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Community resources
Jira
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I am keep getting asked for my credit card details by atlassian, I am trying to delete my account, It is just pending, and keep getting spam emails. should I just report as a spam, or is there anothe...
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Similar to mid-May 2025 where we had issues with the integration without any changes on our Jira cloud instance, we're seeing the same over the past 24 hours (since August 5th evening EDT). I've sea...
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Hi, I need to remove a duplicate Jira User (user has two presences on Jira under two different companies) from a Jira Kanban Board I created. I'm not seeing how to do it..? Thanks!
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I have a custom field called 'Roles'. This multi-select field allows the team to indicate the different types of resources needed to work a task. I want to automate creating each subtask for assignme...
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As of earlier today our jira tickets are no longer showing the branch or PR information under the development section. We have checked all of our connectors and permissions and nothing seems...
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We have been using the + button on Projects to create "Child work items" under the Project or to make already created tasks into "Child work items" for the Project. In the same vein, on a task, we we...
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What are some of the features being used on Jira to track Purchase Orders, especially when you receive partial orders per the agreement. Is there a feature in Jira to update the quantity recei...
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Our design team uses a Status "Preflight" and I am trying to create a report showing how many times an issue has been placed into that Status. One issue could have been in that status several t...
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I am trying to get the linked issue type specifically for inward values. If I do issue.issueLinks.inwardIssue, this gives a list of all the keys that are inward issues. If I do issue.issueL...
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How do you set up an automation rule that fires if: * the assignee is set and priority >= high or * priority goes from below high to above high, and issue is assigned In these cases, we would...
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Hello, I have a rule that is copying FixVersion from Project 1 to Target Quarter in Project 2, when FixVersion is updated. This is working correctly. I'm using the below t...
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Good afternoon, I wrote a question earlier, asking for help to get an admin of our organization after the dismissal of employees who were previously admins with us. Atlassian support created a ticke...
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I have the same issue described here: https://community.atlassian.com/forums/Jira-questions/API-deselect-option-from-custom-field-single-select-not-working/qaq-p/1789037 Any idea what's wrong? ...
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After login in Chrome, there is error message: ReferenceError: tinymce is not defined Other browsers are not working as well.
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Brief context: I need to create an API token for integration with our ServiceNow instance (we looked at third-party apps, but the decision was made to use the API). Because we need both admins to hav...
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We want to send a Slack message directly to the assignee of an issue if a work item is assigned to them, and the priority is high. Is there a way to have an automation rule that sends a Slack message...
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Hi there, For reasons that predate my involvement, there is a single select field that exists in our instance that consists of a bunch of times, eg "3:00 PM" I'd like to backfill via an A4J r...
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https://community.atlassian.com/forums/Jira-articles/Everything-you-need-to-know-about-migrating-from-the-DVCS/ba-p/945910 says that bitbucket is no longer using DVCS but if you go to https://su...
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Hi everyone, We’re currently exploring ways to optimize Jira for organizing logistics and timelines for vip private tours Washington DC — a premium service that involves managing multiple team membe...
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Currently I have a plan set up with no filters. Some of my epics aren't appearing the plan. Why would some stories appear while others not appear on the plan? I thought the sys...
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My team members can not edit the powerbi connectors even though I shared the connectors to team
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Good afternoon everyone! After several hours of searching, I thought I would ask the question here about putting together reporting for our teams. Within our Jira Instance, we have company-managed s...
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I'm a Delivery Product Manager and work with several application teams who I create Features for work requests using Jira Align. My POs then create/assign their User Stories to these Features (Jira E...
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Is there a way to only show specific values from a dropdown field based on the customer organization
The first question we ask our customers is, "What application is your request regarding?" The Application field we have in Jira is a dropdown, and unfortunately, not all customers have all of the app...
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I have set up a Jira Plan with a filter that selects Epics and Stories based on a tag. All views display the expected data set, except the Summary page which has included and Epic & Stories which...
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