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Hi, how can I connect Cursor with Jira?
I have already connected Claude with Jira, and the setup was quite straightforward using the Atlassian connector in Claude, which uses MCP. My expectation for the Cursor–Jira integration is the following: Cursor would have access to the current codebase, and through the Jira integration, it could fetch the details of a…
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CSAT is not being sent every time we closed a ticket
Despite following the instructions in the help app (ROVO) i.e. turn CSAT on ensure notifications for request resolved is turned on ensure tickets have a valid request type ensure the status (being changed to) is 'DONE' Only some of the resolved tickets send out a CSAT. There does not seem to be an obvious reason for the…
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Is it possible to Export a list of ticket with Last modified date and last modified by ?
Is it possible to Export a list of ticket with Last modified date and last modified by ?
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We can't access our tickets since yesterday morning 9:00am uk time.
Hi Guys, We are having issues since yesterday morning accessing our tickets. Is there anything that can be done to resolve this ?
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Project Organization question
Hi all, we're a team developing a bunch of C# projects. Everyone in the team can work on any bitbucket repo of our project, so our tasks can be assigned to anyone in the team. Is not clear to me ow to organize things. Should I create a single "space" ? In that case how can I associate backlogs items to the correct repo ?…
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Security Level Selected on Transition Screen Does Not Update Issue Security Level
Hi Atlassian Community, I am experiencing an issue with the Security Level field on a workflow transition screen and am trying to determine whether this is a configuration issue, limitation, or bug. Problem I added the native Security Level field to a transition screen. The field appears correctly, and users can select a…
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Failing Callback via Oauth
We are facing an Atlassian OAuth 2.0 callback issue. The important point is that the QA callback URL itself works with one existing Atlassian OAuth app. However, when we configure the exact same QA callback URL in other/new Atlassian OAuth apps after changing the configuarations like callback url and secret/ID but all…
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Jira task modal fails to open
Something went wrong on our end If this keeps happening, share this information with your admin, who should contact support. That is the error message
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How are you managing ERP test cases alongside Jira?
ERP testing can become difficult because one change may affect several connected areas such as finance, inventory, purchasing, sales, or user permissions. Teams may also need to repeat the same regression tests after every release, keep track of who tested what, record results, and connect failed tests with Jira bugs. For…
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Jira draft tickets
Can someone tell me why Jira does not have drafts? I find it hard to believe this feature is not available when all the users out there put so much effort into creating tickets only for our machines to restart and then 'poof' all that good ticket chat has gone up in the wind like my dogs backside air. Am I wrong? Is there…
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Creating a filtered view that shows ALL issues in active sprint including subtasks.
I've gone round and round on this. No matter what filters I apply to a list view, I cannot create a comprehensive filter that includes ALL issue types (including subtasks) in active sprints. I do not want to rely on the board because in order to see subtasks, I have to group by subtask and then I cannot see items by…
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No access to tickets
Hello, We need your assistance. We can access our Atlassian domain, but since this morning, no one has been able to view or update any requests! Our URL is: https://septeoresalys.atlassian.net/browse/RSL-14645 We receive the following error on all tickets: Hash: 1H9DRZR Trace: 97838ff4c3bf47c08a947beefcf902b3 thanks for…
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How do you manage a social-media content workflow with Jira?
I work in the social-media tools niche, particularly around TikTok, and I’m looking for a better way to organize the different stages of creating and publishing short-form content. For teams already using Jira, would you recommend creating a workflow where content ideas become Jira issues and then move through stages such…
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Jira automation Waiting for customer
Hello everyone, I am currently trying to build an automation that will send an email to customers when their ticket status has been on "Waiting for customer" for 2 weeks. It MUST send an email ONLY if the status remains "Waiting for customer" uninterruptedly for the full period of 14 days. Here is the current code: project…
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why do jira cloud email messages not show comments all of a sudden
Since this past weekend, when we receive email notifications from jira cloud, the text of the comment is NOT in the email. Why did this change all of a sudden? This makes it time consuming to click on every email to see if the email notification is useful.
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What is the best test management tool for Jira?
I’m currently working as a QA Manager for a mid-sized SaaS company that develops project management and collaboration software. We use Jira for issue tracking and managing our development sprints, and now we’re looking for a dedicated test management tool that integrates well with Jira. I’ve done quite a bit of research on…
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How can I associate custom fields with work types - company managed space
I'm finding the online documentation to be inconsistent and confusing. Not sure where to look anymore?
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Teamwork Graph capabilities roadmap
Hello We’re a Marketplace Jira app team exploring Teamwork Graph (TWG) to improve reporting capabilities for our customers. Before we invest further in extending our reporting capabilities, we’d love to confirm a few things I couldn’t find clear answers to in the docs. Custom entity types in Teamwork Graph Will Marketplace…
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How do you organize and prioritize tasks in Jira when managing multiple projects?
I am still learning Jira and trying to understand the best way to organize tasks when working on multiple projects. Do you normally create separate projects for each type of work, or keep everything in one project? I would also like to know how experienced Jira users manage priorities and avoid missing important tasks. Any…
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How do people deal with the Sprint +1 Issue?
I want to the ability to view items in Filtered Lists that show me the actual sprint names of anything that encompasses multiple sprints instead of seeing the Sprint +1 value. The closest workaround I've found is exporting the data into Excel. I want to see this in JIRA, not have to export it.
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Fix versions missing from Story work type after editing required setting.
Site: velos-team.atlassian.net Project: VELOS (Velos Geral), team-managed software project The Fix versions field works correctly on the "Problema" (Bug) work type, where it lists all nine existing project versions. However, it disappeared from the "História" (Story) work type right after I edited that field's required…
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Baku Exam Center ACP-120
Hello, I am looking exam center for ACP-120 in Azerbaijan, Baku Who is know where exam center provided this exam center?
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How do you manage task dependencies across multiple development stages in Jira?
Hi everyone! Excited to join the community and looking forward to learning from your experiences. In our team, we're trying to build a roadmap that shows not just individual tasks, but also the dependencies between them across different stages of development. For example: Task A (one team) → blocks → Task B (another team)…
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Gantt/timeline app users: has slowness ever actually made you switch apps?
Following on from my last thread, which was useful enough that I'm going to push my luck. I pulled the negative reviews (1–3 star, with text) for eight Gantt and planning apps on the Marketplace — BigGantt, WBS Gantt-Chart, BigPicture, Structure, Capacity Planner, Easy Agile Roadmaps, Swanly, Gantt Cloud. 284 reviews with…
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Jira Capacity Tab
Will the new Jira Capacity tool be customisable (for example change the 40 hour week) in future? Will it also have reporting capability?