Over the last few years, we’ve heard a consistent message from admins, champions, and power users: you like that Jira keeps improving, but it’s too hard to keep up with what’s changing, when it’s lan...
Hi everyone , I’ve been working with Jira for a while now, and in my project I came across a few common challenges. Sharing a few of them here along with what worked for me. These are simple thi...
Hi Community! 👋 We're excited to invite 2-3 customers to participate in an exclusive Early Access Program (EAP) for the new Jira Software Timeline. This is your chance to get early access to power...
Hey Community 👋 Happy to announce that you can now use Atlassian Teams natively in automation rules to keep your workflows scalable and accurate. What's new? Easily route issues and assign wor...
📣 All aboard with Jira + Loom! Attention admins: The Teamwork Collection is here to help you improve and customize your user onboarding experience in Jira. With Jira's new custom onboarding featur...
This one is for the developers out there! We've added four new AI models to Rovo Dev CLI: Claude Haiku 4.5, Claude Opus 4.5 (the most capable model), GPT-5.2, and GPT-5.2-Codex. Check out our guida...
If you’ve been following our Bite-Size Learning Series for Jira Plans, you’ve already seen how Jira Plans can bring work from multiple projects and teams into one place. Now,...
If you are using business timeline, you might have notice the new visual changes. Before rolling it out further, we want feedback from active Jira business project users who rely on timeline planning...
Update 1/15/26 If you’ve been following this video series, you’ve seen how Jira Plans can bring work from multiple projects and teams into one place. Now, we’re making it e...
Out-of-the-box insights into productivity, bottlenecks, blockers, and areas for improvement for software teams Hey Atlassian Community ! We’re thrilled to announce that the Development f...
Hi Jira community! For the development teams out there, we've got some new resources to help you transform software development with AI-powered workflows, starting with planning in Jira. Rovo Dev...
Hey, Jira community! We know many of you are the go-to Jira experts on your teams – the ones everyone asks for tips, tricks, and best practices. We wanted you to be among the first to know we've laun...
Do you want to learn more about Atlassian? Then take a look at our video series: Atlassian Answered ⭐️ With Atlassian Answered, the amazing @Kevin Lee answers your top questions about Atl...
Hi Atlassian Community! We’re excited to announce custom onboarding for Jira Cloud. Welcome new site users with a tailored experience and set them up for success from day one. Available in Jira Pre...
Hello and welcome to the Jira Community! We’re sharing some of our favourite resources to help you and your teams get started on your Jira journeys: Are you a Jira Admin? Join us...
I'm looking for a solution to add an admin group to all filters and dashboards. After our cloud migration we need to standardize access and our admins can see and access all filters and boards....
I'm reading over the documentation for Jira Projects, specifically for notifications. Under the weekly reminder portion it says for Projects, "Project owners will get a reminder weekly on their...
Hi all! I do have a problem for a few days now. Before the JIRA spring update I could open tasks in a pop-up window by clicking on the relevant key. For example, Task 4 "EVENT-5071" under Test 1 "EVE...
Hello, I want to add admins to the 'administrator group' though the system doesn't let me. I see a message stating : 1/3 account given in Jira service management, impossible to add members to the gr...
I am receiving the following error message when I try to add a user to a space. Something went wrong Dismiss We can't add anyone right now. Contact your admin for help. Copy H...
Hi team, On our Business-type Space "NSO/REFIT/Closures | Planner" (project key: NP, cloudId: aecc13a3-34e6-4405-963a-82458ee25d31), the Board view renders differently for me than for my colleagues,...
Hi Team, Our site admin already left the organization last year. Unfortunately, no other user has admin access to make necessary changes. We want to renew our subscription but unfortunately, we are ...
When I create a merge request from a feature branch where the underlying commit contains a task ID (see screenshot: LPBIT-3036 is the task ID in jira), it does not get detected by the automation, kee...
I am trying to setup a simple automation the converts a incoming email request from a specific email into a Task. When i do some testing i get the error The issue type selected is invalid...
I'm the org admin for our Atlassian account. Our previous billing admin (a former employee) was removed as a product user but is still set as the billing admin and receiving billing emails. I've atte...
I wanted to forward some messages from google to the support email of my service desk project. In order to do that I added it to the "forward emails" in google, it has asked me to confirm the domain...
Dear all, Some times I do not undertand what is in the mind of Alassian product managers. I just notice that their simply retired the way to get some trial licence on Jira DC instance. What do they...
Help Create 4 user stories under a feature within the KSNS 2026 project where the Project Type field is updated to PDCA. This feature must not yet have any child issues. Under each of the 4 stories ...
Over time, Jira instances accumulate a large number of saved filters. In many organizations, especially enterprise environments, some of these filters remain owned by users who have already left the ...
There are a few user's who have entered the wrong full names & I cannot update them. No one in our company can. The only message is "Full name is set by your Admin" however I am the Org Admin &am...
Icons for work type are not logical or intuitive. Feature is lightning. But lightning which is dangerous and unwanted. A star icon is often used in GUIs for new features. duplicate icons for E...
Dear Atlassian Support Team, I hope this message finds you well. I am writing to request a temporary license to activate Jira Data Center. The purpose of this request is to facilitate the migration...
Hi all, Recently we've hired an external company that set up a new way of working for Jira within our company. They've made some roadmaps (plans) where releases are shown in the timeline. The releas...
We can see 1000+ labels in our board when we want to use one of our existing labels, why it is not limited per board. My team must use one of our own defined labels, is it somehow possible to mana...
Hi, I have added the time spent field in the issue view screen but it is not being shown. i have check to see if I was getting the time tracker data from Jira as a user said here . ...
I have a free jira account. I guess i used one emailadress. But now i can't see the settings, because jira tells i am not admin??
I have Any transition for IN Progress Status . Is there any way to stop moving to On Hold. Except On Hold I want to move to all other transitions. Can someone please suggest.
User has clicked on the forgot password and Jira shows a message that an email has been sent, but no email arrives. Jira has the correct email address as the user receives email updates from existin...
Hello, I am trying to create a new Atlassian Jira site, but the setup process consistently fails with the following message: Something went wrong on our end. Please try again. If this keeps...
Hello, we're using Jira Cloud for a while now. Is it possible to roll out, that referenced images within notification eMails are displayed in Microsoft Outlook? My first idea was to add xyz.atlass...
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