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Community resources
Community resources
Jira
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I need to delete my account and any links to Atlassian. At the moment I don't want to continue with the product and I need to delete everything related to my email. But i receive this message: ...
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I have set a Group Picker custom field called Team Assigned so that when that group is selected, only those within that group/team can be chosen as the assignee. I am running into an issue though whe...
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Hello It seems a recent update to JIRA Cloud changed the behavior of the "Linked work items" list that is available on Jira tickets. It was possible previously to unlink/remove a work items from a ...
- Question
- cloud
- jira
- jira-cloud
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My epic total time spent field shows 4 weeks, which is the log that is logged in the child issue of the epic. But the Child issue also has other subtasks linked to is. So ; 1-> 0 -> -1 link lev...
- Question
- cloud
- jira
- jira-cloud
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After a user replied to my comment in a thread, their own previous comment from a week ago disappeared, and my comment that they were replying to now shows as being from this other user, at a differe...
- Question
- bug
- cloud
- jira
- jira-cloud
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HI, i would like to create a ticket for a customer who is not yet a customer. How can I do this without having to create them as a customer first? Thanks, Vera
- Question
- data-center
- jira
- jira-data-center
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Hi, I have to projects which I believe defines in the same way (evidently not). In one, I can change the priority of tasks from the backlog board. On the other I cannot I can change if I go to the...
- Question
- cloud
- jira
- jira-cloud
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I’ve configured an automation rule in Jira that sends an email notification to the assignee for every work item that has not been updated for more than 3 days. Since many assignees are handling a lar...
- Question
- cloud
- jira
- jira-cloud
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Hi there, I am currently trying to assign a field on a transition screen for a transition to the same condition to lock/unlock specific fields for e.g. Project Managers. I have found some si...
- Question
- cloud
- jira
- jira-cloud
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I signed in for free about a month ago. Why are you sendin me bill for USD 18.30?
- Question
- cloud
- jira
- jira-cloud
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I want to delete my account as the title is I can't delete my account when it says I can't delete it, but let me delete my account right away
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We are trying to create an automation rule that will send an email to the reporter and assignee, if the reporter has not commented on the work item for more than 7 days. Can someone please suggest th...
- Question
- cloud
- jira
- jira-cloud
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Hello, We use MS Teams for collaboration during incidents. At the moment, we have an automation that, when an incident is raised in JSM, it automatically creates a chat group dedicated for it...
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Is there a way to get an automation email if a sprint hasn't been closed or started?
- Question
- cloud
- jira
- jira-cloud
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Hi, we are trying to signup for a new account , but not receiving any emails when I try to sign in or reset password. This is blocking us and is extremely frustrating user experien...
- Question
- cloud
- jira
- jira-cloud
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Hello, I created a email specifically for work, and unfortunately I lost access to it, how can I get access back? Is it possible to install the one that was used before?
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Hi, I am trying to write a Filter to produce a list of Epics on the Backlog where an Epic has had no work done on it at all i.e: 1. None of the Epic's Stories or Sub-Tasks have been started 2. Non...
- Question
- cloud
- jira
- jira-cloud
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I have used Trello for years under my business domain that had a Gmail attached to it. The company which I purchased the domain address from sold the domain out from under me. So I no longer have acc...
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Dear Support Team, Hello. I used Jira a few months ago, but after being inactive for some time, I recently logged back in and encountered the issue shown in the attached image. Unfortunatel...
- Question
- cloud
- jira
- jira-cloud
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I have a company managed project and the view contains the Due Date and the Start Date. However, if I create a task and then add subtasks beneath it, I can click in the Due Date field and add a Due D...
- Question
- cloud
- jira
- jira-cloud
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I am the owner and administrator of my space (and the organization). When I select and delete an item in a list, Jira tells me "You need permission from an admin first." I am the administ...
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We have an onboarding form and one of the fields, Select Hardware Persona, see the attachment. I need to know how I can add more options to this. Does anyone know how to do this?
- Question
- cloud
- jira
- jira-cloud
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I need to set Atlassian up as an approved vendor at my company. My company requires a contact name, email, phone number, and address to onboard a new company as an approved vendor. How can I get this...
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https://media-cdn.atlassian.com/us-east-1/v2/cdn/client/4460b63e-6411-4f24-b0fa-d06238dcb67d/file/adb7e628-85a3-4a31-973e-faf5dc169ca5/image?allowAnimated=true&clientId=4460b63e-6411-4f24-b0fa-d...
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We are creating a virtual assistant/agent to be used in our Jira Service Desk for users to ask questions and receive assistance. We are running into access issues where newer employees are able to us...
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| June 5, 2025 8:52 AM PDT |