Atlassian Community

I accidently deleted a confluence page with children but not able to see it in trash for that space

We just recently upgraded to the Enterprise license tier and are trying to use Atlassian Analytics to map users from the Admin user module to their respective project in Jira. We use an SSO tool to grant licenses and assign everyone the jira-software-users group to everyone aside from a few Administrators. How can I use…

I am having a serious syncing problem with the Trello iOS app and need help recovering unsynced changes. My iPhone currently has a Sync Queue containing approximately 1,956 lines of pending operations. Every operation shows: “not synced (0 attempts)” I have confirmed that these changes have NOT reached the Trello server. I…

Hello, I get service tickets that can be assigned to different teams along their lives, and I would like to be able to calculate the time spent with each team assigned, considering they can have different calendars. I've tested Time to SLA but I wasn't able to get what I want. Basically: - I need a different calculation…

Hi everyone, I'm building a custom (private, unlisted) Power-Up for internal use on my company's Trello Workspace, and I've run into a bug where the Power-Up's connector iframe never loads in the Trello web client, despite everything being correctly configured on the server side. Since Atlassian support isn't available for…

The Jira vocabulary seems very limited. And I don't find the Jira Create Flow UI very intuitive. Any guidance would be appreciated.

Hi folks, i'm a german native, so i would describe my english as ok, so please do not mind any errors, i hope it is understandable. i have some experience with Confluence (Data Canter and Cloud), but i am now in a new company and only a user of confluence right now. i am already trying to get space-admin rights (to some of…

Dear Community, After careful construction of a new Confluence landing space ABC, I set it as the default landing space and ran a heat-map analysis over its usage. To my surprise, I found that the users landed on the correct space, but got diverted to the https://instance/ABC/dashboard.action#xxx page instead of the…

The confluence python sdk has decommissioned this function in the latest release. confluence_client.get_page_id(space_key, title) hence our job is failing. Second, I see that the `atlassian-python-api` is being rolloed out every day - Who can confirm that when to expect a Stable release? As we are kind of highly depend on…

I am not able to open the timline (the one to which you navigate to through "More"-> "Connections"; not the one that only shows the Epics. Ich get this Error Message, when I try to open it: Hash WZFWRR Trace 89d0ecc91c1245cf9deb3db7c5c6bef2

Cannot add images to tickets. I get "We don't recognise the format of a file you added or the data in it. Remove and try again." Sometimes it works and sometimes it doesn't. I've refreshed and had it work but then the next ticket it broke. I've tried deleting and reading the image. I've tried jpg and png. I've read…

This is actually multiple questions in one. If you've successfully implemented Atlassian Focus and Atlassian Talent at enterprise scale alongside a mature Jira Align site, would you be willing to share your experience? I’m trying to better understand: * How you separate responsibilities between Focus vs Align, and the…

Hi everyone, I’m looking for some advice from the community on a specific use case involving Confluence Knowledge Base / Jira Service Management. I have a requirement to share training/instructional videos with a closed group of customers. The requirements are: * Videos should be accessible only to authenticated customers…

Good afternoon Why can bitbucket completely block me even ping? If I log in from another network, it does not block.

Hi all, We’re currently using JMWE to ensure that Story Points are filled in when an issue is set to the “Done” status; if this isn’t the case, the issue reverts to its previous status. I’d now like to achieve this with an automation rule, but I’ve already set up various actions using branches, if-else statements, etc.…

JPD Space Setup: * Space access: Limited * Digital team: needs full view access * Contribution: locked to specific individuals only The problem: Publishing a view from a Limited space doesn't offer "Everyone at [Company]" as an audience option. Only named individuals. Why Open and Private don't work: * Open → anyone can…

Hi all, By popular request here are instructions so your AI client can read insights added to JPD ideas, and create new insights, using the insights API. The API is experimental but we haven't touched it in 3 years, so you could say it's pretty stable. You can just point RovoDev or Claude (we tested with these 2) to this…

I'm looking for a way to automatically suggest or populate Confluence pages in Jira tasks based on title matching. Use case: When someone creates a Jira task titled "Login performance issues", I want Jira to automatically find and display related Confluence pages (e.g., "Login troubleshooting", "Performance optimization")…

Dear Sir or Miz, I hope you are doing well. I have an issues of JIRA. I'm unable to change the status, for example from with Market to With Global. An error message is displayed when you move the cursor. I would like to operate this. I appreciate it if you could revise it, if possible. Best regards, Jaguar Land Rover JAPAN…

Atlassian is pleased to announce Jira’s Summer 2026 release, part of our initiative to improve predictability for major new features and interface changes within Jira. Our first release for Spring 2026 brought agents to Jira, a new For You page, guest access, and better admin controls. If you missed it, you can catch up…

Hello, Now, every time I type space + colon, then this smiley selector pops up : The thing is that in French every colon needs a space before. So most of the time we use colon is not for adding smileys ... but to use a colon. This used to be the standard for printing https://en.wikipedia.org/wiki/Colon_(punctuation) Is…

Hi, could you tell me if it is possible to remove automatic smiley display when typing " : " + line break. It's really annoying. Thanks

Recentemente criei um cartão no trello, salvei todas as informações e quando voltei para verificar se estava tudo okay apareceu uma mensagem dizendo que eu havia excedido a quantidade de caracteres e meu cartão foi completamente apagado. Consigo recuperar esses dados ou terei que fazer o cartão novamente?

I need help to delete my account.

Good Morning, Since the latest update, trello has now re added the card cover margin boarders around the edges of all card covers as a default (whether you use your own image or stock image). The new card cover margin boarder also try’s to colour code itself, to the colours which are within the images being used, and the…

The Trello app on my iPhone no longer opens properly. It only shows a blank white page. However, I can open Trello in Safari and see all my boards normally. I have already checked that I am logged into the correct Atlassian account. How can I get the Trello app working again without losing my boards or data?

Hi everyone, I'm trying to enforce a workflow rule in Jira Service Management where users must enter a comment every time an issue transitions from one status to another. What I've done so far: * Edited the workflow and added a validation rule on the Comment field. * The rule works for the first transition. For example,…

I am wondering if Atlassian Guard is necessary to have in my Cloud target instance? I will give you a bit context about my case; I have my Jira Data Center instance, actually I have started my Assessment with JCMA (I have the instance assessment completed). Than, in my DC instance, I have my user management Delegated to an…

I am currently using a Trello free trial, but I do not want to continue with the service. I have tried to cancel the trial and downgrade my Workspace to the Free plan, but I am unable to do so because Trello says that I am the last billing administrator of the account. I am therefore requesting that your Billing team…

Hi 👋 We know that for many of you (especially those in larger organizations) security and compliance aren't just "nice to haves", they are essential for how you manage your product discovery data. Today, I’m excited to share that Jira Product Discovery (JPD) now supports Atlassian Guard Data Security Policies (DSP). Why…