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Hello team , I’m on Integration Enablement team, I’m unable to comment/assign tickets to myself. Can anyone please guide me the process how to request and where to? Thank you.

Hello. I am using a translation tool to write this message. When I open a page in Confluence using Chrome, an error like the one shown in the image appears briefly during the page transition. I have the appropriate permissions, and the page reloads without issues after waiting a few seconds, but the error appears every…

Hello, In our team-managed project MT, the Fix versions field is available for issue types such as Story and Bug, but it is missing for User Story. Versions are enabled and the project contains multiple versions. We can see and edit Fix versions from the List view for User Story issues. However, when editing the User Story…

Hello, We have bee using Confluence under 10 Users and accidently added 1 additional user which we have later remove as of now we have active 10 users but our workspace is showing deactivated. Can you please immediately address and activate the work space?

Hi Atlassian Community, I am experiencing an issue with the Security Level field on a workflow transition screen and am trying to determine whether this is a configuration issue, limitation, or bug. Problem I added the native Security Level field to a transition screen. The field appears correctly, and users can select a…

They are annoying. Day after day after day. The "X" removes them for the day, but they come back again and again and again. Thanks!

TL;DRs are in BOLD. Background: My organization's internal customers are accustomed to (and largely prefer) working out of email rather than navigating to ticketing portals. We have both JSM & HappyFox, utilized for different purposes. I'm wondering if the following HappyFox (HF) features have equivalents in JSM. * Forward…

Hello Jira Enthusiasts, I am New to Jira JSM and want Guidance, Resources, any documents to start CMJ from your experiences. our team focus is to test particular things like settings, configs, automation rules in sand box and have to move to the production.

Hi there, I work at a company that use JIRA and we want to change to a fresh plan because we cannot change the administration access as the person has left the business. As such, we can't make the feature changes that we want (like introduce EPIC tickets for example). Our IT Services provider says they can't change the…

Looking for free, easy to use, and top recommended choice! Using server version!

Hello Community! I have a question/observation - one of my automations is creating a Child Issue of a different Type when the status of the Parent issue is set to a specific one (E.g. Ready in XXX). This new Child Issue is prefilled with specific details into standard/custom fields, and one of those fields is a translation…

Introducing The Atlassian Rovo Agent for Gemini Enterprise, powered by A2A Atlassian Rovo is Atlassian’s AI that understands your projects, people, code, and history so it can bring real-time context to every workflow across your Atlassian apps and integrated tools. Today, we’re excited to bring that intelligence directly…

We've created a Plan, configured, saved the Basic view. Some of our colleaguse see this given view and some something else. What we've already checked: - project, issue permissions - Plan permissions - board, filter permissions I found that "Atlassian constantly changes things: some “Basic views” actually only appear for…

Hi Atlassian Community, I am unable to log in to my Atlassian account because my email address (davidliao@kingtel.com.tw) belonged to my former company, which is now closed and the email account is no longer accessible. When trying to log in, I am prompted for a verification code sent to that email, which I cannot…

Hi, I'm trying to delete my Atlassian account but it's blocked with: "User is last billing admin of a transaction account that has one or more non-cancelled subscriptions." Site: cesurformacion-team-pat5mmdx.atlassian.net — account: julenmauricio.s430663@cesurformacion.com. All products are Free plans and already…

Bonjour, Je souhaiterais savoir s’il est possible d’ajouter gratuitement une nouvelle salariée à notre tableau Trello « Sourcing », en retirant au préalable certains comptes actuellement associés au tableau mais qui ne sont plus utilisés. L’objectif serait donc de remplacer des utilisateurs inactifs par une nouvelle…

Hi Community! Here is an easy question: When creating release notes in a Jira space you can choose to create them in Confluence (Documentation). This will open the Confluence editor with a default template. Is it possible to adapt this template? Currently I edit the page every time. But I'd rather adapt the template. If…

One user cannot edit Target start / Target end in an Advanced Roadmaps plan. The fields are greyed out and the cursor shows a red "not allowed" circle. The user is in group "PM", which has the "Advanced Roadmaps user" permission and Edit access to the plan (Plan access: Restricted, group PM). Other users in the same group…

Hello Atlassian Support Team, I am writing regarding the deactivation of my Jira Free subscription due to inactivity. I received a notification email around August 20 stating that my site/account was scheduled for deactivation due to inactivity. Unfortunately, I could not log in at that time, and my…

I get this error message when I tried to link to a valid confluence or jira url.

I’m trying to understand the data-handling implications of the new Atlassian × Gamma integration, particularly for organizations where Jira and Confluence contain confidential or regulated information. The integration is quite interesting from a productivity perspective — Gamma can use Jira and Confluence context to create…

The descriptions for most of my cards (1,000 cards) has disappeared. I am absolutely livid and cannot find a solution or a way to get the information back or even how to get help from Trello. There is not filter turned on. Cards and their main head title is fine - just no description when the card is opened. Anyone???

I didn't want to sign up for this account ever! I don't know how it happened, but somehow I did. I want this subscription cancelled immediately!! I don't owe anything, because I never used it!!!! [Post edited by moderator to adhere to Community Guidelines.]

Hi Atlassian team, I’m referring to this previous request: [Team-managed Project] [Time Tracking] - Add functionality for users to start and stop a live timer to track/log the time worked on an issue We are currently facing the same problem described in that issue. In Jira Server/Data Center, we used a plugin that allowed…

Ao acessar o app do jira de Team Reports, com.gebsun.atlassian.reports.free/myworklogs-report-page, aparece erro ao recarregar a pagina, isso esta acontecendo com vocês?

I am trying to configure My project help center page, it seems there is no option to make logo bigger, I tried to upload bigger logo as well but it still appear small. Apart from that in right corner My request logo is present but there is no option to add label to that logo so that it indicate properly that its for my…

hello everyone

We have now got CSAT working but we cannot see which tickets it is being sent from without creating test tickets. Is there a way of reporting on this, so we can be sure that they are being sent (previously they stop sending without us knowing). Thanks - Stephen

I am creating a service for which I want to fetch all the pages which have restriction "Only specific people can view and edit" set to it. I tried this endpoint confluence_base_instance/rest/api/content/{id}/restriction but in this also there is no where explicitly specified that this is a restricted page. Is there any…