. 

• Question
• cloud
• loom

I downloaded LOOM to my MACPRO. from applications I dragged Loom to my taskbar. But I am unable to open loom now. What steps did I miss?

• Question
• cloud
• loom

To transfer the Loom workspace videos, it says in the help to select personal account settings and scroll down to My Workspace Content and then Get Started. When I go to Personal Account Settings, M...

• Question
• cloud
• loom

Problem has existed for at least two days now. We are a UK based business and reliant on Loom for several workflows. Could I get some urgent help please? Every device our team try (both in the bu...

• Question
• loom

Stop sending 5 links. Send one playlist. You’ve got the onboarding videos. The product walkthroughs. The all-hands recordings. But sharing them has always meant sending multiple separate links, hop...

• Article
• loom

hola buenas tardes quiero mejor al plan mas mejorado de loom pero me indica que tengo que pedir permiso al administrador y yo soy el admistrador no se que hacer.

• Question
• loom
• not%20applicable
• organization-administration

Hello there, I did not mean to sign up for a paid subscription with Loom. I seen a post online about it being a free recording platform. Now I have a bill. I have requested to cancel my subscription,...

• Question
• loom

Seriously, this is ridiculous. Old log-ins no longer work, and can't get to our old data. Can't contact support directly because hey, don't have the company URL anymore because can't log in.  W...

• Question
• loom

I registerred, did not agree to any payments, didn't use the app. Now, I cannot delete my account, it asks me to pay: "Your account can't be deleted because: user is last billing admin of a transac...

• Question
• atlassian-accounts
• loom
• not%20applicable

Beste ik kan niet meer op mijn Loom-account voor educatieve context [email address removed for privacy] ik kom terecht in een blanco nieuw workspace In het Loomaccount [email] staan opnames vo...

• Question
• loom

I have tried repeatedly to get access to my account.  It's been a few weeks now and I have a business to run.  I've tried everything you've suggested and still no access.   I open...

• Question
• loom

Resulta que tengo varias cuentas con este proveedor. Por error se instaló una extensión de Google de loom y ahora no he podido ni cancelarla y de repente me di cuenta que tengo más apps gratis pero e...

• Question
• atlassian-accounts
• loom
• not%20applicable

Hi there!  I am a brand new Loom user and have found that you can string multiple Loom videos together in one. This is super helpful if I need to edit a chunk out and re film it.  How...

• Question
• loom