Community resources
Community resources
Community resources
Loom
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The holidays are approaching, offering a perfect chance to unplug and recharge, especially when you’re set up for success! Discover how Loom’s latest AI features can help your team disconnect wit...
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Did you know you can embed Looms into your Community Forums posts? Members at Contributor level and above can utilize HTML post editing to share your Looms with the Atlassian Community...
- Article
- bite-sized-learning
- loom
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Hello and welcome to our brand-new Loom Community! Whether you’re new to Loom and Atlassian or a long-time user, we’d love to share some of our favourite resources to help you along your Loom journ...
- Article
- atl-evergreen
- community-launchpad
- loom
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Featured Welcome to the new Loom community!
We’re glad you’re here! 👋 Our goal for this space is to have it serve as a central place for Loom users to engage with and be inspired by other Loom users and our Atlassian team. I’d like to int...
- Article
- loom
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Hello: Here's a video describing my problem. Thank you for any assistance you can provide.
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I'm not sure this is the place for a feature request - it would be useful to be able to record audio only in the desktop app and Chrome extension. Recording audio only on the mobile app doesn't allo...
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I record short (10-15min) Screenrecordings and have been running into issues with the timer sticking and then jumping ahead during the recording. Lately, I cannot even record a video as it just gets ...
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can i screen record with my face in the screen recording like how i would in my macbook? You see how my face is in the corner and im recording my screen
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Now when I when i select "new video" or "record a video" I can't access my notes before I begin. I could pull up the notes with the 7 looms I created before. Now I can't. Something was ch...
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Is there an option to replace the original audio in a recorded video with a new recording? while playing the video recording? I am recording training videos via Screenshare, and if there are b...
- Question
- loom
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Hi Atlassian / Loom Community, Question: Has anyone successfully restored access to a paid Loom admin account after changing the email through an Atlassian account, when Loom starts forcing “use y...
- Question
- loom
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Hello I am new at LOOM, and I am totally stocked. Impossible to recording and workplace unvailable. I asked to AI but nothing is working. I need to begin asap, because I have a hug...
- Question
- loom
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Whats the point in having Loom If the Start recording button is locked? I have 70GBs of space on my computer!
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Hello Loom Team, I subscribed to a 1-month Loom plan from December 28, 2025 to January 28, 2026 to record my training videos. I use the share link of each Loom video so it displays inside my tr...
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hur flyttar man inspelningsmenyn till vertikalt läge från horisontellt läge, vid inspelning med Loom?
- Question
- loom
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The most frustrating thing is when you start to record on loom and i flips your window to another window.. Can this be changed? Because it ruins the flow and is a privacy issu...
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Hello, I am unable to log in to my Loom account, and my Loom is integrated with Atlassian. I also cannot access the Atlassian support portal because I am locked out of my Atlassian account. I do not...
- Question
- loom
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I have two e-mails, one business and one private, as an administrator, I am logged into the business account. Normally, on my desktop, I am logged into both accounts and now when choosing a subscript...
- Question
- atlassian-cloud
- cloud
- loom
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I'm just testing Loom Business+AI and have added variables to change the audio/transcript. I wanted to put a "Hi {name}" text overlay on the video itself. Is variable substitution possible within an ...
- Question
- loom
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completed all the required settings
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Hello, I have the Desktop Mc version and can't find the Capture section to resize a video. I am new to Loom and maybe missing it? I need to do a vertical 9:16 ratio and stuck. Tha...
- Question
- loom
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Hello Loom Support Team, I’m experiencing an issue where the “Start Recording” button is disabled and cannot be clicked. This problem occurs on both the Loom desktop app and the Chrome browser vers...
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I have recorded and edited a loom video. It plays ok in the browser but when I download the mp4 video file, the sound is lost from parts (usually the start) of the video. I have downloaded it multipl...
- Question
- loom
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Hi, I have a number of videos that when downloaded go out of sync with the audio, or simply remove sections of either the audio, or both the video and audi0. Have been trying to downl...
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My bill for my Loom subscription fee went through in December, but every time I log in it sends me to an older account that's only on the starter plan. I'm using the same email the receipt was...
- Question
- loom
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Camera is turned on in options and I can see it recording me but it doesn't show up on the video
- Question
- loom
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Hi Loom community, We’re currently running into two issues with Loom that started appearing very recently and wanted to check whether others are experiencing the same problems. Workspace sh...
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I set the settings to highlight mouse clicks, but they still don't appear on the recording. How do I fix this?
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I have tried twice to record a Loom video that was going to be more than 5 minutes, but it keeps ending at the 5 minute mark, even though I have the Business+AI trial and have my credit card payment ...
- Question
- loom
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