Disabel app access request

[Corinne Guibert]

Hello

From time to time, I receive email saying 

"Hi, admin 👋 I'd like to use Jira Product Discovery to collaborate with my team."

I have this as well for "Jira Customer Service" and even one customer send a requet for "Jira Service management".

How to disable to ability to request access ? None of this is compatible with our access management process so I don't want pople to thing they can do it

I am the only one with the issue ?

How did you solve it ?

[Nikola Perisic]

Hi @Corinne Guibert 

First, you need to be an org admin. Then go to Apps -> App access settings -> User invites. From there, you choose Don't allow invites.

[Trudy Claspill]

Hello @Nikola Perisic 

Those setting for disabling User Invites apply only to the Atlassian Apps that are already available in the Organization/Site. 

@Corinne Guibert can you confirm these messages are about app that are not already part of your Cloud environment?