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Confluence AI is not working. It keeps saying "Something went wrong. The issue should resolve on its own. In the meantime, you can check the status page. There may be a known incident reported related to this error. If it keeps happening, ask your admin to contact our support team and give them: Hash: 18kqapTrace:…

Spoiler content in Forum email notifications currently renders as a fairly plain box with “Spoiler Warning” inside. It would be nice if this styling were improved so spoilers are more visually polished and closer to how they appear in Forums, while still keeping the content hidden by default.

Workspace: orthored. Repository: orthored-masters-2. Pushes are rejected with "Repository is over the size limit (4 GB) and will not accept further additions". A fresh git clone —mirror of the repository is 1.25 GiB (6,824 objects), so the reported size appears to be unreferenced or uncompacted data. Please could Atlassian…

why did I have to ask 5 times before it go this right? you aren't showing me the text you plan to add you didn't tag the user you haven't attached the file round and round it went reality - I could have done it myself in seconds, this wasted 5 minutes. How could I ever automate the flow with this sort of tool behaviour…

Hi, Is there a quick way to see who last changed a Confluence page and when, without opening the full page history? I know I can go into the version history, but I was wondering if there’s a quicker way to check this directly from the page. Thanks

From Rovo in confluence I asked the tool to generate a summary of a doc review and post it as an attachment to a jira ticket for a colleague to review. The attachment was generated (.md) and attached to the ticket (as a hyperlink). I could download the attachment, but my colleague got 'File not Found'. What's going on…

I can't seem to find it, but was wondering if there is the MultiExcerpt for the data center version of Confluence. I'm surprised that this is needed as Confluence once had multi-excerpt long ago and now it doesn't. Seems like a simple solution to simply add a key to the Excerpt so it knows what to call, just like "anchor".

Can I change the order of rows in a CCMA user-mapping.csv file?

I'm trying to get back to my original account <mycompany.atlassian.net> but I cannot find a way to do this. I inadvertently created a new account <mycompany26.atlassian.net> and now my login's default to this new account, which is not needed. email: mark@globalmaritimewerx.com

Is there a way to add a status to a Risk listed on an Atlassian Project? I'd like to be able to filter on open vs closed risks throughout the project.

Hi! We are wondering how to merge the Loom transcript and AI recap with our meeting protocols that we create upfront to note down all the agenda points? Our meeting protocols are basically a table with column A (title + notes of the agenda point) and column B (output discussed in the meeting, eg. decisions, tasks, etc.)…

Hello, I should have access to my team's JIRA page but I keep getting this message when I try to access. The admin person for my team hasn't been able to figure out giving access and I tried clearing my cache/cookies. Any ideas?

We're migrating Jira Data Center projects to Jira Cloud in phases rather than performing a full-instance migration. We're running into a challenge with issue links between projects that are migrated at different times. Example Project A has been migrated to Jira Cloud. Project B remains in Jira Data Center and will be…

Hi Community! we have multiple Customers in our JSM. They are also associated to Asset Entries and their they have an associated Property (Category A, Category B, Category C). In our Knowledge Base Articles we have assigned each article a label (Category A, Category B, Category C). If a customer raises an article, the…

When in the admin account, under app, then sites, I see chiefofchaos-29679810.atlassian.net. I would like to remove the site chiefofchaos-29679810. I can't find where I do that. I have been able to disable the apps that were attached. This was created in my account when I was building out an example for a prior business I…

Jira Teams app is requiring a custom field on work type Bug that is NOT required in Jira. Creation of the new Bug fails in Jira Teams with no error message even if a value is provided for the field.

I have now received two emails from no-reply@po.atlassian.net that appear to be suggested AI Prompts that I am being encouraged to use in my Atlassian work. That's nice. But the problem is the content of those prompts has been pulled from my tenant data, which we have NOT given Atlassian permission to use, least of all to…

The Jira Cloud for Microsoft Teams app now understands natural language. Your team can now create, update, and assign work to teammates or AI coding agents without leaving the chat. Take a look How to get started Requirements Make sure you have: Rovo enabled for your site The Jira Cloud for Microsoft Teams app installed…

A couple notes about the settings panel on the Standup tool: Density - There does not seem to be any difference between Default or Compact density settings. The setting states are not 'remembered' between sessions, so my speaker order is always shuffled, requiring me to reorder by hand every time.

Hello, Originally I had aschwartz@starbrite.com; after I married my email address changed however I was still able to receive emails to the original email address. We have recently migrated to our Parent company email address and I would like to merge the aschwartz@starbrite.com (as well as aedwards@starbrite.com) account…

Hello, My Bitbucket workspace is stuck in read-only mode with "The requested URL returned error: 402" with 2 users. I am also on the free plan. How could I go about resolving this?

Welcome We’re glad you’re here! If you came to the Loom Community for help with a Loom issue, this post explains the fastest way to reach our Support team. We’re unable to troubleshoot technical issues or account-specific issues (such as billing) in Community. When to contact Loom Support We know running into account or…

1-why-not 조직 삭제가 안돼요. 조직 삭제해주세요.

Hello Atlassian Community, I am one of the core developers of the Bitbucket workspace gzshifuchurchit. This workspace contains an important project that we developed for our church. Due to work and personal commitments over the past few years, development was paused for a long time, and unfortunately we did not notice…

I'm trying to remove a workspace I created accidentally, I am the admin but still I can't see a way to remove it. https://bitbucket.org/ontrocode how can I do it?, I tried to get help from support but I didn't find any way to send an email etc.

Hello everyone, I'm facing an issue when importing a CSV file into Jira. My CSV contains a Baseline Date field (date type), but during the import process Jira does not seem to recognize or properly map this field. The values are present in the CSV and use a valid date format, but after the import the Baseline Date field is…

We are migrating to JSM and want end users to only see the tickets they submit in Jira, and not the old tickets we are migrating from our previous provider. The migration process automatically links the tickets to the users' accounts based on email address, so we can't prevent it in migration. I am hoping we can change a…

I'm trying to measure the elapsed time between certain statuses for a Sub-Task. I have configured the appropriate Custom field (Sub-Task - Elapsed Time) and also configured the Context for the field, specific to the project and the issuetype. In order to check it is on the right screen, I have turned it on to show when…

Hi Atlassian Community! I’m working with a Jira Automation rule that creates an issue based on an external event/webhook. The rule works correctly, but occasionally the external system sends the same event more than once, which can result in duplicate Jira issues being created. I’m considering storing an external unique ID…

Hi Atlassian Community! 👋 We're excited to share what's new in Assets Data Manager for September 2026. This release brings a significant set of improvements to the new admin journey, and a new wave of capability additions covering Lansweeper, bulk operations, saved search, default attribute mapping, and a new cloud-enabled…