Community resources
Community resources
Community resources
Loom
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Featured Welcome to the Loom Community
The best Loom users didn't figure it out alone. They found a community. Whether you're here because something's broken, because you know there's more Loom can do, or because you want to see how other...
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- loom
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Loom joined the Atlassian family in Fall 2023, and as part of integrating Loom into Atlassian’s suite of products, we are also changing how users log in to Loom. As this work continues, you may not...
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- loom
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Welcome We’re glad you’re here! If you came to the Loom Community for help with a Loom issue, this post explains the fastest way to reach our Support team. We’re unable to troubleshoot technic...
- Article
- loom
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I tried Loom for a trial period, and now they are billing me using an old credit card linked to my Atlassian account. I can't find where to cancel the subscription, even after going through all...
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When I record a loom video and it get's uploaded to cloud, does video description, summary has links of jira tickets, confluence pages, space used in video.
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I didn't subscribe to your services. How can I unsubscribe? I need a specific specialist who can help. Your services are not needed.
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I currently have a legacy loom account and I'm getting messages about removing creator-like people before it gets merged so I don't get charged for them. This person no longer works with me and I can...
- Question
- loom
- not%20applicable
- user-management
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I need to cancel my account
- Question
- loom
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Will there be enhancements coming to the Loom admin section and will it ever go back to being embedded in the actual Loom site instead of pushing you over into a dilapidated atlassian admin page...
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Welcome to the Loom Migration Guide! 🚀 This guide will help you use the self-serve path to move from a Legacy Loom workspace or to consolidate across Atlassian sites, while keeping your content sa...
- Article
- loom
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Loom account access lost after Atlassian migration Hi Loom/Atlassian team, I’m an existing Loom user and I have suddenly lost access to my original Loom account following the Atlass...
- Question
- loom
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Hello, please help!!! I have a paid subscription on my gmail account to loom but I went to login one day and somehow made a new account through google to another email. I've managed to access...
- Question
- loom
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Dear Forum, I just asked this question, but I can not find it so I will asked again, if it's redundant: I am sorry. But for first time use of this forum, I find it quite confusing. however. I have...
- Question
- loom
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I'm trying to pay for the service and only have a couple of days left in the trial before the subscription goes away. I put in all my info - I'm in the U.S. and have a U.S. bank - and cannot get the ...
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You are billing me and taking fees for Loom and I dont have Loom, please stop this and refund my money Invoice number: IN-007-708-876
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Hi 👋 I am Abhinav, PM - Loom. I am here with some exciting news! Until now, agents couldn't touch most of the context you've captured in Loom: meeting recordings, walkthroughs, demo...
- Article
- loom
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I have a recording that I need to save/clean somehow. There are 9 seconds where there is a strange noise NOT from my side of things but from LOOM that comes in over my voice. I can hear my voice unde...
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PLEASE PLEASE PLEASE add a timer to the video or a countdown of some sort cause I either go too short or too long never finding a decent middle ground without a dang timer. Finally, can y'all...
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We have thousands of users and many recently started using Loom. A recent occurrence has been offboarded or soon to be offboarded users where we get requests to transfer ownership of their videos in ...
- Question
- loom
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I am not able to get a code on my email anymore and it is impossible to get through a support ticket as I don't remember the site URL. How can I get in touch with a support staff?
- Question
- loom
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i need to make a full screen video of just me talking. How do i do this so im not a bubble or box inside the desktop view? thanks!
- Question
- loom
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I only need to do a couple of videos for job submissions. Is there a trial period for Loom?
- Question
- loom
- cloud
- confluence
- confluence-cloud
- trial
- +1 more tag...
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Is there a trial period for one user with Loom?
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I had a trial back in January, but due to unforseen circumstances, I never got to explore Loom. How do I get a restart on the 14 days? None of the emails I have received allow for replies, so I am un...
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Every time we launch the page, Loom cheerfully informs us: Join your team on Loom <user> and <n> others are using Loom... Yes, Loom. We know. We know our coworkers are using Loom. ...
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Since my educational account is set to expire soon, I requested in April to change the email address for my existing Education Loom account to my new educational email address , and the change was pr...
- Question
- loom
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For some reason my microphone can't be activated anymore. It's enabled in my settings tho. How can I fix this? I need it asap for my business.
- Question
- loom
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Recently there is an issue across our org when adding Loom notetaker to a meeting to record it. When Loom joins, participants are no longer allowed to add files or paste imates into the meeting chat....
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