Jira

Hi all, I'm looking for advice on handling inbound emails from request participants in JSM. The problem: When the Reporter of a ticket replies via email to the project email address with the issue...

• Question
• cloud
• jira
• jira-cloud
• jira-service-management

We are implementing OAuth 2.0 Authorization Code flow for authentication with Jira (Jira Service Management / Jira Cloud). During the flow, our application receives an authorization code after the u...

• Question
• cloud
• jira
• jira-cloud

I have added a custom field Revised Due Date field in the List. So in the timeline I want to show the bar between old due date and Revised Due Date in different color  

• Question
• cloud
• jira
• jira-cloud
• jira-software

Did JIRA Cloud changed the UI recently? When I run a filter, it will show about 100 Epics.   When I click on the epic, I want to see the whole epic, not just a panel. There are optio...

• Question
• cloud
• jira
• jira-cloud

We work for IT team and get escalated tickets from service desk and many of them require manager or/ and security team approvals. can we have multilevel approvals in Jira? example flow > we get t...

• Question
• cloud
• jira
• jira-cloud

I need to set up automation so that each specialist has only one task in one status (in our case, In Progress). The remaining tasks should be transferred to another status (On hold). That is, the flo...

• Question
• cloud
• jira
• jira-cloud

Hello   all other sprint issues disappeared, but are still visible in All Issues   We encountered a strange issue today that appears to have happened suddenly. When we opened our Jira ...

• Question
• cloud
• jira
• jira-cloud

I have an existing account that I use. Email is irazumovskaia@movedocs.com. My actual email with the company is irazumovskaia@librasolutionsgroup.com, which i use everywhere else. I need to change my...

• Question
• cloud
• jira
• jira-cloud

Can I adjust the descriptions for specific questions in a Jira form based on a previous answer? Ie. I'd like to use conditional logic to showcase certain description text in a Jira form. 

• Question
• cloud
• jira
• jira-cloud

I'd like to adjust the placeholder descriptive text in the "description" field in my Jira instance. I want to do this specifically for a Jira form so ideally, we are only adjusting there but I'm happ...

• Question
• cloud
• jira
• jira-cloud

I am writing to inquire about a recent notification email I received. I would like to clarify a couple of points regarding my current subscription status and billing.   1. Reason for...

• Question
• cloud
• jira
• jira-cloud
• not%20applicable
• subscriptions-and-billing

I want to make an automation to look at the checked values on a checkbox field and assign them a numerical value and then sum them.  Then I want to use that sum to set another field.  I've ...

• Question
• checkbox
• cloud
• jira
• jira-cloud
• jira-software

...ayouts permission follow the link even if they don't have the permission to edit the field itself? My assumption is no, since it just takes you to the normal context page for a field. If that's true, w...

• Question
• cloud
• jira
• jira-cloud
• layout

When editing a work item layout, if I choose a field from the Fields sidebar and add it to the layout, that field is added to the screen associated with the layout. But if that screen is used by mul...

• Question
• cloud
• jira
• jira-cloud
• layout

I moved and Epic to a Milestone and lost all Child work. How can I retrieve it?

• Question
• cloud
• jira
• jira-cloud

After a recent update, the top search bar in Jira Cloud now searches across all Atlassian products (Confluence, Bitbucket, etc.) by default. Previously, it searched Jira issues only, which was much f...

• Question
• cloud
• jira
• jira-cloud

I’m using Jira Software Cloud and I’m trying to add a new user to my project/team. I believe I am the project owner/admin, but when I try to add someone I get the message that an admin needs to appro...

• Question
• cloud
• jira
• jira-cloud

Is there a widespread issue with the Retrospective no longer working? While attempting to start the retrospective, a message displays " A new update is available for Agile Retrospectives for Jira ...

• Question
• cloud
• jira
• jira-cloud

I have been using the "old style" of uploading our work into Jira. Everything is put into a CSV file, uploaded and our project mapping was already figured out ages ago. 2 weeks ago, the link I had w...

• Question
• cloud
• jira
• jira-cloud
• jira-cloud-administration

Me and the team in my department have been struggling to upload files on a ticket. This has been happening for a while now. We attempted to use different browsers and did hard ref4esh however the is...

• Question
• cloud
• jira
• jira-cloud

JQL supports field CHANGED TO X FROM Y The following operators should have NOT support AFTER BEFORE BY DURING FROM ON TO Would be very helpful when doing filter queries against a bunch of ti...

• Question
• cloud
• jira
• jira-cloud

Hi everyone, I wanted to raise awareness of an issue that’s having a significant and growing impact on our operations, especially as Atlassian continues the transition to the Forge platform. Like m...

• Question
• app
• cloud
• forge
• jira
• jira-cloud
• +3 more tags...

Is there a way to set the default configuration for the table macro for use in Jira Software Jira Service Management and confluence?    By default this is 3 columns. I use a 2 column with...

• Question
• cloud
• jira
• jira-cloud

For one particular JIRA project, I am unable to inline edit the 'Assignee' field in the Issue Edit/View screen, even though 'Assign to me' button appears on screen. I am Jira admin, I have checked an...

• Question
• data-center
• jira
• jira-data-center

Hello, I was wondering where in the admin panel I can find the settings for filters that control how company data is used by AI engines, both Rovo and any external ones connected to it. Thanks Alb...

• Question
• cloud
• jira
• jira-cloud