Over the last few years, we’ve heard a consistent message from admins, champions, and power users: you like that Jira keeps improving, but it’s too hard to keep up with what’s changing, when it’s lan...
Hi everyone , I’ve been working with Jira for a while now, and in my project I came across a few common challenges. Sharing a few of them here along with what worked for me. These are simple thi...
Hi Community! 👋 We're excited to invite 2-3 customers to participate in an exclusive Early Access Program (EAP) for the new Jira Software Timeline. This is your chance to get early access to power...
Hey Community 👋 Happy to announce that you can now use Atlassian Teams natively in automation rules to keep your workflows scalable and accurate. What's new? Easily route issues and assign wor...
📣 All aboard with Jira + Loom! Attention admins: The Teamwork Collection is here to help you improve and customize your user onboarding experience in Jira. With Jira's new custom onboarding featur...
This one is for the developers out there! We've added four new AI models to Rovo Dev CLI: Claude Haiku 4.5, Claude Opus 4.5 (the most capable model), GPT-5.2, and GPT-5.2-Codex. Check out our guida...
If you’ve been following our Bite-Size Learning Series for Jira Plans, you’ve already seen how Jira Plans can bring work from multiple projects and teams into one place. Now,...
If you are using business timeline, you might have notice the new visual changes. Before rolling it out further, we want feedback from active Jira business project users who rely on timeline planning...
Update 1/15/26 If you’ve been following this video series, you’ve seen how Jira Plans can bring work from multiple projects and teams into one place. Now, we’re making it e...
Out-of-the-box insights into productivity, bottlenecks, blockers, and areas for improvement for software teams Hey Atlassian Community ! We’re thrilled to announce that the Development f...
Hi Jira community! For the development teams out there, we've got some new resources to help you transform software development with AI-powered workflows, starting with planning in Jira. Rovo Dev...
Hey, Jira community! We know many of you are the go-to Jira experts on your teams – the ones everyone asks for tips, tricks, and best practices. We wanted you to be among the first to know we've laun...
Do you want to learn more about Atlassian? Then take a look at our video series: Atlassian Answered ⭐️ With Atlassian Answered, the amazing @Kevin Lee answers your top questions about Atl...
Hi Atlassian Community! We’re excited to announce custom onboarding for Jira Cloud. Welcome new site users with a tailored experience and set them up for success from day one. Available in Jira Pre...
Hello and welcome to the Jira Community! We’re sharing some of our favourite resources to help you and your teams get started on your Jira journeys: Are you a Jira Admin? Join us...
Hello, we would like to delete all user accounts that are managed by us which have not worked on any issue for at least 3 or 5 years—regardless of whether they have been disabled in the meantime or a...
Hello Atlassian Community & Support Team, We are currently unable to access our old Atlassian/Jira Cloud account and site. When trying to open the site, we receive the following message: “P...
Whenever I try to add company domain email address or even try with personal gmail account, it is not allowing me to use it for ticket creation. I tried to add external email with company domai...
Hello everyone, There is this new fantastic feature RFC-112 https://community.developer.atlassian.com/t/rfc-112-free-guest-access-in-jira-cloud/95498 https://jira.launchnotes.io/announcements/...
I have not received any Jira email notifications since November 2025. All notification preferences are enabled in my Atlassian profile. Emails are not in spam or trash. The issue started suddenly — ...
Basically we can get multi level cascading select list with the ALtassian plug in called cascading custom fields. What we are unable to do is get multiiple children of a parent with diffe...
Estou configurando automações no Jira para criação automática de cards (issues) a partir de um item principal (entregável), e preciso estabelecer uma relação clara entre eles, semelhante a um vínculo...
We are making use of the Goals in Jira to track the work we're doing to meet our objectives. We have also defined success measures there, and have created projects. All of that seems like it will be ...
Up until very recently, when doing a search or using a filter, you could click on a work item in the results and it would open in the full page. You could then use shortcut keys like 'j' and 'k' or c...
I'd like to restrict a transition in a workflow if it has part of a fix version's name. The fix versions on which I want the workflow to restrict the transition include a year, e.g. 2026, 2027, 2028....
Unable to create a ticket via api call
Ao realizar a extração da base de usuários ativos no Jira, foi identificada uma inconsistência entre a quantidade de usuários apresentada na planilha Excel exportada e a quantidade exibida no Painel ...
Hello, Working on Jira Cloud, I haven't seen anyone else with the same problem as me for the past few days : In an automation, depending on the triggered event, I send an email to users....
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Hello From time to time, I receive email saying "Hi, admin 👋 I'd like to use Jira Product Discovery to collaborate with my team." I have this as well for "Jira Customer Service" and...
Hello I have several automation. One of them us updating some fields (if they have not been set from the ticket creation) The other one is assigning the ticket based on the fields value Is...
Hello, I have noticed that there has been popping up following error: [CHART] Date of First Response: The value of this field cannot be modified as it is set automatically. [CHART] ...
Hi, I'm trying to delete my account but it is not possible. I don't have any active subscriptions , tasks and whatever but still i'm not able to delete it. It is soo annoying...
Hi, I am trying to add Confluence to my existing Atlassian site, but I am getting the following error: "Unable to add app. This can happen when a site is behind on payments." I am currently on a Fr...
We have defined an automation rule, which should trigger when a Work item is created, and if it matches a Work item fields condition on the Request Type. When we create an Issue from the Jira portal...
Hi everyone, I am facing a critical issue with Jira Service Management Cloud REST APIs regarding a workflow that used to work perfectly until recently. Our Context & Past Workflow: We have an ...
Hi This is Jung-hoon Shin, Senior Research Engineer at SWM. I am writing to inquire about a sudden change in the Jira creation screen. When I click the "Create" button, the standard "Create Story" ...
Queria saber especificamente cual es el permiso que me tienen que otorgar para poder modificar las barras de ccronograma de un board
the space list show on plan, when you create an epic and link to a space it's very unfriendly, not complete, not permitting to quick select digiting some characters, in fuzzy order! Nee...
Can we have series number in Jira cloud custom fields incremented whenever a new work item got created as follows (for bug -1 the field should beTR0000001, for bug-2 the field should be TR0000002) li...
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