I have a new custom field and have an automation that sets it when any new tickets transition their status. However, I have old tickets that I would like to set based on the status transition d...
Hello Atlassian Support, I am a user listed under the group `jira-users-netgo-dys` on the site `netgo-dys.atlassian.net`. My account (zng.caferaydin@gmail.com) is shown under the group, but I do no...
Hello Everyone. Recently my Service Desk starting receiving a lot of questions about a system that my team don't own in our business unit. Researching why we are receiving this questions, I found t...
Hello Community, I regularly update my quick filter SQL query to filter by our latest fix version. I've searched the new JIRA UI everywhere for "Edit Quick Filters." Where did edit quick filte...
I am authenticating a command-line tool by bouncing my users through an URL something like https://auth.atlassian.com/authorize?audience=api.atlassian.com&client_id=...&scope=read%3Ajira...
why is video not playing? Is/are the backend server(s) overloaded? If so - this is a massive problem.
We want all users in our Jira and Confluence Data Center environments to login directly via SSO. In production (Jira 9.12.22), we're using the Microsoft SSO add-on, which allows for SSO enforcement w...
Is there a method to iterate over all the fields that have been modified in a "Field Value Changed" automation rule? For instance, if I have three fields set to be monitored by the trigger, I want t...
It makes no sense that estimates can how up on the plan view in JIRA but cannot see the associate accounts? can someone help and support? It would be easy to see if anything is being charged to the w...
how can i filter the backlog by a sprint and see the stories. when i search a sprint - I find the sprint but it tells me there are X number of stories in the sprint and those stories are not displaye...
Hi everyone! I am trying to publish a view in JPD, and having some trouble setting the published description. In my view, I click Publish > Settings > and see Published description as the bott...
I'm trying to determine the project management capabilities of using Jira and Confluence together. Can an actual project plan and work breakdown structure be built in Confluence and utilized in...
How can I see the email id in to and cc along with the input email id for project for email requests ?
Hi, I have the following rule which is intended to do the following: Get all of the possible options form a custom field select list For each option Filter those I don't want Create a clone of ...
Assume that we have 2 issue types A and B A issue will link to more than one B issues ( 1 to many) B issues will link to only one A issue (many to 1) and the link between A and B is "is fi...
Hello, as new left navigation does not useful. In new navigation not easy to see related to my ticket.
Hello, I would like to remove "task deletion permission" of some users in our team. How can I do that? Thank you in advance
Jira V9.17.0 Currently to get the total of tickets in a filter we are calling rest/api/2/filter/{filterId} to get total count of tickets for each filter and if there are multiple filters ...
Hello Atlassian Community, We are experiencing an issue with our free Jira Cloud instance. Our only site admin has left the organization, and we do not have access to their email address. A...
So, my team wants to implement a change management project, basically we have specific processes of how things are done and whenever we have any changes, we need our change management form to be...
Recently the Jira UI changed quite a bit. Now, when I open an item separately in a browser tab, the list of child items SOMETIMES does not populate. This means I'm left thinking that, for instance,...
Hi, I want to add "Google chat for jira cloud" plugin link here in Jira. It works till the last step and then it stops working. Basically, we want to create issues directly from Google c...
Hello, I have create a new custom domain. I shared the CNAME records with my DNS team that activated it. We still redirected to the old URL. Thanks for your help! BR
Assuming the user has the relevant permission, which of the following are true about creating a new version? (Choose three.) A:Users can only create a new version in the Version settings. B:Users c...
Hi, I generated a token for my user but cannot login with postman "BasicAuth" with email and this token as password: get 401 I found these artikles but cannot find a solution Which Auth metho...
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