I am looking for help using Automation for JIRA to copy the author from the last ticket comment into a custom (user Picker) field, when a ticket is commented on.
As shown below in the screenshot. (In this instance, I manually edited the field)
The reason is, I would like to be able to setup a JQL filter, to filter the last comment author against the tickets assignee.
I have setup the custom field 'Last Commented User' customFieldId=10603
and the Automation for JIRA rule looks like this.
The rule failed error messages look like this.
Can anyone provide any advice?
F.Y.I, we are running the below (server) versions ...
JIRA Service Desk 3.16.0
Jira Software 7.13.0
Jira Core 7.13.0
Automation for Jira 7.2.3
Have you already solved this question? If not, I wondered about two things:
Thank you very much for the reply and advice.
No I have not managed to get this working yet ...
I am fairly sure I have the correct field ID, see image below.
Regarding editing the JSON, well I guess this is where I really need the help.
The JSON I was using i cobbled together from various forum posts with the similar problem, as well the Atlassian Smart Value guides like the one you linked.
I have edited the JSON as below...
However I still get the same error message ...
You said in your post "set the custom user field to the last commentor".
I suppose that is where I get stuck. How do I do that?
Thanks in advance.
Hi all, After many months of work, I am delighted to announce the launch of the Jira Automation Template Library! The Template Library is a new website dedicated to all things Jira au...
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