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How to add Custom dropdown near Jira's native Board Filters. Please find the below screenshot, I have a custom dropdown placeholder that I need to adjust beside Assignee, Epic, Version, Type, and Label. 

Olá, pessoal. Enfrentei um problema crítico em meus projetos do Jira Cloud e gostaria do auxílio ou orientação da comunidade e do suporte. Recentemente, identifiquei a perda de vários projetos e arquivos/anexos dentro do meu ambiente. O ponto mais preocupante é que nenhum create ou administrador foi notificado sobre…

I have not been an Atlassian subscriber for at least 2 years, and it looks like you're charging my old work credit card (which I had previously cancelled) for a product that I don't use. I can't login to the account what do I do?

I have not used SourceTree for a while and all of a sudden pushing to BitBucket will report: remote: Invalid credentials I know my credential of my BitBucket account, which I logon to with my Google account. And in my account the SourceTree app is given access. What I am uncertain about is what to enter in the Remote…

Whenever a reporter creates an issue in Jira Free and immediately after creation assigns it manually using inline edit to another user, the assignee does not receive an email notification. This does not work for some time now. It worked in the past. The assignee does receive email notifications for comments with @…

No, this isn't a troll but a genuine question. For years up to 2017 it was a great tool, working seamlessly in most cases with many repo types. But from there it seemed to go downhill, with inexplicable bugs, random crashes creeping in (many of which seemed to relate to file locking) or random bugs where some features…

how do i reactivate

I probably used a standard account trial that ended without me adding payment details. I want to reactivate the account as a free account but when I click reactivate in the "manage subscriptions - inactive subscriptions" and then continue, it returns "something went wrong" error. How can I reactivate the account as a free…

Hi. We have a Bitbucket repository with LFS. Our users work with Sourcetree, they use the https protocol. In order to access the repository they create App Passwords in their Bitbucket Settings and then set up their Sourcetree credentials with said App Passwords. Everything seems to work OK except that every time we push…

I have nested submodules in my project and when i switch to a different commit on the parent repo the submodules do not update, I tried checking the "recursive" setting in the Options menu, but it did not help!

Hi everyone! 👋 I completed the 5 free Atlassian credentials, and I can see all five listed on my Atlassian profile. However, when I check the Atlassian Certification Portal, I can only see two of them. Does this mean the other three have expired, or is there a difference between the credentials displayed on my Atlassian…

Hi, We're back from vacation & after having opened a ticket for https://cavalier-rouge.atlassian.net/ , even after a couple of hours: - Our Space (used for our Non Profit Organization) seems to have disappeared - The members are still there... - but no Confluence content or Jira tickets Any ideas if there is a delay…

remote: CHANGE-3222 - Functionality has been deprecated remote: App passwords are deprecated and must be replaced with API tokens. remote: https://developer.atlassian.com/cloud/bitbucket/changelog#CHANGE-3222 Tokens are not working, how to fix this?

We're testing an upgrade to v9.4 from v8.19, and the custom scripts we have for ScriptRunner scripted fields are no longer rendering on the issue view page. Our scripts output AJS code to update, for example, the ghx-issues-in-epic-table In the upgraded JIRA product, when viewing an issue the developer tools are showing…

One of the coolest tools integrated with Jira Cloud is the Jira Automation. More and more users create all kinds of automation rules, but most do not realize how powerful and functional these rules can be. In this article, I will introduce you to some features you may not be aware of. Use case scenario Let's automate one…

In JIRA timeline - It is normally Start date and due date is seen if you hover over any bar of task, I want to know if I add one field "actual completion date" then can I see also in the bar actual completion date ? so that the bar shows in same bar - Target completion and actual completion. so that with this view - we can…

Hello Team, We use Jira for creating and tracking vulnerabilities found in the source code. I want to create a chart/graph (anything is fine) to show the count of vulnerabilities every week. Example - Lets assume we have 20 vulnerabilities in the last week and 30 vulnerabilities a week before. I want to create a chart…

Hi all, We connected the Slack connector in June 2026, so we're on the new architecture where Slack search happens directly through Slack rather than Atlassian-side indexing. Setup: * Slack connector enabled in admin.atlassian.com, scoped to a specific public channel (#example) * Custom Rovo agent created with Slack added…

Posting this as a question since there's no suggestion option available — but this is meant as a feature request for the Rovo team. Hi everyone, We've been trying to build a Rovo Agent that helps users navigate JSM requests — things like "who handles Azure requests?" or "which group should I pick for this category?" The…

I created a rovo agent that I want to automatically assign as the assignee on a ticket with specific criteria. I've created the automation flow and confirm it works properly, however I'm not able to assign the agent to the ticket (even without automation). I think I need to make the rovo agent an assignable user, but can't…

{ "author": { "id": "f3a534d9-1498-e0d4-8b50-e058a8fb8156", "actor_type": "ASSISTANT", "ari": "ari:cloud:identity::user/f3a534d9-1498-e0d4-8b50-e058a8fb8156", "named_id": null, "name": "General Agent" }, "scenario": null, "message_metadata": { "traceId": "b569c0ce3360450a9af24895e6f556f9", "agentOrchestratorType":…

Hi Atlassian Support, I would like to request a refund for the Loom Business + AI charges made after May 29, 2026. On May 29, I believed I had successfully cancelled/deactivated my Loom subscription. In Atlassian Billing, I can see a Loom entitlement that was indeed deactivated on May 29, 2026. However, I have now…

i try to create a location custom field in Jira when providing latitude and longitude. i want the location custom field will present a map with the location. does it possible?

Hello everyone, in our tickets we have fields with "location" and I would like to add GPS coordination fields. The problem is that filling manualy GPS coordinations is time consuming, so what I want is to have this GPS field automaticaly filled with right coordinations coresponding with the chosen location in the previous…

I have a team who needs to capture location and append it to the raised ticket through customer portal (Jira Service Management). Do we have any option with which this can be achieved?

I am looking to create a preventative maintenance project for my company. One of the requests that was mentioned was the interactive map. A user should be able to drop a pin on the exact location (within the office) so that the technician knows where to go for the maintenance. Is this possible?

i, I have enabled JIRA Mobile Connect in my Project Settings (ABLNP) and mapped UUID and Map Location fields from Fields Settings to relevant screens from the project. See the included images. Yet functionally how am I supposed to use it? I was expecting a Map Picker to appear on my web or mobile JIRA cloud interface on my…

Hello everyone! I had a scenario where we need to show a store locator kind of a map on the customer portal allowing the requestor to choose a location which should be updated on a custom field. Are there any apps that could help with this? I tried a few apps. I can achieve showing the map and if I choose a place from the…

Hello, I want to have ability to filter values in Linked Fields in Jira Service Management Forms. So, I've created a suggestion ticket [JSDCLOUD-15414] ability to Filter Values in Linked Fields in Jira Service Management Forms - Create and track feature requests for Atlassian products. If it is as important for you as for…

I have a Schema that contains all of our IT Assets. I also have schemas for our Antivirus environment. I have the reference working where I can select the asset name to link the two schemas. What I'd like to do is to have my IT Assets schema, pull the link automatically. Something Like Antivirus reference = IT Assets name…