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I’m currently working on Faceit Finders,a gaming analytics platform that helps players track and analyze their performance in competitive games. I’d like to streamline our workflow for managing feature updates, bug tracking, and content documentation. I’m exploring how to best use Jira for issue and feature tracking, and…

Hello, I'm unable to log in to my Atlassian account because I no longer have access to my two-step verification authenticator app. I had a problem with my previous phone and was not able to recover or reinstall the authenticator app, so I can't generate the verification code needed to sign in. I also requested the account…

I have been successful in pulling the name from description information where the name is in a table field Example information I have an automation set to set the Reporter field to the following {{issue.description.match("Requestor:\\s*([^|\\n\\r]+)\\s*(?=\\||\\n|\\r|$)").trim}} I have confirmed via logging that it is…

The Organisation Admin for my page has now left the organisation. As I'm only a 'User Access Admin' I cannot remove her, which means I also cannot add or remove other site admins as I would like to do. Our internal IT have informed me that they are unable to change the contacts on an Altassian account. Is there a way for…

Hello, when refreshing the backlog, having a custom filter checked, the custom filter is not applied. I have to uncheck it and check it again for it to kick in. Thank you.

Since API tokens have a maximum lifetime of 365 days, we’d like to incorporate token rotation into our credential-rotation process and renew tokens before they expire. Is there an API available to rotate these API tokens programmatically? Additionally, for reporting and monitoring purposes, is there an API or other method…

Hello everyone. Im looking to transition into an analyst role,and I have noticed most of the roles require Jira but im unsure which cert to opursue as theres a number. Would really appreciate your input. Thank you

Hi, I have been using Confluence on my IPad in desktop mode for some time on Chrome browser. But now it is telling me that the browser is not supported. I have looked around the net but I can’t find a solution. The Chrome browser is up to date, plus I tested on Firefox and I get the same issue. Any ideas? Thanks

We recently upgraded to OAuth2 between Jira and Confluence. Now we are seeing our links to Jira dispaly like the attached screen shot. We are on Jira 11.3.8 and Confluence 10.2.14. How do we resolve this?

I use Trello to manage different types of professional files within the same board. Each list represents a different type of work (e.g., Successions, Personal Tax, Corporate Reorganizations). Currently, Custom Fields are available for every card on the board, even when they only apply to one list. This makes boards…

AI is active for Enterprise, but not visible on the card or board. I attempt to follow the steps below, but there is no AI under the Workspace settings. Only Workspace admins will be able to change these settings. * Open your Premium Workspace. * Go to your Workspace settings. * Under AI, use the toggle to activate or…

Bonjour, Depuis quelques jours je n'arrive plus à mettre les photos prise depuis mon iphone 12 sur une carte. Enfaite cela fonctionne très bien, mais les photos n'arrivent pas à charger, j'ai bien le rond bleu mais pas de chargement. sur mes tableaux il y a les deux flèches en cercle en bas a droite (sur plusieurs…

🚀 Update (May 2026): Agents in Jira is now generally available for all Jira Cloud Standard, Premium, and Enterprise plans. When we first shared this post in March, we were excited to launch the open beta. Since then, we’ve seen incredible momentum and enthusiasm from teams working alongside agents - and we’re thrilled to…

Hi, I am presented with this message to keep my Trello account and information: Legacy Trello-only two factor authentication over SMS is no longer supported. Please enter a backup code or contact support to recover your account I do not have any old backup code's due to having the account for so long, that having that…

Because it is close to lira I wish to say "Jira" - but lira would be lire (lih-ray) in Italian 

We have a form that creates a Jira ticket and passes the resulting ticket ID back to the form as entryId=[entry.id]&jirakey=$iftttResult_JIRAID When looking at the entries in the Tableview, we want to be able to click on the jirakey field and link to the actual Jira entry. The above only results in text, regardless of the…

Hello, I am a Jira Administrator, and I am trying to update an existing custom field (Domain) on existing issues using System → External System Import → CSV. My CSV file contains: Issue key;Summary;Domain During the mapping step: I can map Summary. I can map Domain (custom field). However, I cannot find Issue Key in the…

Hi, I am trying to enable the Sprint option in the Features section in Space Settings but Sprint isnt available to select. Any ideas how to enable this? If its a admin setting, how would you turn this option on?

When I open my project, the Backlog and Active Spring pages will not populate. The Issues page will show all my tickets though. This error shows when I open the Backlog/Active Sprint: An error occurredHide… Please try refreshing the page, or contact your administrator / Atlassian Support if the problem continues. Details *…

Hello, I hadn't logged into confluence for a while. I just logged in and all of my content is gone. How do I get it back?

Estamos buscando una aplicacion addon nativa que permita ofuscar claves para que la gente de soporte al cambiar una clave se la pueda pasar al usuario pero que solamente lo vea él. No tengo Guard para hacer seguridad a ese nivel. El tema es que tenemos Refined.site for JSM y este portal no soporta campos que NO sea nativos…

I didn't subscribe to your services. How can I unsubscribe? I need a specific specialist who can help. Your services are not needed.

I am not able to login to my organization account, on login atlassian has created a new organization, i want to delete the organization its not letting me to do the same as rovo and other apps needs to be deactivated first. Please help me delete the organization so that i can login to my correct organization account. Wrong…

AIでカードに添付したファイルを読み込ませる方法をご教授ください

Hi Atlassian team, I have reduced my repo size for one of my repo's that was over 1 GB, but on Bitbucket it still shows it is as being over. Could you run garbage collection and recalculate the repo size on your end? Cheers, LemonCola

I have a user that would like a Confluence space created for other users to submit Requests for Comments. Easy enough to do. * Create space and 3 pages; one listing all In-process/Active Requests, one listing all Accepted Requests and one lising all Archive/Rejected/Supersceded Requests * Create template for the request…

I successfully ran the ScriptRunner script: Display Spaces View Report (https://www.scriptrunnerhq.com/help/example-scripts/spaces-view-report-onPrem) in Data Center Confluence 9, but now, after an upgrade to Confluence 10.2.14, the script is erroring on line 9 where it references Tursted RequestFactory (I know this has…

I used the app for quick access to information that I need on JIRA. I read online that some things like dashboards are unavailable on the JIRA app for viewability reasons or because the gadgets aren't ready for Android devices, which is fine whatever. But why is there no indication that is what is going on? Why does the…

So I am new and need some help. I am trying to stage my environment so that when I create a new project tracker in confluence I can link any task to the delivery track I have setup in Jira and vice versa. Can someone point me in the right direction?

Hi, I'm having an issue with a document/page that I uploaded to Confluence and would appreciate some guidance. I accidentally uploaded/created the wrong parent page and would now like to delete it since I uploaded it again but under the correct location. However, I'm currently unable to find an option to delete the…