Jira

We're exploring Jira for managing recurring operational work in a service-based business rather than traditional software development projects. Some examples include: Customer requests and follow-...

• Question
• cloud
• jira
• jira-cloud

Dear Team, We would like to explore the Jira ticketing portal for our organization. Could you please assist us with the setup, licensing options, and key features available? We would also appreciat...

• Question
• atlassian-accounts
• cloud
• jira
• jira-cloud
• not%20applicable

Hi Team, I’m building a solution in Jira using Forge. Use Case I have four fields: State (Text field) City (Text field) Pincode (Text field) Status (To-Do, In-Progress, Closed) Expected Beh...

• Question
• cloud
• forge
• jira
• jira-cloud

Hi Team, Hi everyone, I’m building a solution in Jira using Forge and need help implementing dependent dropdown fields with two-way dependency. Use Case I have two dropdown fields: State AP T...

• Question
• cloud
• forge
• jira
• jira-cloud

Dear Support Team,   I was able to use Jira without any issues until last week. However, starting this week, I was suddenly logged out, and when I tried to log in again, I was redirected to ...

• Question
• atlassian-accounts
• jira
• jira-unknown-hosting-type
• not%20applicable
• unknown-hosting-type

We are currently implementing OAuth 2.0 Authorization Code flow for authentication with Jira Cloud. As part of our integration, users are redirected to the Atlassian authorization page, where they s...

• Question
• cloud
• jira
• jira-cloud

Hello, I’m looking for feedback on setting up a Jira organization for a platform product and engineering team. We are a small SaaS company with 4 developers split across 2 teams (Core/Backend and F...

• Question
• board
• environment
• jira
• status
• workflow

Hi all, I'm looking for advice on handling inbound emails from request participants in JSM. The problem: When the Reporter of a ticket replies via email to the project email address with the issue...

• Question
• cloud
• jira
• jira-cloud
• jira-service-management

We are implementing OAuth 2.0 Authorization Code flow for authentication with Jira (Jira Service Management / Jira Cloud). During the flow, our application receives an authorization code after the u...

• Question
• cloud
• jira
• jira-cloud

I have added a custom field Revised Due Date field in the List. So in the timeline I want to show the bar between old due date and Revised Due Date in different color  

• Question
• cloud
• jira
• jira-cloud
• jira-software

Did JIRA Cloud changed the UI recently? When I run a filter, it will show about 100 Epics.   When I click on the epic, I want to see the whole epic, not just a panel. There are optio...

• Question
• cloud
• jira
• jira-cloud

We work for IT team and get escalated tickets from service desk and many of them require manager or/ and security team approvals. can we have multilevel approvals in Jira? example flow > we get t...

• Question
• cloud
• jira
• jira-cloud

I need to set up automation so that each specialist has only one task in one status (in our case, In Progress). The remaining tasks should be transferred to another status (On hold). That is, the flo...

• Question
• cloud
• jira
• jira-cloud

Hello   all other sprint issues disappeared, but are still visible in All Issues   We encountered a strange issue today that appears to have happened suddenly. When we opened our Jira ...

• Question
• cloud
• jira
• jira-cloud

I have an existing account that I use. Email is irazumovskaia@movedocs.com. My actual email with the company is irazumovskaia@librasolutionsgroup.com, which i use everywhere else. I need to change my...

• Question
• cloud
• jira
• jira-cloud

Can I adjust the descriptions for specific questions in a Jira form based on a previous answer? Ie. I'd like to use conditional logic to showcase certain description text in a Jira form. 

• Question
• cloud
• jira
• jira-cloud

I'd like to adjust the placeholder descriptive text in the "description" field in my Jira instance. I want to do this specifically for a Jira form so ideally, we are only adjusting there but I'm happ...

• Question
• cloud
• jira
• jira-cloud

I am writing to inquire about a recent notification email I received. I would like to clarify a couple of points regarding my current subscription status and billing.   1. Reason for...

• Question
• cloud
• jira
• jira-cloud
• not%20applicable
• subscriptions-and-billing

I want to make an automation to look at the checked values on a checkbox field and assign them a numerical value and then sum them.  Then I want to use that sum to set another field.  I've ...

• Question
• checkbox
• cloud
• jira
• jira-cloud
• jira-software

...ayouts permission follow the link even if they don't have the permission to edit the field itself? My assumption is no, since it just takes you to the normal context page for a field. If that's true, w...

• Question
• cloud
• jira
• jira-cloud
• layout

When editing a work item layout, if I choose a field from the Fields sidebar and add it to the layout, that field is added to the screen associated with the layout. But if that screen is used by mul...

• Question
• cloud
• jira
• jira-cloud
• layout

I moved and Epic to a Milestone and lost all Child work. How can I retrieve it?

• Question
• cloud
• jira
• jira-cloud

After a recent update, the top search bar in Jira Cloud now searches across all Atlassian products (Confluence, Bitbucket, etc.) by default. Previously, it searched Jira issues only, which was much f...

• Question
• cloud
• jira
• jira-cloud

I’m using Jira Software Cloud and I’m trying to add a new user to my project/team. I believe I am the project owner/admin, but when I try to add someone I get the message that an admin needs to appro...

• Question
• cloud
• jira
• jira-cloud

Is there a widespread issue with the Retrospective no longer working? While attempting to start the retrospective, a message displays " A new update is available for Agile Retrospectives for Jira ...

• Question
• cloud
• jira
• jira-cloud