Jira

Hi Community! Here is an easy question: When creating release notes in a Jira space you can choose to create them in Confluence (Documentation). This will open the Confluence editor with a defa...

• Question
• cloud
• jira
• jira-cloud

Greetings, We host a service desk on Jira and we had set up Slack notifications since March 2026. They were working fine until 4th of September 2026 where we received the last notification. I tried...

• Question
• cloud
• jira
• jira-cloud

Hello, We have a monthly Automation allowance of 172,100 steps and may exceed it before December 3, 2026. If we reach the allowance before December 3 and Extra Usage is not enabled, will our automa...

• Question
• cloud
• jira
• jira-cloud

  A new access was introduced called "Guest" to provide Jira access for a single space. In the document it is mentioned that "Guests are free of charge (up to 5 guests per paid user). Total nu...

• Question
• cloud
• jira
• jira-cloud
• jira-cloud-administration
• not%20applicable

All our projects are created using a standardised project template with a common set of workflows and fields. However, some projects do not require most of these fields. In our on-premises environme...

• Question
• cloud
• jira
• jira-cloud

All our projects are created using a standardised project template with a common set of workflows and fields. However, some projects do not require most of these fields. In our on-premises environme...

• Question
• cloud
• jira
• jira-cloud

I would like a remote session where in i can share screen and show you what i am seeking help. We are using JIRA with Zephyr add in to manage Requirements , test cases , defects .    I w...

• Question
• cloud
• jira
• jira-cloud
• zephyr

Maybe it’s sharing updates, creating reports, managing documentation, or something entirely different. Curious to know what’s still taking up your team’s time.

• Question
• cloud
• confluence
• jira
• jira-cloud

I'm creating three team boards within one Jira space for a client. I am having issues with the automation rule that would transition a new Jira work item to the specific team board. But it isn't work...

• Question
• cloud
• jira
• jira-cloud

In Jira Cloud Free and Standard plans, Epic is the highest level of hierarchy. But if you have Jira Premium or Enterprise, you can add additional custom levels. You can add levels above the Epic but ...

• Article
• cloud
• jira
• jira-cloud
• jira-snippet-library-jql

A Jira Plan is a multi-space planning and forecasting feature available in Jira Cloud Premium and Enterprise. Use them as another way to view work in progress, to plan and schedule future items for t...

• Article
• cloud
• jira
• jira-cloud
• jira-snippet-library-jql

Hello, I’m having an issue with the billing status of my Jira site: sebasj2410.atlassian.net . My current Jira subscription clearly shows: Plan: Free 1 user Payment method: None No active Pre...

• Question
• cloud
• jira
• jira-cloud

Hi, we use a fresh GHE.com instance and we want to see commits in Jira. How can we archive this?

• Question
• addon-com.github.integration.production
• atlassian-marketplace
• cloud
• jira
• jira-cloud

Hi, Please see the updates in our plans below and let me know how we should proceed: Jira (Project Management): I have downgraded our subscription to the Free plan. Could you please confirm that...

• Question
• cloud
• jira
• jira-cloud
• subscriptions-and-billing

Is there a limit of how long you can use the Jira Free plan?

• Question
• cloud
• jira
• jira-cloud
• jira-cloud-administration
• not%20applicable

We used 'Backup Manager' from JIRA and the project disappeared. Trash - I couldn’t find a record. Audit Log - I couldn’t find an entry for Project deleted or any related subjects. Note: The downlo...

• Question
• cloud
• jira
• jira-cloud

How can I delete a subtask in a company-managed space. I am the administrator and I use the free version

• Question
• cloud
• jira
• jira-cloud
• jira-cloud-administration
• not%20applicable

When a user fills out a Form on the  Customer Portal, the form data is attached to the resulting Jira ticket. I need to access the specific field values entered inside that portal form (programm...

• Question
• cloud
• jira
• jira-cloud
• jira-service-management

I am trying to change the header of the login page for the customer portal. We have recently changed the name of our help centre but this change is not shown on the customer login page.   ...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Hi Team, Is there a way in Jira to create a report where I can see how many profiles were created by the recruiter in Jira. I can select yesterday's date to see how many profiles were created yester...

• Question
• cloud
• jira
• jira-cloud

I'm creating JSM requests through REST API with a documented procedure attached to the REST payload. These are the steps I'm using. 1. Upload the document as a temporaty attachement using: POST /re...

• Question
• cloud
• jira
• jsm

Hey there! For long I try to clean-up our issuelinktype names. Having a look again on my task I suddenly see tranlsations appear, but can't figure out how/when to change.... while linking issue sho...

• Question
• cloud
• jira
• jira-cloud

As the title says, I cannot create any new issues from a Teams message. After selecting the site and project, I can choose the right work item type, but no fields are shown after this. There is no in...

• Question
• cloud
• jira
• jira-cloud

So here is the deal: I have one project for all our Tickets (JSM) and a second one where the status and equipment of all employees is tracked. Lets call them project "TASKS" and project "EMP" One ...

• Question
• cloud
• jira
• jira-cloud

Hi Team, I have a query regarding Jira Cloud Migration Assistant (JCMA) and Confluence Cloud Migration Assistant (CCMA). Is it possible to explicitly install the JCMA/CCMA apps from the Atlassian Ma...

• Question
• cloud
• cloud-to-cloud-migration
• jcma
• jira
• jira-cloud