Atlassian Community

I have billing admin access to the cloud instance of Atlassian for my company. My users have been told they reached their monthly automation usage limit for Jira on the site. I checked the usage in the Insights console and I see we have used 25k out of the 100k monthly allowance for September (80k for Jira). The usage…

https://manitist-team.atlassian.net/browse/MAN-159 We are unable to access the site. If it is a payment issue, we cannot even make the payment because we do not see the payment page. How can we regain access?

As I'm editing within a table, every time a character is typed, it shifts the table to the right no matter the character used. I'm literally just trying to add text as I usually do and it's messing with the table design. I've been editing this page for years and never had an issue. I have cleared the cache and cookies, and…

I am using the legacy version and I used to be able to put a table inside of an expand macro but not it not supported. Does anyone have a workaround?

I have tried every approach, technique, and workaround I can find, and there's no Close Board or Delete Board option anywhere. This is a board I created myself in my own Workspace. It's not even shared with anyone else and is set to Private. It was previously set to Workspace, but neither one let me close or delete the…

"Wait a few moments and try again. If it's still not working, contact support" Good day to whoever is reading this; I created a couple spaces and am now receiving this error when creating another one. Contacting AI support being a premium jira user it led to this community to contact support for help with continuing. I am…

If the same people work on more than one Jira project, the question "who can take the next piece of work?" is surprisingly hard to answer from Jira alone. Jira is organised around issues and projects; staffing is organised around people. Many teams end up keeping a separate spreadsheet that has to be updated by hand.…

How can I delete my Atlassian account after deleting every active subscription has been deactivated? I have been attempting to delete my account, but the message saying "user has or one or more subscriptions active "has been constantly popping up.

Hi All - running into the same issue reported in a few other recent threads here, hoping to add data points and see if anyone has found a working fix. Clicking Atlassian Connector to Connect in Claude redirects to auth.atlassian.com/consent, and instead of the consent/scopes screen, it immediately shows: Something went…

Every time I login on my phone, it prompts me to login to Qt. This is a company account, I need to login to company okta instead. I don't see a way to delete my atlanssian account for Qt

Hi everyone, we are currently looking into integrating Microsoft Entra ID (Azure AD) with JSM Assets and would like to understand how others are solving this. Our goal is to have information from Entra ID (e.g. users and user attributes) automatically updated in Assets, ideally on a daily basis or whenever changes occur.…

Hi everyone, At Atlassian, our mission is to unleash the potential of every team and that starts with ensuring our forum is a welcoming, accessible, and inclusive space for all members. Our Atlassian Forums Accessibility Statement reflects our updated technical standards, ongoing audit processes, and continuous…

Hi everyone, I've configured to get mail notifications for everything related to my work and configured to get a plain text representation of that. Reason is that I would like to have additional search capability for comments using my mail client. Today I received a few of those mails in a different format, looks pretty…

Hi App Central team, I'm Lars Brodén, Product Manager at LB Consulting Group (Silver Marketplace Partner, Bulk Clone Professional for Jira). We've just shipped cross-site cloning — moving work items, with their Xray links intact, between Jira Cloud sites — and I've written it up for the Community. The attached HTML file is…

Customers are reporting that they cannot access knowledge base documentation via the customer portal for a specific Jira Service Management project. We have already checked the following points: Article/parent page restriction: Checked and confirmed. Difference between Atlassian Account and portal-only customers: How can…

Hi all! I am having some trouble because Board admins can only see the General settings of their boards. This is what I (site admin) see: Where I can see all the different tabs of the settings. And this is what they (The Board Administrator) see: They cannot access the settings to change columns for example. Anyone knows…

I’m planning a migration from Jira Server to Jira Cloud and want to make sure I understand the main compatibility and migration issues beforehand. Are there any specific areas I should review, such as apps, custom workflows, permissions, automation, attachments, or user accounts? I’d also appreciate any recommendations for…

Hello Atlassian Community, Many organizations are planning or actively migrating from Jira Data Center to Jira Cloud to take advantage of Atlassian Cloud's scalability, innovation, and reduced infrastructure management. While every migration is unique, I'm interested in learning from real-world experiences and best…

Ever wished your AI assistant could just see what you're looking at in JPD? If you use Jira Product Discovery to manage ideas, prioritize bets, and build roadmaps, you know the pain: you curate a perfectly filtered view, grouped by theme, scored by impact, filtered to a specific goal, and then you need to summarize it for…

This article explains how to connect related Jira work using Sub-tasks, the Parent field, and Linked work items. Understanding these relationships helps you organize work and retrieve related items with JQL. Note: The new Atlassian Community website does not currently support images or canonical links. To ensure the…

I am wondering is there a way in the bitbucket UI to show only the "Merge" commits. Something like only the green marked ones are displayed and the other red markers gets filtered out. References i found [BSERV-19084] Ability to filter out merge commits - Create and track feature requests for Atlassian products. - CLosed…

Hello, since this week I lost all my organization of the epics in the Jira timeline and all epics are ordered in (I guess) alphabetically. Old the drag and drop feature to order your timeline is changed, so I would think this is related to each other. Is there some way we can revert back to the setup we had before, as this…

Hi Community, We are preparing to migrate our Jira and Confluence Data Center instances to Atlassian Cloud. According to Atlassian's About FastShift documentation under Data access, customers choosing Hands-on backup support can: "provide Atlassian with access to self-managed data to be migrated, preferably by sharing a…

Until today I could log in to Jira. But today it does not recognize my GM email. Then I thought it could be my personal they have on file. So I entered my person email. But no lock. I spend more time updating Jira than the actual issue. I wish it could be better.

Hi - I opened Jira timeline today and the linkages were all misaligned and some epics were showing up as invisible on my timeline view. Additionally, the colors are all slightly off and look different and even were all grey and based on task progress (which I figured out how to switch out of). Anything I did wrong or a…

I have a Whiteboard diagram that I want to embed into my Confluence page. I cannot find how to do this. I can embed a new Whiteboard via the Insert menu. But I don't want to create a new one - I want to use an existing one. Some previous suggestions on the forums say to just paste the URL of the Whiteboard into the page.…

Disclaimer: This is a recurring question in the Community — variations of “how do I lock this transition/status to a specific group?” come up regularly. Two tools people often confuse In the new Jira workflow editor there are two different mechanisms for controlling who can do what: Tool Current name Scope Where to…

Hi Atlassian Community, Few months back, I received an email saying that my Confluence site is being deactivated due to inactivity. I understand the inactivity policy, but I have important personal and work-related information stored on this Confluence site that I would really like to preserve. The site has already been…

Ao tentar criar uma conversa ou reunião do Microsoft Teams a partir de um ticket do Jira Service Management, o fluxo de autorização falha com um erro de backend em vez de completar o vínculo. Ambiente: [instance redacted].atlassian.net (Jira Service Management) Usuário afetado: [email redacted] Ticket usado no teste:…

I use a Confluence form as the data source for a smart multi-select field on my main form. IFTTT macros then create a Jira story and several predefined subtasks. When the ticket is complete, a checkbox on a dashboard is selected and saved. At that point, I want the system to create one Jira task under the existing story…