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Hello, I need help restoring my Jira Cloud site: tagami2000.atlassian.net I previously had support ticket CA-3952464 regarding this issue. In that ticket, I was asked to specify which deleted instance I wanted to restore by providing the URL. However, when I replied with the site URL, I received an automated message saying…

Hello, as per Operations --> Services timelines were 15 Aug + 2/3 weeks. Latest time was due on 5th Sept. we receive the feature for a short period on 3 Sept afterwards we were rolled back. What are the new timelines when a stable features will be released? we are in the process of setting up a Service Management…

Hi everyone 👋 I’ve been spending more time learning about IT Service Management with Atlassian, and I’m particularly interested in understanding how teams move beyond the basic “service desk + tickets” setup toward a more mature and connected ITSM practice. There is a lot of great documentation available, but I’m…

like changing text color, making text bold , italic , all the rich text editor options are clickable but noting is working... but at the same time when I use keyboard shortcut like ctrl+B or ctrl+I then it works. what is the issue I do not know. multiple users are facing the same issue. also tried with incognito mode…

Hello, we would like to start a trial of the Atlassian Service Collection for our site instrumentsystems.atlassian.net. When clicking 'Try now', we always receive the message 'An unknown error occurred'. Could you please check why the Service Collection trial cannot be activated for our organization? Thank you.

Queries For Dashboards As a project manager, owner, or team lead, it’s often your job to ensure work is measurable in Jira. But without important data, like assignees, estimates, and due dates, reports are often blank or useless. Instead, I create dashboards to alert me to undesired data conditions. E.g., Work has started…

We are implementing a plugin on Jira. Our backend service are protected by ms token. Is there any way my application can access the parent frame's storage or are there any sdks which can do so? If not, is it fine to integrate msal sso within the application iframe? Thanks

Hi, I'm trying to trigger a build on a specific branch using a Bamboo DC API call from Jira Cloud. I'm sending a request like this: http://foo.com/rest/api/latest/queue/SUW-PET?bamboo.branchName={{pullRequest.sourceBranch}} However, instead of starting the build on the desired branch, it starts the build on the master…

Hello. Is it possible to display data from excel file, which is hosted in some other location (like oneDrive, different site)? Our technicians are changing excel file frequently and we need to have all changes be updated live in COnfluence

Hi friends. Just wanted to share this in case anyone else runs into this issue. We received some feedback from our customers regarding the color of hyperlinks and how they're not distinguishable from the rest of the comment text. I contacted Atlassian Support and was told "I just confirmed it's not possible to change hyper…

I have been using the /Easy Heading Macro to enable a sidebar TOC for Confluences Pages. When I enable/insert an Easy Heading Macro on a Live Doc, the sidebar TOC is not displayed. Does this feature work with Live Docs?

Greetings, We host a service desk on Jira and we had set up Slack notifications since March 2026. They were working fine until 4th of September 2026 where we received the last notification. I tried managing the configuration through Slack and Jira, everything seemed healthy. I tried changing a bit the config of the…

Hi, One of our users would like to show up a screenshot in a dashboard. I read a lot, you can do this via the richtext gadget. But in fact this doesn´t work. It doesn´t matter, if I insert the image directly in the gadget or put it to a JIRA ticket or Confluence page. Does anybody of you have a workaround for me? Kind…

Hi everyone, I’m currently using Jira Software (Cloud) and trying to build a simple internal “portal-like” dashboard where users can click links to access forms. I was looking for a Text or Rich Text gadget to place custom links (e.g., form URLs) on a dashboard. However, in my environment, I cannot find any such gadget in…

I don't think this is possible from all of my searching.. But hopefully someone can prove me wrong! I think Plans are a valuable tool, however, I find they can get bogged down quickly when working with multiple spaces. My goal is to have a filter that will pull in a Space, and all items linked to items within that Space to…

Hi Seeking any guidance on how to view Deleted and Archived Confluence pages. My experience of each is: Delete - Gone for good? Archive - Once archived you can save the URL and go back to it, BUT if you forget to save the URL then it is nigh on impossible to locate again (considering we have hundreds of users who also…

Hi everyone, I'm trying to build a Confluence automation that sends the entire content of a page via email whenever I trigger it manually from that page. What I want: * Trigger: Manually triggered from a page * Action: Send email containing the full, readable page content (headings, tables, task lists, emojis, links,…

The System log shows that a Release in a project was Archived, but it is missing from the projects Releases page. It should be showing up with an "Archived" status label. How can I recover the release?

Hi, I have a permissions issue on a Jira Cloud Free site. Affected project/space: FEM I am an administrator of the Atlassian organization. My account has the following access: - Organization admin - Member of org-admins - Member of the Jira administrators group - Member of the Jira users group - Jira Administration: App…

Hi everyone, I've been working with different automation systems lately and noticed that as workflows become more complex, performance and maintenance can become a challenge. For example, while managing projects, I often rely on automation to reduce repetitive work. The same concept exists in other areas too. I recently…

Hi Atlassian Community, I’m currently managing content for Magis TV, and I’ve been using Confluence to draft and organize game descriptions, updates, and mod changelogs. However, I’ve run into a frustrating issue: Whenever I edit a Confluence page that contains multiple images or embedded media (such as screenshots or…

I have 2 Atlassian Accounts, and I'd like to be able to use Rovo MCP to connect to both at the same time. I can't do this in Claude or any other place, as it keeps the same OAuth.

None of my cards show up on the Android app widget (on a Samsung Galaxy S20 FE). I've tried logging out and in again, clearing the cache, rebooting my phone, reinstalling the entire app, but nothing helps. I've been trying to search for a direct contact to Trello/Atlassian (there isn't one), browse the Trello support site,…

We used 'Backup Manager' from JIRA and the project disappeared. Trash - I couldn’t find a record. Audit Log - I couldn’t find an entry for Project deleted or any related subjects. Note: The downloaded file doesn’t exist.

1、The file "bitbucket-pipeline.yml" has no syntax errors. Manually executing "Run pipeline" will result in a successful execution. 2、The Runner ID is also accurate.

Was reading about this - Data belonging to 3.75 million patients was exposed in the CareCloud breach. The breach reportedly exposed medical records, payment information, addresses and government IDs. It got me thinking about something like that in Jira and Confluence. People are constantly attaching customer details, IDs,…

Since yesterday, I and other PMs have been flooded with Jira notifications about tickets being reassigned or changing status. We didn't use to get those, only when tagged on comments. We are reporter (and watchers) on those tickets, but we didn't change any setting to incur this new notification wave. How do I stop this,…

If you’re asking this question, you’re probably trying to figure out whether you can roll out JPD across your organization with the right controls in place. Can you standardize fields, enforce consistent workflows, and manage governance at scale? The answer is yes. The path just looks different from what you might be used…

I have created a table in confluence and the lines and colours are not showing up as usual

I would like a remote session where in i can share screen and show you what i am seeking help. We are using JIRA with Zephyr add in to manage Requirements , test cases , defects . I want to link test cases and defects bidirectionally . Test plan -> Test case ->test cycle -> defect - we have at present Defect -> Test case…